Brand Certified
The Brick
4.6(2,165 reviews)
Certified by The Brick • Aug 30, 2026
Business Details
410 Fairview Dr, Brantford, ON
N3R 7V7, Canada
Certified by The Brick • Aug 30, 2026
(519) 753-3700
Certified by The Brick • Aug 30, 2026
http://www.thebrick.com
Certified by The Brick • Aug 30, 2026
About
Certified by The Brick • Aug 30, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Aug 30, 2026
Hours
Certified by The Brick • Aug 30, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.6
2,165 reviews
5 stars
1,812
4 stars
108
3 stars
44
2 stars30
1 star
171
- SGSusan Guz3 days ago5.0We went looking in the tent sale - and found our dream sofa - I’m so happy with the style , colour and fabric. Thanks to our sales rep who held our hand through it all . Love The Brick
- FBFred Brett6 days ago5.0GREAT CUSTOMER SERVICE. WHILE PAYING THE FIRE ALARM ACTIVATED IN THE BUILDING NEARBY. FOR MY INCONVENIECE DUE TO EVACUATION THE MANAGER PROVIDED FREE DELIVERY. ALSO WHEN MY DELIVERY ARRIVED ON TIME THE DRIVERS ASSEMBLED AND SET IT UP WHICH WAS TOTALLY UNEXPECTED. ALSO THE BRICK IS A CANADIAN COMPANY. I WILL ALWAYS SHOP AT THE BRICK.
- BDBianca DAug 24, 20263.0Disappointed with the customer service provided by the Brantford location of The Brick. I ordered a rocking chair in June for my newborn after calling ahead to confirm that it was in stock at their Mississauga warehouse before ordering. I was told it would arrive in mid-July, and I was perfectly fine waiting for that timeline. When mid-July arrived, I received an automated email stating that there was a delay, but no additional information or updated timeline was provided. I reached out to ask whether I should request a refund and purchase another chair, as having a newborn without a rocking chair has been incredibly difficult. I was told the chair would arrive at the end of July (2 weeks), so I decided to wait. I contacted the store twice more for updates and was told that it would arrive by the end of July and that I would receive an automated email when there was more information. After reaching out yet again, I was finally told that the arrival date had been pushed back again to mid-August (2 weeks). At no point did anyone from the store proactively contact me beyond the automated emails. There was very little empathy shown, and no effort was made to keep me informed as new information became available (I had to contact them). I am not sure why I was told the chair was in stock at their warehouse in June if it did not arrive until end of July. I would never have purchased it had I known I would be waiting more than two months (1 month known wait + 1 month unexplained delay). The rocker is as expected, but it simply wasn’t worth the wait or poor communication.
- GSGURSHARAN SINGHAug 17, 20265.0It was a wonderful experience, i got my desired TV in just minutes. Aryan Batta (sales consultant) was so helpful, he explained everything very profoundly and professionally. If you are looking for any type of TV, i would suggest Bricks, especially the brantford location one.
- MCMrsC CJul 30, 20265.0My husband and I are moving west and we were looking for some furniture pieces for our new home. Our intention was to look for inspiration then go to The Brick where we'll be living. Justin approached us and, because we didn't want to waste his time, we told him our intention. He offered to point us in the direction of what we were looking for and struck up a friendly conversation. He still showed us around the store even with the understanding there would be no sale. He made himself available for questions but wasn't pushy in the slightest. He was very personable and professional. When we were nearing the end of our visit, he invited us to come back for the VIP event held today. Today, we came for the event and Justin greeted us. We were interested in the Elevate modular sofa and Justin guided us through the configuration that suited us. His product knowledge is first rate. He suggested other pieces to go with the sofa, then we moved onto mattresses. Again, Justin knew every detail about how to get the best possible night's sleep and took so much care explaining the differences between them all. When you suffer with chronic pain and difficult nights, a good night's rest is vital. Once we were ready for the final transaction, Justin explained warranties without pressure and delivery time frame. We are moving out of province but we will always reach out to Justin for future purchases from The Brick. Thank you for all your help! Absolutely fantastic service⭐⭐⭐⭐⭐
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on The Brick's website for full details.
Does The Brick offer a price guarantee if I find a lower price?
Yes, if you find the same brand and model at a lower price within 30 days of purchase, The Brick will refund the difference. Some conditions apply; see the Price Guarantee page for details.
Can I cancel my order and receive a refund?
Orders can be canceled at any Brick location prior to delivery or pickup. Refunds go to the original payment method; deposits on special orders are non-refundable.
What types of payment does The Brick accept?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa.
What are The Brick store hours in Brantford?
Monday to Friday: 10 AM to 9 PM; Saturday: 10 AM to 7 PM; Sunday: 11 AM to 6 PM. Extended hours apply on certain holidays.
What delivery and pickup services does The Brick provide?
The Brick offers curbside pickup, standard delivery, and no-contact delivery options to most areas.
Which brands can I find at The Brick?
The Brick carries brands like Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, JBL, and many more in furniture, appliances, and electronics.
Are there any nearby stores where I can shop along with The Brick?
Yes, nearby stores include HomeSense for home goods, Party City for party supplies, and Dollarama for discount items, making your shopping trip comprehensive and convenient.
Where can I find nearby dining options when visiting The Brick?
Nearby dining includes Bento Sushi for sushi, Mr. Sub and Stan's Fries for quick sandwiches and fries, plus Tim Hortons and Wendy’s for casual meals and coffee.
Are there any nearby personal care or professional service providers near The Brick?
Yes, Sasu Hair Design and Where Styling Dreams Come True offer beauty and barber services, while Simply Bookkeeping and Silver 6 Media provide professional business services close by.
Brand Certified Facts from The Brick
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Certified August 30, 2026Yext Knowledge Graph
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