Brand Certified
The Brick
4.4(1,722 reviews)
Certified by The Brick • Jul 05, 2026
Business Details
1267 Barton St E, Hamilton, ON
L8H 2V4, Canada
Certified by The Brick • Jul 05, 2026
(289) 391-0075
Certified by The Brick • Jul 05, 2026
http://www.thebrick.com
Certified by The Brick • Jul 05, 2026
About
Certified by The Brick • Jul 05, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Jul 05, 2026
Hours
Certified by The Brick • Jul 05, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
8/3/202610:00 AM - 9:00 PM
Reviews
4.4
1,722 reviews
5 stars
1,342
4 stars
124
3 stars
42
2 stars
39
1 star
175
- YMyaman malhi4 days ago5.0Top-quality products. The moving service was the best I’ve experienced so far. The team was incredibly efficient, professional, and handled all of my belongings with the utmost care.
- CMCaren MundayJun 29, 20265.0It was a tight squeeze! But they managed with having to do some slide maneuvering, THANK YOUS VERY MUCH ! ALLWAYS GOOD PRODUCTS & GREAT SERVICE. Couldn't be more happier,
- APAlyssa PaonessaJun 27, 20261.0Not happy about buying a patio set there and it started deteriorating as soon as we put it outside. It was leaking rust and the twine unraveled on the leg of one chair and the table. We got a store credit which I think is ridiculous. We decided to get a limo with the money and a filing cabinet. Hopefully no issues with these items, but full money back should have been given. Won't be shopping there anymore now that the store credit has been used.
- CBChantale BrunoJun 27, 20264.0The delivery men were amazing and courteous and helpful and efficient and professional. Unfortunately, the motor on my sliding sofa was broken so I am now waiting for a replacement motor. However, I was very impressed with the delivery.
- PRPat RosaJun 3, 20264.0I have never been more disappointed by a company's customer service and complete lack of compassion. I attempted to return an unused item after the return window had expired due to being hospitalized and dealing with a serious medical condition.Rather than showing any understanding or making even the slightest effort to accommodate exceptional circumstances, store management hid behind policy and refused to help. Policies are meant to guide customer service, not replace basic human decency. A company that generates millions in revenue should be able to excercise discretion when a customer experiences a medical emergency.Instead, I was treated as though my hospitalization was irrelevant and my circumstances didn't matter. What made the experience even worse was the dismissive attitude I encountered. There was no attempt to find a solution, offer store credit, or demonstrate any empathy whatsoever. The message was clear: once they have your money, your situation is no longer their concern. Customer service is about more than enforcing rules. It's about treating people fairly. This store failed that test completely. I understand policies exist, but when a company refuses to show compassion during a documented medical emergency, it reveals exactly how little it values its customers. I will be taking my business elsewhere (anywhere else), and strongly encourage others to consider how they might be treated by this company if they ever find themselves facing unexpected life circumstances. June 9/26 - Thank you for reaching out and resolving this issue. It was greatly appreciated.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Check the Satisfaction Guarantee page on The Brick's website for full details.
Can I cancel an order and get a refund at The Brick?
Yes, orders can be canceled and refunded prior to product delivery or pick up. Refunds are issued to the original payment method, with exceptions for cash payments.
How can I add an extended warranty to my purchase?
An extended warranty can be added during purchase online or in-store, or within 30 days after receiving your product by visiting a Brick store.
What delivery services does The Brick provide?
The Brick offers Premium Delivery in most areas and contracts third-party couriers where needed. Delivery is not available in the US.
What are The Brick's store hours?
Open Monday to Friday 10:00 to 21:00, Saturday 10:00 to 19:00, Sunday 11:00 to 18:00, with holiday hours like November 11th from 10:00 to 21:00.
What payment options are accepted at The Brick?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa.
Is curbside pickup available at The Brick?
Yes, The Brick offers curbside pickup, delivery, and no-contact delivery services.
What nearby places can I visit around The Brick in Hamilton?
Nearby you can visit Michaels Stores for arts and crafts, Starbucks for coffee, and The Centre on Barton for shopping, making it convenient to combine errands and shopping.
How can nearby stores like Staples and Dollarama benefit my visit to The Brick?
Staples offers printing and office supplies close by, and Dollarama provides discount shopping; you can efficiently shop for various needs in one trip near The Brick.
Are there nearby food options to enjoy before or after shopping at The Brick?
Yes, you can enjoy meals at nearby restaurants like Mandarin Restaurant, Boston Pizza, or try barBURRITO for Mexican cuisine nearby.
Brand Certified Facts from The Brick
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Certified July 05, 2026Yext Knowledge Graph
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