Access Storage - Ottawa East Kenaston St (Self-Serve)

Reviews

• SB

  Sandra Buffett

  Oct 8, 2026
  5.0
  Im very impressed with Access storage Manager Johnny & his lovely assistant will also make another future manager in your company they have helped make my move and transfer to smaller unit a success Access storage gets 5 star from me Thank you again
• AS

  aaron snobel

  Oct 7, 2026
  5.0
  Has bathrooms and lights and access codes...plus the storage unit ain't tooo shabbbby . Stored all sorts of channukah gifts dere...muh two darrrling children always find the hidden gifts so I got one of the mini units here and muh gifts to those two brats stay hidden till gift giving day!
• CW

  Carolyn Wolfe

  Sep 22, 2026
  5.0
  Private, secure and clean. Recommend!
• PD

  Papis D.

  Sep 12, 2026
  5.0
  Great experience. I had a little trouble with my access code at first but the matter was resolved very quickly. Storage is super clean, staff are super helpful and quick to reply. Prices are super affordable, I definitely recommend them you won't be disappointed.
• MP

  M Paradis

  Sep 8, 2026
  1.0
  It's unbelievable! The location is fine but the management is as aggressive as you can imagine. I have rented here for over the years and every six month more or less, they increase your rent by 8-12%. There is no limit to their gauging. It is really frustrating and a waste of our time not to mention all the other demands of life. It is unfortunate that they act this way as it could be a really good business but from what I havr heard from other as wel I cannot trust them any longer at this point and have to earn others. I don't know what to say or do with these guys so that they start to apply some common sense, respect and empathy? Sept 2026 Update: Do not be fooled by their messages of fake consideration below. It is all for optiques and another game.. They pretend to care. You email them, they respond, tell you to wait forever and then disappear. They are nothing but manipulating.. Update: Access finally contacted me after months, just after I posted my review. I guess if nothing else that got their attention to finally email me back. Their only solution they had to offer was that I dispose of half of my belongings for which I have been paying for 3+ year so that I could rent a smaller unit from them, all while ignoring my others questions and affirmations in my last message to them...... How generous of them.,. Perhaps they should propose that to all their clients and see how it goes..,. How about applying a more human approach with a 2-5% annually rate increase so that everyone can be happy and not waste our previous time and maximize your profits in the long run?