Brand Certified
The Brick
4.4(1,694 reviews)
Certified by The Brick • Aug 23, 2026
Business Details
392 Silvercreek Pkwy N, Guelph, ON
N1H 1E7, Canada
Certified by The Brick • Aug 23, 2026
(519) 837-1162
Certified by The Brick • Aug 23, 2026
http://www.thebrick.com
Certified by The Brick • Aug 23, 2026
About
Certified by The Brick • Aug 23, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Aug 23, 2026
Hours
Certified by The Brick • Aug 23, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.4
1,694 reviews
5 stars
1,311
4 stars
127
3 stars
55
2 stars
41
1 star
160
- DMDeanna MAug 22, 20261.0I went into this store simply to browse for ideas while furnishing a new home, and unfortunately, it was one of the most uncomfortable shopping experiences I’ve ever had. A male sales representative followed me around the store almost the entire time, despite me repeatedly explaining that I was just browsing and wasn’t ready to purchase anything that day. I understand that sales staff are there to assist customers and make sales, but this went far beyond being attentive or helpful. At one point, he blatantly asked me if I was ready to put down a deposit on anything that day. When I said no and explained that I wanted to speak with my partner and get their opinion before making a purchase, he actually questioned why I needed to ask my partner and why I wouldn’t be comfortable putting down a deposit right then. That interaction was incredibly inappropriate and made me feel pressured rather than helped. I have dealt with pushy salespeople before, but I have genuinely never experienced anything quite like this. As a woman shopping alone, having a male employee continuously trail me around the store after I had already made it clear several times that I wanted to browse was especially uncomfortable. Customers should be able to walk into a furniture store, look around, gather ideas, and leave without being interrogated about why they aren’t prepared to put down a deposit immediately. I would not recommend this store, particularly if you’re someone who wants to casually browse, pop in for inspiration, or simply doesn’t know exactly what you want to purchase yet. What should have been an enjoyable experience looking for furniture for a new home instead made me want to leave as quickly as possible.
- ATApril TremblayAug 22, 20265.0Excellent service from the salesman, Ghalib K. to very organized and professional delivery service to my home. The Brick is excellent ! Thank you
- JJJ JAug 10, 20265.0⭐⭐⭐⭐⭐ Outstanding customer service and a wonderful experience! Divya was absolutely fantastic from start to finish. She was friendly, professional, patient, and genuinely committed to making sure we had the best possible experience. She worked with us to help crack a great deal on our sofa, and we truly appreciated how much effort she put into helping us. What really stood out was her lovely smile and positive attitude throughout the entire interaction. Her warmth and enthusiasm made the whole experience feel comfortable and enjoyable. She is also a great team player—supportive, approachable, and always willing to help both her customers and colleagues. It’s clear that she takes pride in what she does and genuinely cares about creating a wonderful experience for her clients. We left extremely happy with our purchase and the service we received. She is definitely an asset to the team, and we would happily recommend her to anyone looking for excellent service! 🌟👏
- DRDonna Rodrigues-CordeiroAug 6, 20265.0Purchasing a mattress for my guest room. Masood was very helpful. Explained the warranty and what could nullify it so I knew how to protect it going forward. Worked with his manager to give me the best deal.
- MGmichelle gilmourJul 31, 20264.0Sartaj was absolutely wonderful to work with he even let us borrow his tape measure to go home and quickly measure something. From the moment we walked into the store he was super helpful and gave us lots of amazing recommendations. Highly recommended to see him. Ben was also very good at helping us with moving the mattress with ease into our car #jacked. Divya was very salesy which felt a little frustrating at times. Thank you for the mattress.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item; please refer to the Satisfaction Guarantee page on our website for full details.
Can I cancel my order and get a refund at The Brick?
Yes, you can cancel your order by visiting any Brick location. Refunds are made to the original payment method; deposits on special order items are non-refundable.
How can I add an extended warranty to my product at The Brick?
You can add an extended warranty during purchase online or in-store, or within 30 days after delivery by visiting a store. Check the Warranties and Protection Plans page for full details.
What delivery services does The Brick offer?
The Brick offers Premium Delivery Service in most areas, with third-party couriers for others, and some products ship via Canada Post. Delivery is not available to the United States.
What are The Brick's store hours?
The Brick in Guelph is open Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 19:00, and Sunday 11:00 to 18:00. Holiday hours apply on some dates.
What payment options are accepted at The Brick?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa.
What services does The Brick provide besides selling furniture and appliances?
Services include delivery, product removal, recycling, warranties and protection plans, installation, assembly, service, and repair.
Are there any nearby stores or services around The Brick in Guelph?
Yes, nearby places include Fotocan (a charity organization), Wolseley Plumbing (hardware store), Westburne (electrical supply store), Synergenics (IT service and computer repair), among others. Customers can visit these for complementary needs such as plumbing or electronics repair when shopping at The Brick.
How can nearby stores like Wolseley Plumbing or Westburne assist customers visiting The Brick?
Customers shopping at The Brick for home appliances or furniture can use nearby Wolseley Plumbing for hardware needs and Westburne for electrical supplies, offering a convenient one-stop shopping experience for home improvement and furnishing.
Is there a nearby charity or community organization near The Brick?
Yes, Fotocan, a charity organization and community service non-profit, is located nearby. Customers interested can visit or support local community causes when visiting the area.
Brand Certified Facts from The Brick
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Certified August 23, 2026Yext Knowledge Graph
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