Leon's Furniture

Reviews

• RR

  ROLAND

  May 1, 2026
  1.0
  Purchased a couch and recliner Nov 15th last year. Sales person said it would be 8 weeks for delivery. Invoice said 12-14 weeks delivery. Never received the product. My wife and I have called them a dozen times each, managers never returned a phone call. Drove to the store for our refund and they wouldn't help process any return. All they could do was have Kingston location process a cheque for our return. Staff that have located to their Kingston store will not return any calls. Leons Kingston/Brockville is TAKING the customers money and not fulfilling orders or processing returns. Are both stores going under and can't return $? This is theft!!!! ALREADY spoken to their Head Office, who have no idea what to do. SHOP ELSEWHERE!!! They WILL SCAM YOU!
• EJ

  Emily James

  Mar 30, 2026
  1.0
  Leons of Brockville (and Kingston, since it's under same owners) is the worse place to get any furniture or anything! 0 our of 5 stars! Very unprofessional! Save your money! I ordered a couch just after Christmas from Leon's of Brockville. The day I bought it, I received an email saying they took the money and gave me a receipt. I waited for a delivery or something but never did receive anything. I waited 2 weeks and then called to see when and how long before I would expect it. I got a told a few weeks and I would have it... waited two months with still nothing, not a notice of when I could expect it or anything (good thing a didn't get rid of my couch right away like i was planning on doing!). Kept calling and kept getting the same responds, few more weeks... i waited two more months, called them again and was told it would be on the next truckload but they lied again and again.. after 4 months of waiting I asked for a refund, with adittude and unprofessionalness they took another 2 weeks to even get me my refund! I bought it with visa debit and was told they cant refund that on there and was told to wait for a check in the mail! I dont want it send in the mail with things happening nowadays, WAS MADE IT PUT UP MY CHECK IN KINGSTON OUT OF MY WAY AND A 45 MIN DRIVE TO GET MY MONEY! WOULD NOT RECOMMEND! Go spend your money elsewhere, like The Brick!
• WM

  Wilma Masten

  Mar 21, 2026
  5.0
  Kingston Leon is a great place to shop I had Marie what a perfect lady to help buy your appliances thanks Marie
• LM

  Lori-Ann Melhuish

  Mar 18, 2026
  5.0
  The 2 gentlemen who delivered my sofa were brilliant and efficient. And I love my new sofa.
• MM

  Mike Melchior

  Feb 4, 2026
  5.0
  Delivery was done professionally.

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