Brand Certified
The Brick
4.5(3,351 reviews)
Certified by The Brick • Jul 05, 2026
Business Details
4283 King St E, Kitchener, ON
N2P 2E9, Canada
Certified by The Brick • Jul 05, 2026
(519) 653-1099
Certified by The Brick • Jul 05, 2026
http://www.thebrick.com
Certified by The Brick • Jul 05, 2026
About
Certified by The Brick • Jul 05, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Jul 05, 2026
Hours
Certified by The Brick • Jul 05, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
8/3/202610:00 AM - 9:00 PM
Reviews
4.5
3,351 reviews
5 stars
2,740
4 stars
205
3 stars
89
2 stars35
1 star
282
- GBGurmeet Bedi2 days ago1.0Very dissatisfied with the level of service that I have received. We have fridge under warranty and out of service for last 5 days. Called store to get a loaner and not getting any firm reply on the timelines. I would not recommend buying any major appliances from this store.
- PRpaul reidJun 30, 20261.0Order a coach Within 5 minutes Asked to exchange it Uncomfortable Have spent 10,000.00 in last five years at The Brick No exchange policy Total BS... Lousy management attitude even when going into see them NEVER WILL I SPEND 10 CENTS IN ANY OF THERE STORES LEONS OR THE BRICK They lost a customer for life
- ANAbir NoureddineJun 29, 20265.0We had an amazing experience at The Brick thanks to Vinny! He was friendly, knowledgeable, and took the time to help us find the perfect furniture without any pressure. His patience, professionalism, and excellent customer service made the whole shopping experience enjoyable. Thank you, Vinny, for going above and beyond. We highly recommend asking for him if you’re shopping at The Brick!
- PKPauline KorkorJun 27, 20265.0Thank you Vinny and the Brick team. We had a great experience with our recent purchase. Vinny gave us one of the best deals, coordinated and provided updates on our delivery. The best part is the surprise gift he added, OMG 👌 We are eternally grateful, and you’ve gained a loyal client for life 🤩!!
- MCMartha CrealockJun 21, 20261.0Beware of Brick delivery. I paid more because I am not in my 20s, and I knew I needed professional delivery and installation. I brought pictures of my space. They assured me it would all be installed, except for the gas line. I explained the tight space where the machines are. I accept that and make a plan for gas hook up. They make me pay more for the stacking kit and new hoses as part of the delivery. The machines arrive, and the workers won't install it. It takes over a week to rebook a time, and it is difficult to be available during the day. I am still without laundry. The first guys took photos and sent them to the Brick. The second team come and just leave the washer dryer in my home, not stacked, not in place, and not installed. After all my research, my photos, the Brick's delivery guys sending in their own photos, they wouldn't install or connect the machines. They offer no refund. There is no solution for how I am supposed to ... lift the dryer myself? into place. They also have a rule that I have to say within 48 hours that the machines work. But I can't tell - they aren't installed, and I don't have an easy way to get appliances moved. If I did, I would have save a lot of money and NOT paid for the Brick's professional installation. I was warned about delivery guys leaving things not installed, but I trusted the Brick. I regret that now. This is a big inconvenience, and super frustrating. Happy to change my review if they can resolve the issues.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
Brand Certified Facts from The Brick
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Certified July 05, 2026Yext Knowledge Graph
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