Brand Certified
The Brick
4.4(1,749 reviews)
Certified by The Brick • Oct 11, 2026
Business Details
392 Silvercreek Pkwy N, Guelph, ON
N1H 1E7, Canada
Certified by The Brick • Oct 11, 2026
(519) 837-1162
Certified by The Brick • Oct 11, 2026
http://www.thebrick.com
Certified by The Brick • Oct 11, 2026
About
Certified by The Brick • Oct 11, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Oct 11, 2026
Hours
Certified by The Brick • Oct 11, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
10/12/202610:00 AM - 9:00 PM
11/11/202610:00 AM - 9:00 PM
11/27/202610:00 AM - 9:00 PM
12/24/202610:00 AM - 9:00 PM
12/25/202610:00 AM - 9:00 PM
12/27/202611:00 AM - 6:00 PM
12/31/202610:00 AM - 9:00 PM
1/1/202710:00 AM - 9:00 PM
1/2/202710:00 AM - 7:00 PM
Reviews
4.4
1,749 reviews
5 stars
1,358
4 stars
130
3 stars
56
2 stars
43
1 star
162
- VKVitalii Kompaniiets5 days ago5.0Charles was very helpful and informative about the types of mattresses available. The process to buy was easy and straightforward. A good experience all around
- MKmike karaOct 7, 20261.0Absolute garbage. Ordered a coach, they messed up on the dilivery three times. I ordered the couch for a Wednesday delivery, they tried to come Sunday. The second time the coach was defective and they took it back. The third time they just didint come. No one at the store seems to know why the problems are occuring or willing to help. Very bad customer service. Nothing is being done to remedy the problem either or compensation for my wasted time. Charged me 100 bucks for delivery. Still don't know if I will receive the coach.
- SMSamuel MontoyaOct 7, 20263.0The delivery was generally fine. The only comment I have, the delivery guys kind of a bit in a hurry, and they should look all the angles in maneuvering the sofa in order to enter inside the house.
- GLGregory LawSep 28, 20262.0We were looking for a non leather power loveseat recliner and worked with Sartaj to find the one we hoped to purchase. His manager, who was extremely rude, condescending and ignorant with both us and Sartaj blew the sale. He started pointing out other combinations we thought were horrible and not in our price range or size for our home. He actually said that Sartaj was not good at his good. He continually discounted our statements and any input from Sartaj. We asked to be left alone with Sartaj to finalize our choice and he was even more ignorant. We left and bought a better quality product for more $ elsewhere. If you can drop 25% and then another 10 to 20% to make the sale that tells me you are far overpriced to begin with and/or your product is substandard. We had a similar experience 2 years ago when buying a fridge and range. Thought it might just be the one manager. All of your managers are so ignorant and full of themselves. We will let our card expire and not ever step inside your store again. Sorry you did not get the sale Sartaj...know that if your manager, who did not clearly tell me his name, ruined the sale and our future business with you.
- JBJessica BelmonteSep 13, 20265.0I had a wonderful experience working with Masood at The Brick. Before even coming into the store, I spoke with him on the phone about mattresses, and he was incredibly kind, knowledgeable, and patient as he answered all of my questions. When I came in, he helped me find the right mattress without any pressure and made the whole process easy and comfortable. What really stood out was how attentive he was to my family’s needs as well. He took the time to help my dad find the perfect pillow, making sure it was the right fit and comfortable for him. Masood provided excellent customer service from start to finish, and his friendly, professional approach made our shopping experience a great one. I highly recommend asking for him if you're shopping at The Brick Guelph!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item; please refer to the Satisfaction Guarantee page on our website for full details.
Can I cancel my order and get a refund at The Brick?
Yes, you can cancel your order by visiting any Brick location. Refunds are made to the original payment method; deposits on special order items are non-refundable.
How can I add an extended warranty to my product at The Brick?
You can add an extended warranty during purchase online or in-store, or within 30 days after delivery by visiting a store. Check the Warranties and Protection Plans page for full details.
What delivery services does The Brick offer?
The Brick offers Premium Delivery Service in most areas, with third-party couriers for others, and some products ship via Canada Post. Delivery is not available to the United States.
What are The Brick's store hours?
The Brick in Guelph is open Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 19:00, and Sunday 11:00 to 18:00. Holiday hours apply on some dates.
What payment options are accepted at The Brick?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa.
What services does The Brick provide besides selling furniture and appliances?
Services include delivery, product removal, recycling, warranties and protection plans, installation, assembly, service, and repair.
Are there any nearby stores or services around The Brick in Guelph?
Yes, nearby places include Fotocan (a charity organization), Wolseley Plumbing (hardware store), Westburne (electrical supply store), Synergenics (IT service and computer repair), among others. Customers can visit these for complementary needs such as plumbing or electronics repair when shopping at The Brick.
How can nearby stores like Wolseley Plumbing or Westburne assist customers visiting The Brick?
Customers shopping at The Brick for home appliances or furniture can use nearby Wolseley Plumbing for hardware needs and Westburne for electrical supplies, offering a convenient one-stop shopping experience for home improvement and furnishing.
Is there a nearby charity or community organization near The Brick?
Yes, Fotocan, a charity organization and community service non-profit, is located nearby. Customers interested can visit or support local community causes when visiting the area.
Brand Certified Facts from The Brick
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Certified October 11, 2026Yext Knowledge Graph
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