Brand Certified
The Brick
4.4(3,670 reviews)
Certified by The Brick • Aug 30, 2026
Business Details
1040 Wharncliffe Rd S, London, ON
N6L 1H2, Canada
Certified by The Brick • Aug 30, 2026
(519) 649-6464
Certified by The Brick • Aug 30, 2026
http://www.thebrick.com
Certified by The Brick • Aug 30, 2026
About
Certified by The Brick • Aug 30, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Aug 30, 2026
Hours
Certified by The Brick • Aug 30, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.4
3,670 reviews
5 stars
2,800
4 stars
311
3 stars
118
2 stars
65
1 star
376
- SCSubita choudhary3 days ago5.0The experience with first time ordering with The Brick was great. Good price, prompt delivery and the staff was helpful. Will definitely order again
- CDchristian deviaAug 20, 20261.0The Brick should be the LAST place you buy from. I have never left a negative review so this says a lot. Their sales reps fail to tell you that items are final price, they don't have any signs saying that it is and then when you pay for it, it'll show on the receipt that it's final price but it's too late cause you already paid for it. When trying to return it the customer service was terrible especially from their manager at this store. Didn't care and kept saying all their sales reps make it clear but they don't. After sharing this story with friends, they too have had terrible experiences with their warranties. Just a garbage retailer to work with. Listen to all the other negative reviews. And now they'll reply saying they're sorry and to email them to get it solved but they don't actually do anything.
- KAKay AmAug 19, 20263.0More than 1.5 hours late than the original 3-hour window. I drove from Toronto to London for this delivery and the delay was a big hassle. Nothing against the actual delivery personnel. They were friendly and cordial.
- JJJo.Aug 15, 20262.0The store definitely has a good selection of furniture/appliances but unfortunately, the shopping experience at this location has been disappointing. We have been to this location a couple of times now, and both times we had a sales associate follow us around the store for essentially our entire visit. Anytime we looked at something for more than a few seconds, someone was there trying to sell it to us. We were simply trying to browse, compare options, and get a sense of what might work well in our new home. Instead, the experience felt pushy and stressful, and it took much of the enjoyment out of shopping. I would much rather be able to look around and ask for help when I actually need it. A little more space to browse without being followed would make a big difference.
- KKKAug 12, 20265.0I was looking for something small and lightweight and was able find it at The Brick in London. The salesman Jonah was very helpful. Their tracking app with real time delivery was accurate and the guys called onroute. They were polite and careful with the furniture and my walls. They took all the packaging away. I wanted to buy made in Canada. The two Riley chest of drawer units were as expected and were undamaged and the handles were easy to install. They fit perfectly in the small space and hold a fair amount of clothing For a relatively inexpensive item they look nice. The corners are sharp so I purchased silicone edge protectors for them. A satisfied customer
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's policy on returns?
Return policies vary by item; please visit the Satisfaction Guarantee page on The Brick's website for detailed information.
Can I cancel an order and receive a refund at The Brick?
Yes, orders can be canceled prior to delivery or pickup at any Brick location, and refunds are issued to the original payment method with some conditions for deposits on special orders.
How can I add an extended warranty to my purchase?
You can add an extended warranty during purchase online or in store, or up to 30 days after purchase by visiting a store. Details are available on the Warranties and Protection Plans page or from a sales consultant.
What delivery services does The Brick provide?
The Brick offers Premium Delivery Service in most areas, contracts third-party couriers if needed, and some products ship via Canada Post. Delivery outside Canada is not available.
What are The Brick's store hours?
The store is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00, with extended holiday hours on Nov 11 from 10:00 to 21:00.
What payment methods are accepted at The Brick?
The Brick accepts American Express, MasterCard, Visa, cash, and financing options.
What services does The Brick offer besides sales?
Services include delivery, product removal and recycling, warranties and protection plans, professional installation, assembly, service, and repair.
Which furniture and appliance brands are available at The Brick?
The Brick sells many brands including Samsung, LG, KitchenAid, Whirlpool, Frigidaire, Bosch, Maytag, GE, Dyson, Sony, and many more.
What popular places are near The Brick in London, ON?
Nearby places include Bad Boy Furniture - London for alternative furniture options, McDonald's for quick dining, and London Fine Furniture for mattress and furniture shopping, helping customers plan their visits and errands effectively.
Are there dining options near The Brick for customers visiting the store?
Yes, customers can find fast food and restaurants nearby such as McDonald's and Harvey's, convenient for meals before or after shopping.
What other appliance and furniture stores are located near The Brick?
Nearby appliance and furniture stores include Goemans Appliances London, Lastman's Bad Boy, and London's Flooring Canada, offering customers a variety of shopping options in the area.
Brand Certified Facts from The Brick
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Certified August 30, 2026Yext Knowledge Graph
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