Brand Certified
The Brick
4.6(2,110 reviews)
Certified by The Brick • Aug 23, 2026
Business Details
770 Gardiners Rd, Kingston, ON
K7M3X9, Canada
Certified by The Brick • Aug 23, 2026
(613) 634-5200
Certified by The Brick • Aug 23, 2026
http://www.thebrick.com
Certified by The Brick • Aug 23, 2026
About
Certified by The Brick • Aug 23, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Aug 23, 2026
Hours
Certified by The Brick • Aug 23, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.6
2,110 reviews
5 stars
1,736
4 stars
156
3 stars
40
2 stars26
1 star
152
- LCLynn Cooper2 days ago5.0Very pleased with my experience starting with Tim for the appliance purchase, the delivery booking, and then the delivery crew. This is our second purchase within a month. Thank you for your great service!
- SASheryl Astley6 days ago4.0Tim the sales Rep was fantastic. The distribution people not so much. Delivery was to be delayed a week. Tim stepped in and we were able to get the delivery sooner. Delivery unpacked in the road. No big deal till the sofa fabric was dragged on the porch... So Tim 5*, the rest 3.5.
- CDChristopher DusseaultAug 15, 20265.0Our order came in the first half hour if our delivery window, workers were clean, polite, offered to detox and setup the couch system we bought. Highly recommend the Brick, and our sales rep Tim, who we have dealt with for several purchases.
- WFWhitney FlemingAug 9, 20261.0We took a trip into the Kingston location to buy a TV that was advertised in their flash sale flyer only to be told they didn't have it in stock at the store. We ordered it and once we thought it was in, they asked if we could pick up on a certain day and we said we could pick up the day after....we ended up having time the day before and stopped in to grab it and they told us it wasnt in yet.....so we drove back the next day - now our 3rd trip as we don't live in town and once they unboxed the tv it was completely smashed. We asked about getting another one and they had no more in stock and said it'd be another 3-4 weeks(not guaranteed). We asked about getting another TV of equal value/quality or just above as we felt this was quite an inconvenience....the sales lady wasn't willing to work with us at all and offered us last year's model and $50....we explained this made no sense with the gas spent for 3 trips and that the tv we ordered was much superior quality and newer....we asked about another model and she told us we'd have to pay $100 more and wouldn't work with us any further even after we had recently purchased a sectional from this store for over $2000 and were a repeat customer...after getting fed up we just asked for a refund which didn't seem to phase her....while dealing with the other lady at customer service she proceeded to lecture my husband about how tvs should be transported so that they don't break - my husband was very confused and quite irritated as WE didn't transport and break the tv, the Brick did!..when he told her this she said, well for future reference.....honestly it was insulting and we felt no value at all as return customers and felt disrespected. I emailed the Kingston store to ask to follow up with a manger about the situation but nobody cared to respond. If the situation was made right I'd reconsider my 1 star but as of now it's staying at 1. Very disappointed.
- SPShelley PattersonAug 1, 20265.0We ordered our couch on Monday for a delivery within the same week, it came within minutes of our delivery time and was able to track it. Amazing that they set it up, took the garbage away! I'm very happy with the fast delivery and clean setup! Thank you to Ivy in the Belleville Brick location for helping us find the most comfortable couch we've had in years, and thank you to our delivery crew in Kingston for all your help with our beautiful new couch!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
Brand Certified Facts from The Brick
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Certified August 23, 2026Yext Knowledge Graph
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