Brand Certified
The Brick
4.5(2141 reviews)
Certified by The Brick • May 17, 2026
Business Details
9809 Markham Rd, Markham, ON
L6E0E5, Canada
Certified by The Brick • May 17, 2026
(905) 201-3470
Certified by The Brick • May 17, 2026
http://www.thebrick.com
Certified by The Brick • May 17, 2026
About
Certified by The Brick • May 17, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • May 17, 2026
Hours
Certified by The Brick • May 17, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
5/18/202610:00 AM - 9:00 PM
Reviews
4.5
2,141 reviews
5 stars
1,691
4 stars
159
3 stars
67
2 stars27
1 star
197
- TCTania Consales4 days ago5.0Naman at the Markham store provided excellent customer service and patience with all my questions and charges. He was very knowledgeable of the products offered and went above and beyond to help us with our choices. I will look for Naman next time I shop there which will be very soon!
- JJJennyMay 13, 20265.0Update: Third time is the charm! Finally. They sent their best delivery guys to deliver the refrigerator!!!! As soon as the first guy walked in, I knew they had finally sent the right team. They were so cheerful, professional, and polite. They reassured us right away that they would get the refrigerator up the flight of stairs and told us not to worry — and they did exactly that! They carefully brought it upstairs, set everything up properly, and handled everything with such confidence and care. We were so relieved and grateful to finally have a team that clearly knew what they were doing. Thank you so much!!! ---------------------- This was the worst furniture shopping experience I’ve ever had. I will never shop at The Brick again! I purchased a refrigerator and had to downsize the first time because the delivery men couldn't make it upstairs. We cleared out our refrigerators twice and prepared for delivery, only to be told on the delivery day that they couldn’t complete it as promised. From the beginning, I made it very clear that I live in a townhouse and that the kitchen is upstairs. We were told they needed 3 delivery men, which is completely understandable — but why schedule a delivery on a day when you don’t even have the staff required to do the job? Why couldn't they have cancelled the delivery in the morning so we didnt have to go through the hassle?!!! This whole experience was disorganized, frustrating, and a complete waste of our time. Honestly, avoid shopping here.
- VAVrunda AminMay 6, 20265.0I visited BRICK after visiting other appliance stores and loved the experience. The sales representative Jinal Jain did an incredible job with assisting me in purchasing my dishwasher. We saw her two to three times for the purchase of our dishwasher and during each meet she took the time to explain the functions and brands of dishwasher. She listened to our needs, understood our budget and guided us to the best dishwasher that met our criteria. Her professionalism and willingness to work made mine and my parents experience incredible. I would definitely recommend visiting the BRICK due to their collection , but also to work with Jinal for your purchases. She even informed of us various deals and promotions and encouraged us to visit during those times too, to allow us to stay within our budget. Her guidance and support was amazing! Thank you Jinal Jain.
- SRsalman rashidMay 5, 20265.0Bought Haden accent chairs from The Brick… our sales lady Tula was excellent…. She was great to talk to n treated us like family…we were quite indecisive n went back to do the deal as they were closing but she still accommodated us…. Just got the chairs delivered right now!…. delivery arrived earlier than listed and the delivery guys were excellent n a great chat…. They promptly did their work and most importantly removed their shoes before coming in to place the chairs where I wanted!…. They were cheerful n made me feel at ease throughout the delivery…. It seemed like they were just as excited about the delivery as I was!… quite refreshing to see!
- PPPengApr 29, 20265.0Bought an LG wash tower and also the service to disconnect my old laundry unit. On the day the wash tower was delivered, was told the disconnect was incomplete - the duct and hoses were still attached. Had to call delivery department and a guy named Adam was incredibly helpful and finally got a follow-up appointment to install everything. He even called to ensure everything went well, kudos! Guys like Adam who is professional and responsible, is the only reason I would do business again with the Brick.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on our website for full details.
Does The Brick offer a price guarantee?
Yes, if you find the same brand and model at a lower price within 30 days of purchase, The Brick will refund the difference with some conditions. See the Price Guarantee page for details.
Can I cancel my order and get a refund at The Brick?
Yes, orders can be cancelled at any location before delivery or pick up and refunds are processed to the original payment method, except deposits on Special Order items are non-refundable.
How can I add an extended warranty to my purchase at The Brick?
You can add an extended warranty during purchase online or in-store, or up to 30 days after receiving your product by visiting a store. Details are available on our Warranties and Protection Plans page.
What delivery options does The Brick offer?
The Brick offers Premium Delivery Service in most areas, contracts with third-party couriers for other areas, and some products ship via Canada Post. Delivery is available only within Canada.
What installation and assembly services are available at The Brick?
The Brick provides professionally licensed installation and assembly services for appliances, electronics, and furniture at competitive prices. Check the Installation and Assembly page for more details.
What are the store hours for The Brick in Markham?
Monday to Friday, 10:00 AM to 9:00 PM; Saturday, 10:00 AM to 7:00 PM; Sunday, 11:00 AM to 6:00 PM; on holidays like November 11, open 10:00 AM to 9:00 PM.
What payment options are accepted at The Brick?
The Brick accepts American Express, Visa, Mastercard, cash, and offers financing options.
Are wheelchair accessible entrances and parking available at The Brick?
Yes, The Brick offers wheelchair accessible entrances and parking for customers.
What nearby places can customers visit before or after shopping at The Brick Markham?
Nearby you can visit Pizza Nova for pizza, Iron Fitness Strength Club for a workout, or The Beer Store to pick up beverages. These add convenience and options when visiting The Brick.
How can nearby automotive services assist customers visiting The Brick?
Nearby automotive shops like Art's Motors Inc. and HH5L Auto Centre provide vehicle sales and repairs, useful if customers need automotive services while shopping at The Brick.
Are there nearby dining options for customers visiting The Brick?
Yes, customers can enjoy meals at nearby restaurants like Sushi Sushi (Japanese cuisine), Popeyes Canada (fast food), and Subway (sandwiches) before or after their visit.
Brand Certified Facts from The Brick
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Certified May 17, 2026Yext Knowledge Graph
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