Blinds To Go

Reviews

• EH

  Elaine H

  May 4, 2026
  5.0
  Salesman Brian explained the pros and cons of every blind I was interested in and was not pushy at all. My order was quick and efficient and beautiful blinds were installed in two weeks.
• RM

  Rick McConnell

  May 3, 2026
  3.0
  Well, the service is good but one electric blind doesn’t work ( so it’s back at factory for who knows how long) which isn’t the stores fault. Also, the blinds in the kitchen didn’t come with a valance. We never would’ve ordered without a valance because it looks bad. We will see if this is rectified so for now I’ll rate in the middle.
• JM

  Jen Monaghan

  May 2, 2026
  1.0
  I’m extremely disappointed with the level of service I’ve received. My blinds were installed incorrectly, and despite multiple emails and phone calls, I received no response for over two months. Shortly after installation, one of the motorized blinds stopped working entirely. A technician came to remove it for repair nearly three weeks ago, leaving me without blinds on that window since. I was finally told today that installation would be completed, yet the technician arrived unaware that a replacement was needed and believed he was only servicing an issue. This clearly reflects a lack of internal communication and organization. At this point, I have spent nearly $2,500 and, after more than two months, I still only have 2 out of 3 blinds installed and the original installation issues remain unresolved. On top of that, I’ve received little to no communication or updates throughout this entire process. I was going to replace my entire home with new blinds from this store but I will be shopping online elsewhere and installing myself.
• RL

  Rosa LaRiviere

  Apr 27, 2026
  5.0
  Crystal was wonderful. Had to bring a blind in for repair and while there Crystal helped me with purchase of other blinds. Very pleasant and helpful. Repair and order were taken care of very quickly and efficiently!
• GS

  Graham Senior

  Apr 14, 2026
  1.0
  The only reason they got a score of 1 is because the installer was fantastic, other wise this would be a score of 0. We purchased over $7500 worth of window coverings for our condo. Only half the job is complete and we have no coverings for privacy or shade for half of our wrap around windows in the living room and dining room. The person that came and did the measuring was way off on their numbers. Now we have a half finished job. We also now have to wait another 2 weeks for the new coverings to be made and then book another date for the install and waste another day waiting for the job to be finished. Not one customer service or manager has called us regarding this issue. They avoid the issues with their product or service and just happily take your money DO YOURSELF A FAVOUR AND HIRE SOMEONE ELSE FOR YOUR PROJECT. CUSTOMER SERVICE IS NON EXISTANT