Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Cody was great to deal with. Buying process went extremely smooth and there are some benefits you can't get online.
SG
Sonia Gleason
Aug 24, 2026
5.0
I have dealt with the brick for over 20 years and I have always been very satisfied .
I work with Shelly Burns and she has always been wonderful and goes above and beyond to make my experience top notch .
Thank you Shelly and ur team for everything you have done .
RH
Ryan Hutton
Aug 12, 2026
2.0
The delivery guys were great, however customer service and the other sales were awful. Customer service was non existent, not knowledgable or helpful, wouldnt assit with a return.
"I wouldn't want to take away from Jason's sale" *Me waiting for Jason to return the following day so he can sell me a new bed frame, as the one I purchased, and I quote "Sucks" as per the customer service lady*
"Even if I get something on paper for you now, it wont come in till like friday anyway"
Wouldn't pick the return up unless I bought another bedframe, delivery is charged for this reason?!
Amazon will pick up your return, process the return, and will have it there in 2 days!
Thankful to be in a position where I can buy a frame elsewhere and bite the bullet - but not all can, I would take this into consideration for sure. Over 5k in sales to this company this year alone and there wasn't one admirable customer service moment.
Shoutout the delivery guys though, yall were great!
EW
Eddie Weagant
Jul 30, 2026
5.0
We had a super experience from start to finish purchasing our new fridge from the Brick Brockville. Ryan was knowledgeable about the products and helped us find exactly what we needed but it was the delivery that made the experience really exceptional. Derrick and Colin delivered our new fridge down a winding and narrow cottage lane. They were courteous, professional and easy going. It could not have been easy to negotiate the old fridge through the narrow door but they made it look easy. They had to remove the front door to get the new fridge in, and they took care of that quickly and with a smile. They took the time to get it level and were just plain lovely to deal with. Highly recommend.
CC
Cindy
Jul 30, 2026
5.0
Very polite and respectful. The boys did a great job
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies based on the item purchased. Refer to the Satisfaction Guarantee page on the website for full details.
Can I cancel my order and get a refund at The Brick?
Yes, orders can be canceled prior to delivery or pick up at any Brick location. Refunds are returned to the original payment method; deposits on special orders are non-refundable.
How can I add an extended warranty to my purchase?
Extended warranties can be added during purchase online or in-store. You can also add a warranty up to 30 days after receiving your product at a Brick store. Check the Warranties and Protection Plans page for full details.
What delivery and pickup services does The Brick offer?
The Brick provides curbside pickup, home delivery, and no-contact delivery services.
What are The Brick's store hours in Brockville?
Monday to Friday: 9am-7pm, Saturday: 9am-5pm, Sunday: 11am-5pm. On Nov 11, 2025, the store is open from 9am-7pm.
What payment options are accepted at The Brick?
They accept American Express, Cash, Financing, Mastercard, and Visa for payment.
What brands are available at The Brick?
The Brick carries numerous brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, and many more.
What automotive services are available near The Brick in Brockville?
Nearby automotive services include Brockville Nissan for brake service and repair, CARSTAR Brockville for auto body repair, Kia of Brockville Service, Jiffy Auto Service for tire and oil changes, Riverside Chevrolet Buick GMC, and Carquest Auto Parts for supplies.
What nearby amenities can I visit around The Brick in Brockville?
You can visit Alwington Park for recreation, enjoy coffee or snacks at Country Style cafe, fill up gas at Circle K or Esso Canada, or dine at Chateau Brock restaurant, all close to The Brick store.
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