Brand Certified
The Brick
4.6(3,129 reviews)
Certified by The Brick • Jul 05, 2026
Business Details
125 The Boardwalk, Kitchener, ON
N2N 0B1, Canada
Certified by The Brick • Jul 05, 2026
(519) 904-0106
Certified by The Brick • Jul 05, 2026
http://www.thebrick.com
Certified by The Brick • Jul 05, 2026
About
Certified by The Brick • Jul 05, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Jul 05, 2026
Hours
Certified by The Brick • Jul 05, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
8/3/202610:00 AM - 9:00 PM
Reviews
4.6
3,129 reviews
5 stars
2,639
4 stars
169
3 stars
61
2 stars34
1 star
226
- KWKerri Wood1 day ago1.0We bought a couch 3 years ago and bought the extended warranty (5 years). Earlier thos year we had an issue with the couch. I started the claim in April. A tech was out to see what the problem was in April. We are still waiting to have it fixed and have called 3 times to see what the hold up is. Supposedly it's because the manufacturer is taking a while to get the part. Called again on Monday and was told I would get a call back that day. It's now Wednesday evening and I never heard from anyone. Great way to lose a customer.
- LDLisa D4 days ago5.0Kevin helped us and he was amazing! No hard sales tactic. We didn’t feel any pressure at all and he was very knowledgeable! Looking forward to our new mattress.
- DBDave Brown4 days ago5.0Kevin is great! He helped us out with finding the perfect bed and nailed it right out the gate with no stress and was a no pressure sales consultant. He made making a big purchase easy and accessible.
- HRHeather RunstedlerJun 30, 20265.0Tishara was quick and efficient when putting our large order together! Thanks for your support with all your knowledge of the products and making our time at the Brick an in and out experience.
- VSvarun singhJun 15, 20261.0Deeply disappointed with our experience at this location. We came in looking to purchase a bed frame and were close to making a decision. We spoke with Prabhnoor about waiving the $99 delivery fee — a reasonable ask given the store is literally 10 minutes from our home. He went to check with his manager, and that’s when things went downhill. Richard (the manager) came over and instead of simply addressing our request, launched into a lecture about how the product’s original price was much higher and we were “already getting a discount” — completely ignoring the fact that this item has been on sale for a while and I had been tracking the price. Bringing up an inflated original price during a negotiation is a classic, transparent sales tactic that most customers see right through. When I mentioned I’d come back the next day to buy (or consider another location), Richard’s tone shifted entirely. He became pushy and dismissive — clearly not interested in serving us once he sensed we weren’t buying on the spot. I’ve dealt with a lot of salespeople over the years, but the combination of condescension, pressure tactics, and outright attitude when we didn’t immediately commit was something else. We walked out and bought the exact same product at another Brick location — with $0 delivery fee, no drama, no lectures. You lost a sale, and our future business, because of one manager’s ego. Prabhnoor was fine — Richard was the problem.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on our website for full details.
Can I cancel my order and receive a refund?
Yes, orders can be canceled before delivery or pickup at any Brick location. Refunds are processed to the original payment method, with some exceptions for cash payments and special orders.
How can I add an extended warranty to my product?
You can add an extended warranty during purchase online or in-store, or within 30 days after receiving your product by visiting a Brick store.
What types of delivery services does The Brick provide?
The Brick offers premium delivery services in most areas, uses third-party couriers for some locations, and ships via Canada Post for certain products. Delivery is not available in the U.S.
What installation and assembly services are available at The Brick?
The Brick provides licensed installation and assembly for appliances, electronics, and a variety of furniture at competitive prices.
What are The Brick store's regular opening hours?
The store is open Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 19:00, and Sunday 11:00 to 18:00.
How can nearby stores like Marshalls Canada or Bed Bath & Beyond complement my visit to The Brick?
After shopping for furniture or appliances at The Brick, you can visit nearby Marshalls Canada for clothing and home goods or Bed Bath & Beyond for additional furniture selections, enhancing your shopping experience.
What dining options are close to The Brick for a meal or snack?
Nearby dining options include McDonald's Canada for fast food, South St. Burger for burgers, Coffee Culture Café & Eatery for coffee and meals, and Firehouse Subs for sandwiches.
How can nearby services like UPS Access Point enhance my experience shopping at The Brick?
UPS Access Point near The Brick provides convenient shipping and courier services, which can be helpful for sending or receiving packages while shopping in the area.
Brand Certified Facts from The Brick
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Certified July 05, 2026Yext Knowledge Graph
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