Brand Certified
The Brick
4.5(3,519 reviews)
Certified by The Brick • Oct 11, 2026
Business Details
4283 King St E, Kitchener, ON
N2P 2E9, Canada
Certified by The Brick • Oct 11, 2026
(519) 653-1099
Certified by The Brick • Oct 11, 2026
http://www.thebrick.com
Certified by The Brick • Oct 11, 2026
About
Certified by The Brick • Oct 11, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Oct 11, 2026
Hours
Certified by The Brick • Oct 11, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
10/12/202610:00 AM - 9:00 PM
11/11/202610:00 AM - 9:00 PM
11/27/202610:00 AM - 9:00 PM
12/24/202610:00 AM - 9:00 PM
12/25/202610:00 AM - 9:00 PM
12/27/202611:00 AM - 6:00 PM
12/31/202610:00 AM - 9:00 PM
1/1/202710:00 AM - 9:00 PM
1/2/202710:00 AM - 7:00 PM
Reviews
4.5
3,519 reviews
5 stars
2,890
4 stars
214
3 stars
90
2 stars35
1 star
290
- PLPeggy Lockyertoday1.0Ordered a fridge and was told it would be in on October 4th ,waited the the 5th to call and see when it would be delivered and no one had any clue when it would be in. (Wouldn't arrive till late November now)Than called 6 times that week wanting to talk to the manager and no one called me back and now here trying to get the money back as I found a one that can be delivered that day somewhere else and now the debit isn't working and says they can send a check. No the money is needed for the other fridge. The customer service here is the worst and very fast to take your money but takes for ever to get the products . DONT WASTE YOUR TIME OR MONEY HERE 💯
- MWMike Walloschek2 days ago4.0The delivery people were very courteous, efficient in bringing the product into the house, got rid of all cardboard. We're on time with the tracking system
- MJmaddy johannes2 days ago5.0Amazing delivery and set up experience! The delivery men were efficient, neat, careful and set up our couch with no hesitation - would recommend to anyone!
- CWChris WickensOct 6, 20265.0Jag was amazing! We had a terrible experience at Leon's, right before coming to The Brick. Jag took care of us, didn't try to up-sell us, and made spending money on 5 appliances an absolute joy. Thank you so much for taking care of us! Perfect experience!
- EKEric KenneySep 24, 20261.0Called to confirm price, they checked twice and quoted me for the exact furniture I was looking for. Went in to buy and they gave me a diffrent price that was a lot higher. So yeah, drove all the way there after they had a price confirmed with thier manager. The sale guy even smirked at me when he gave me the higher price after I drove all the day down. After explaining they agreed to the other price they said best they could do was like ten or twenty dollars off. 0/10 customer service and first time I was ever tricked by a memeber of the sales team, so congrats to them I guess.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
Brand Certified Facts from The Brick
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Certified October 11, 2026Yext Knowledge Graph
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