Brand Certified
The Brick
4.4(1583 reviews)
Certified by The Brick • May 17, 2026
Business Details
392 Silvercreek Pkwy N, Guelph, ON
N1H 1E7, Canada
Certified by The Brick • May 17, 2026
(519) 837-1162
Certified by The Brick • May 17, 2026
http://www.thebrick.com
Certified by The Brick • May 17, 2026
About
Certified by The Brick • May 17, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • May 17, 2026
Hours
Certified by The Brick • May 17, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
5/18/202610:00 AM - 9:00 PM
Reviews
4.4
1,583 reviews
5 stars
1,217
4 stars
117
3 stars
55
2 stars
41
1 star
153
- TBTeri Bradshaw4 days ago4.0Divya was helpful in choosing a mattress. Her manager Rup assisted in making the final transaction as well. I appreciate all the assistance from both of them! Thank you both!
- WWWRXTrev28Apr 30, 20265.0I recently purchased a dishwasher from The Brick, and I have to say the experience was outstanding thanks to Masood and Charles. From the moment I walked in, both of them were incredibly professional, knowledgeable, and genuinely helpful. They took the time to understand exactly what I was looking for, explained the options clearly without any pressure, and made sure I felt confident in my decision. What really stood out was their attention to detail and commitment to customer service—they went above and beyond to ensure everything was smooth from selection to purchase. It’s rare to come across this level of service these days. If you’re shopping at The Brick, I highly recommend asking for Masood and Charles. They made what could have been a routine purchase into a genuinely great experience.
- PKPawan KumarApr 30, 20265.0We had such a good experience with Divya at Brick when we were buying our dining set. She was super friendly, easy to talk to, and really listened to what we wanted. She helped us find something that fits our space perfectly without making the process feel stressful at all. Really appreciate her help, definitely ask for Divya if you go!
- POPatricia OrilloApr 28, 20261.0I will never come back here again. I was there Sunday, April 25th around 5pm. As soon as my partner and I had walked in, we were nicely greeted by Masood. We told him we were in looking for sectional couches. He showed us two. Mind you this man had no idea how to even show us the features of the pull out couch lol. Bro was FOR REAL struggling to pull it out... After watching him struggle for 30 seconds trying to pull out the bed of the couch (lol) we told him we were just going to browse around and look at other couches. Masood followed us EVERYWHERE. I get it, you want to stay around 'your' customers just incase if they have any questions. My partner and I are mid conversion talking about the couches, and Masood rudely interrupts and just asks us really unnecessary questions that we had already answered when we first walked into the door. "What kind of couch are you looking for?" "What size couch?" "When do you need it?" At this point we are both visibly uncomfortable. So we told him we're just looking at prices and want to browse around. We thank him and walk towards the bedding area. To which he follows us AGAIN. This time, he was following CLOSELY. "Are you looking at beds now? What kind of bed are you looking for?" Again. We told him. WE ARE JUST BROWSING. "Well, you're clearly looking for something, otherwise why would you be here." ... This man needs to be retrained in customer service because what the actual hell was that comment. Not only are we both visibly uncomfortable, but now we are ANGRY. We just want to be left alone and to just look around. We are very nice and civil, "Thank you, but we just want to keep looking." He then starts going on about the deals going on. We heard you the first time man. You literally told us as soon as we walked in. We told him that we don't need anything until June, so we are just browsing. PLEASE LEAVE US ALONE MAN. "Well, buy it with me now and have it shipped in June." ... I almost laughed in this man's face. At this point, we felt like we were being punked. We KINDLY told him no. And just walked away to go look at the tv's now. AGAIN. MASOOD IS FOLLOWING US. CLOSELY. AT LEAST MAKE IT LOOK LIKE YOU HAVE OTHER THINGS TO DO. I can literally hear his breaths. That's how close this man was following us. We just left. The funny thing is, We did want to purchase furniture that day. But he really deterred us. We will never be coming here again. Do better Masood.
- AAallanApr 27, 20264.0So I have been a client of the brick for over 15 years now in that time I have purchased 2 large TVs, 2 beds 1 queen and 1 king size, A leather sofa and leather loveseat, A lazyboy chair, A coffee table and just this month purchased a sofa-bed sectional. I pretty much purchase everything I own from The Brick with no problems or delays. I'm hoping to win my recent purchase. Thank you
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item; please refer to the Satisfaction Guarantee page on our website for full details.
Can I cancel my order and get a refund at The Brick?
Yes, you can cancel your order by visiting any Brick location. Refunds are made to the original payment method; deposits on special order items are non-refundable.
How can I add an extended warranty to my product at The Brick?
You can add an extended warranty during purchase online or in-store, or within 30 days after delivery by visiting a store. Check the Warranties and Protection Plans page for full details.
What delivery services does The Brick offer?
The Brick offers Premium Delivery Service in most areas, with third-party couriers for others, and some products ship via Canada Post. Delivery is not available to the United States.
What are The Brick's store hours?
The Brick in Guelph is open Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 19:00, and Sunday 11:00 to 18:00. Holiday hours apply on some dates.
What payment options are accepted at The Brick?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa.
What services does The Brick provide besides selling furniture and appliances?
Services include delivery, product removal, recycling, warranties and protection plans, installation, assembly, service, and repair.
Are there any nearby stores or services around The Brick in Guelph?
Yes, nearby places include Fotocan (a charity organization), Wolseley Plumbing (hardware store), Westburne (electrical supply store), Synergenics (IT service and computer repair), among others. Customers can visit these for complementary needs such as plumbing or electronics repair when shopping at The Brick.
How can nearby stores like Wolseley Plumbing or Westburne assist customers visiting The Brick?
Customers shopping at The Brick for home appliances or furniture can use nearby Wolseley Plumbing for hardware needs and Westburne for electrical supplies, offering a convenient one-stop shopping experience for home improvement and furnishing.
Is there a nearby charity or community organization near The Brick?
Yes, Fotocan, a charity organization and community service non-profit, is located nearby. Customers interested can visit or support local community causes when visiting the area.
Brand Certified Facts from The Brick
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Certified May 17, 2026Yext Knowledge Graph
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