Brand Certified
The Brick
4.5(4,521 reviews)
Certified by The Brick • Jul 05, 2026
Business Details
1441 Upper James St, Hamilton, ON
L9B 1K2, Canada
Certified by The Brick • Jul 05, 2026
(905) 387-7002
Certified by The Brick • Jul 05, 2026
http://www.thebrick.com
Certified by The Brick • Jul 05, 2026
About
Certified by The Brick • Jul 05, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Jul 05, 2026
Hours
Certified by The Brick • Jul 05, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
8/3/202610:00 AM - 9:00 PM
Reviews
4.5
4,521 reviews
5 stars
3,784
4 stars
194
3 stars
86
2 stars57
1 star
400
- SSSandy1 day ago5.0The sales person that sold me the dresser Marcus was very nice, fun and very helpful. He explained me everything that I asked and needed to know. After, I had two guys that delivered me a dresser. They were also really nice, polite and very helpful.
- BABABUR AHMED4 days ago5.0So far I bought a couch and Bed room set from Osama. I have had wonderful service from Osama at the Brick Upper James. He was honest, genuine and very helpful. I will continue to be a Brick Customer. Thanks Osama 10/10
- JJJessie JamesJun 24, 20265.0I would like to sincerely thank everyone at the Hamilton Brick for turning what started as a very disappointing experience into a positive one. The store manager was outstanding. He took the time to listen to my concerns, showed genuine understanding, and worked with me to find a solution. His professionalism and willingness to help made a huge difference. I would also like to recognize Addison, who was incredible throughout the process. She was extremely apologetic, understanding, and committed to helping resolve the situation. Most importantly, I cannot forget Karen. She understood how excited I was about receiving my new couch and how much it meant to me. She went above and beyond to accommodate an exchange and ensure that all the necessary pieces were included. Her effort, compassion, and dedication did not go unnoticed. Thank you to everyone at The Brick in Hamilton. You completely changed a negative experience into a positive one, and I truly appreciate the care, understanding, and excellent customer service that I received. It is refreshing to see a team come together to make things right, and I am very grateful for all of your help.
- ITIsabelle TaylorJun 24, 20261.0good lord don't get me started - but a bunch of scam artists who might as well say they work for Flexiti. fhe brick is operates seemingly as a furniture store but in actuality is just here to get you to finance it, hope you miss a payment or dont notice the insurance youve been opted in for! advised my in laws (who this review is for) to never shop the brick again
- GAGaser AbdelrasoulJun 19, 20262.0Osama the sales representative was really helpful, making the purchase smooth. But the packaging team was terrible and ruined the entire experience. We bought a floor model dining table with a few scratches on one side of the countertop. The delivery arrived on time but they forgot to bring the legs of the table, where it arrived later. Whoever packed the legs damaged them by tightening the screws towards the legs edges which creates a deep dents on legs, makes impossible to fix it.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. For full details, please check the Satisfaction Guarantee page on The Brick's website.
Can I cancel my order and get a refund?
Yes, orders can be cancelled in any Brick location prior to delivery or pickup. Refunds go to the original payment method; deposits on special orders are non-refundable.
How can I add an extended warranty to my purchase?
An extended warranty can be added during in-store or online purchase, or within 30 days after receiving your product by visiting a Brick store.
What are the store hours for The Brick in Hamilton?
Monday to Friday: 10 AM to 9 PM; Saturday: 10 AM to 7 PM; Sunday: 11 AM to 6 PM; Open 10 AM to 9 PM on November 11, 2025 (holiday).
What payment methods does The Brick accept?
The Brick accepts American Express, Cash, Financing, MasterCard, and Visa.
Does The Brick offer delivery and curbside pickup?
Yes, The Brick provides delivery, no-contact delivery, and curbside pickup services.
How can I reach The Brick Hamilton by public transport and what nearby places can I visit?
The Brick is located at 1441 Upper James St, Hamilton. Nearby eateries like The Works Craft Burgers and Beer or Spring Grill House offer great dining options before or after your visit.
Are there any shopping options near The Brick Hamilton?
Yes, nearby you can find Marshalls Canada for clothing and department store shopping, and Talize for thrift and vintage items, making it convenient to combine shopping trips.
What entertainment options are close to The Brick Hamilton?
Cineplex Odeon Corp cinema is nearby, so you can enjoy a movie before or after visiting The Brick store.
Brand Certified Facts from The Brick
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Certified July 05, 2026Yext Knowledge Graph
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