Access Storage - Waterloo - Kitchener

Reviews

• BT

  Bonsai Tree

  4 days ago
  5.0
  Very clean units in a wide variety of sizes. The staff is very friendly and safety oriented.
• PV

  Paul Verschuren

  Jul 28, 2026
  5.0
  I was signing up for a new storage space at this location and was well taken care of by Victoria. She gave me a tour of the facility and explained how everything works and got me set up with the right space. It was a great experience and I would highly recommend access storage at this location. And I must say that access Storage is lucky to have someone like Victoria working in the front office. I would highly recommend Access Storage and specifically this location.
• MR

  Melanie Roberts

  Jul 17, 2026
  4.0
  Very clean inside. Staff was extremely friendly, knowledgeable and helpful. The effort to provide a streamlined, easy checkin, secure location and clean building is evident.
• SF

  Saha Al Fahad

  Jul 11, 2026
  5.0
  My very first time here and what an amazing service. Nicole is such an adorable, nice and amazing person. Her customer service is spot on. One of the best services i have ever received till now. Please keep up the good work and please keep on being the amazing person you are. Thanks a lot again. I deeply appreciate.
• SF

  sharif faiez

  Jun 20, 2026
  5.0
  I had an excellent experience at Access Storage, thanks to Victoria Ward She is extremely polite, respectful, and professional. She took the time to answer all of my questions and made the entire process smooth and stress-free. Her customer service was outstanding, and she treated me with kindness and respect throughout my visit. I am very satisfied with her service and truly appreciate her professionalism I highly recommend this Access Storage location to anyone looking for a safe and reliable storage facility. If you have the opportunity to work with Victoria you will be in great hands. Thank you Victoria Ward for providing such an outstanding customer experience.