Brand Certified
The Brick
4.4(3488 reviews)
Certified by The Brick • May 17, 2026
Business Details
1040 Wharncliffe Rd S, London, ON
N6L 1H2, Canada
Certified by The Brick • May 17, 2026
(519) 649-6464
Certified by The Brick • May 17, 2026
http://www.thebrick.com
Certified by The Brick • May 17, 2026
About
Certified by The Brick • May 17, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • May 17, 2026
Hours
Certified by The Brick • May 17, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
5/18/202610:00 AM - 9:00 PM
Reviews
4.4
3,488 reviews
5 stars
2,644
4 stars
297
3 stars
115
2 stars
62
1 star
370
- VNVictor Nascimento1 day ago5.0showed up as promised on time and all assembled right! The crew were very courteous and careful moving the furniture into my home. Have bought many times from the Brick over the years and any problems were resolved to my satisfaction.
- MGMegan Goudarzi5 days ago1.0I had a very disappointing experience with The Brick. I purchased a dining table, and the quality turned out to be extremely poor. The finish is so weak that even using something as simple as paper tape caused the color to come off. This is not acceptable for a product that is supposed to be durable for everyday use. What’s even more frustrating is that despite the product being under warranty, my claim was not accepted. There was no accountability or proper support from the company. Overall, very poor product quality and disappointing customer service. I would not recommend buying furniture from here.
- HVHannah Vanderheyden6 days ago5.0I just wanted to take a moment to appreciate the truly special care we received during our visit to The Brick. We had been shopping all over the city looking for the right loveseat, and we finally found the perfect piece at the perfect price here. But beyond the furniture itself, what really stood out was the incredible customer service. Everyone took such good care of us and our item — they wrapped everything beautifully, were genuinely kind, and made the whole experience feel easy and enjoyable. The owner especially seemed to have such a big heart and a beautiful way of caring for the people who walk into the store. In a time where exceptional customer service can feel rare, this honestly felt like five-star service — attentive, welcoming, and completely non-pressuring. The store itself has something for everybody, with quality items and a really inviting atmosphere. If you’re going to visit any Brick location, I’d highly recommend this one! Sending blessings to this business and to everyone who works there. Thank you all so much for such a wonderful experience.
- HKHowie KittelsonMay 9, 20264.0In-store/purchase experience was excellent. Minor complaint about delivery is that it was scheduled for between 2:15pm - 5:15pm, and the tracking info given stated we would be notified if that schedule could not be met. Actual delivery was 6:45pm. Otherwise, drivers were courteous and professional. Warehouse/assembly notes: The reclining sofa was a floor model, which was delivered disassembled and wrapped. I could not find the power supply, and did not know how to set it up - as instructions were not included. I called the store and they talked to the warehouse. I was told that there were no instructions, and that it was easy to assemble, And, also that the power supply was in the the left hand glove compartment. Not being familiar with the unit, and not having instructions, I was not aware there were compartment in the armrests. I was only aware of the middle compartment. A suggestion would be to keep a file with floor model instruction sheets, so they could be included with delivery. On the topic of assembly/instruction sheets: The loveseat was missing on locking washer for attaching the the sides. The instruction sheets are clearly translated from Chinese, and they are not as clear/accurate as I'd like. For instance, the instructions for installing the studs for attaching the sides on the loveseat stated to insert until tight, but they will insert forever, as the anchors are open ended. It should have said something akin to "insert until 4" are protruding". The instructions for assembling the end tables were missing a step - what screws were used to attaching the cross braces. They should have stated to do so using #6 screws. I figured it out because I had 4 #6 screws left over.
- MRMARION ROSEMay 7, 20265.0Our salesman was wonderful and got us a great deal. Thank you for these 5 beautiful appliances. Our delivery was efficient and courteous and Nathan and Brian broke their backs to ensure everything was installed beautifully. Thank you so much….. Marion Rose
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's policy on returns?
Return policies vary by item; please visit the Satisfaction Guarantee page on The Brick's website for detailed information.
Can I cancel an order and receive a refund at The Brick?
Yes, orders can be canceled prior to delivery or pickup at any Brick location, and refunds are issued to the original payment method with some conditions for deposits on special orders.
How can I add an extended warranty to my purchase?
You can add an extended warranty during purchase online or in store, or up to 30 days after purchase by visiting a store. Details are available on the Warranties and Protection Plans page or from a sales consultant.
What delivery services does The Brick provide?
The Brick offers Premium Delivery Service in most areas, contracts third-party couriers if needed, and some products ship via Canada Post. Delivery outside Canada is not available.
What are The Brick's store hours?
The store is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00, with extended holiday hours on Nov 11 from 10:00 to 21:00.
What payment methods are accepted at The Brick?
The Brick accepts American Express, MasterCard, Visa, cash, and financing options.
What services does The Brick offer besides sales?
Services include delivery, product removal and recycling, warranties and protection plans, professional installation, assembly, service, and repair.
Which furniture and appliance brands are available at The Brick?
The Brick sells many brands including Samsung, LG, KitchenAid, Whirlpool, Frigidaire, Bosch, Maytag, GE, Dyson, Sony, and many more.
What popular places are near The Brick in London, ON?
Nearby places include Bad Boy Furniture - London for alternative furniture options, McDonald's for quick dining, and London Fine Furniture for mattress and furniture shopping, helping customers plan their visits and errands effectively.
Are there dining options near The Brick for customers visiting the store?
Yes, customers can find fast food and restaurants nearby such as McDonald's and Harvey's, convenient for meals before or after shopping.
What other appliance and furniture stores are located near The Brick?
Nearby appliance and furniture stores include Goemans Appliances London, Lastman's Bad Boy, and London's Flooring Canada, offering customers a variety of shopping options in the area.
Brand Certified Facts from The Brick
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Certified May 17, 2026Yext Knowledge Graph
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