Business Details
491 Stewart Blvd, Brockville, ON
K6V 7E8, Canada
Certified by The Brick • Oct 11, 2026
(613) 345-6586
Certified by The Brick • Oct 11, 2026
http://www.thebrick.com
Certified by The Brick • Oct 11, 2026
About
Certified by The Brick • Oct 11, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Oct 11, 2026
Hours
Certified by The Brick • Oct 11, 2026
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
10/12/20269:00 AM - 8:00 PM
11/11/20269:00 AM - 8:00 PM
11/27/20269:00 AM - 8:00 PM
12/24/20269:00 AM - 8:00 PM
12/25/20269:00 AM - 8:00 PM
12/27/202611:00 AM - 5:00 PM
12/31/20269:00 AM - 8:00 PM
1/1/20279:00 AM - 8:00 PM
1/2/20279:00 AM - 6:00 PM
Reviews
4.4
502 reviews
5 stars
385
4 stars
48
3 stars
16
2 stars
13
1 star
40
- CSCody Smithtoday5.0Branden was awesome, quick and easy pickup for a new rug, great service at the desk. Well done all around
- YEYakup ElevliSep 29, 20261.0Extremely Disappointing Experience — The Brick Brockville I purchased a Frigidaire GCFE306CBF from The Brick Brockville, and the experience was extremely disappointing. The appliance arrived with the display upside down, missing a thermometer and manual, and was ultimately not usable, leaving us relying on takeout. I dealt with the customer service manager, who, during our discussions, offered to come to my home and cook supper for me-hello i dont have an oven and how she was not even suppose to be in. We brought this comment directly to Scott, the store manager/possibly owner, and his response was that she had been in her position for 16 years. That did nothing to address our concern. I was also offered a loaner that couldn't be guaranteed, faced changing delivery timelines, and was told I would potentially have to pay another $300 to upgrade despite the problems with the original purchase. Ultimately, I returned the appliance. What disappointed me most was the lack of ownership from management. There was no meaningful apology, no real solution and no genuine effort to retain my business. Mistakes happen, but how a company handles those mistakes matters. I was prepared to continue doing business with The Brick, but the way Scott and the customer service manager handled this situation resulted in the loss of my confidence and my business. The appliance failed, but the customer service failed even more. WILL NOT ENCOURAGE FAMILY, FRIENDS OR ANYONE ELSE READING THIS TO DO BUSINESS WITH THE BRICK IN BROCKVILLE
- SWsteve wellsSep 17, 20265.0Best customer service ever ,polite respectful just great guys !!!!
- DCDave CochraneSep 5, 20265.0I have had 2 experiences with The Brick , in the past few months. Their Customer Service is top notch. First ..in the show room....listened to me explain what I was looking for , showed me several choices that might interest me. Explained that some might take a week or two to be delivered, and showed some that were immediately available for delivery. Much better than buying , then find out the purchase would not be available till later. Polite , informative , no pressure And now delivery.. Was contacted a week before their scheduled date..so I could verify with apartment manager that that date was NOT booked for a larger move....and therefore a good date. And the morning of the delivery, an email and text letting me know that I was on the schedule , and how many deliveries ahead of m e, and estimated time range of my delivery. As the morning progressed , I could see my delivery getting closer.......and soon , that my delivery was next , and they were only 2kms away The delivery was seemless, completed in a matter of minutes, the product was tested in my presence , and all packing removed. Could my experience be any better ?
- PAPatti ASep 3, 20265.0Quick delivery. Excellent friendly service! Thank you!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies based on the item purchased. Refer to the Satisfaction Guarantee page on the website for full details.
Can I cancel my order and get a refund at The Brick?
Yes, orders can be canceled prior to delivery or pick up at any Brick location. Refunds are returned to the original payment method; deposits on special orders are non-refundable.
How can I add an extended warranty to my purchase?
Extended warranties can be added during purchase online or in-store. You can also add a warranty up to 30 days after receiving your product at a Brick store. Check the Warranties and Protection Plans page for full details.
What delivery and pickup services does The Brick offer?
The Brick provides curbside pickup, home delivery, and no-contact delivery services.
What are The Brick's store hours in Brockville?
Monday to Friday: 9am-7pm, Saturday: 9am-5pm, Sunday: 11am-5pm. On Nov 11, 2025, the store is open from 9am-7pm.
What payment options are accepted at The Brick?
They accept American Express, Cash, Financing, Mastercard, and Visa for payment.
What brands are available at The Brick?
The Brick carries numerous brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, and many more.
What automotive services are available near The Brick in Brockville?
Nearby automotive services include Brockville Nissan for brake service and repair, CARSTAR Brockville for auto body repair, Kia of Brockville Service, Jiffy Auto Service for tire and oil changes, Riverside Chevrolet Buick GMC, and Carquest Auto Parts for supplies.
What nearby amenities can I visit around The Brick in Brockville?
You can visit Alwington Park for recreation, enjoy coffee or snacks at Country Style cafe, fill up gas at Circle K or Esso Canada, or dine at Chateau Brock restaurant, all close to The Brick store.
Brand Certified Facts from The Brick
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Certified October 11, 2026Yext Knowledge Graph
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