Brand Certified
The Brick
4.6(2,239 reviews)
Certified by The Brick • Oct 11, 2026
Business Details
410 Fairview Dr, Brantford, ON
N3R 7V7, Canada
Certified by The Brick • Oct 11, 2026
(519) 753-3700
Certified by The Brick • Oct 11, 2026
http://www.thebrick.com
Certified by The Brick • Oct 11, 2026
About
Certified by The Brick • Oct 11, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Oct 11, 2026
Hours
Certified by The Brick • Oct 11, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
10/12/202610:00 AM - 9:00 PM
11/11/202610:00 AM - 9:00 PM
11/27/202610:00 AM - 9:00 PM
12/24/202610:00 AM - 9:00 PM
12/25/202610:00 AM - 9:00 PM
12/27/202611:00 AM - 6:00 PM
12/31/202610:00 AM - 9:00 PM
1/1/202710:00 AM - 9:00 PM
1/2/202710:00 AM - 7:00 PM
Reviews
4.6
2,239 reviews
5 stars
1,874
4 stars
111
3 stars
46
2 stars32
1 star
176
- DDdavid1 day ago4.0Delivery was almost on time. only small issue was that the fellow who put the chair together screwed the handle that controls the foot rest was pot on back wards .It took me 5 minutes to figure this out, unscrew it and put it back on the right way
- JJJen Johnson2 days ago2.0I had an awesome sales lady i believe her name was Michelle. We went to the brick sale not intending to buy anything. I didn't have great experiences with the brick in the past. This lady changed my mind she was friendly and helpful answered all my questions. We ordered a new bed but the headboard wouldn't be in for 5-6 weeks, thats fine were not ready send all at the same time this gives us time to get things moved.....then thats when I regretted it some other lady named sookie called me every week "would you like your bed now and send headboard later" i had to keep telling no, she even admitted its in the file to send once everything was in but the bext week call again.This lady reminded me as to why I dont shop at the brick. They also do not set anything up unless you live in the city. BULLSHIT. I hope no elderly need to order something from them. The bed itself came and I set it up, its fine
- JAJen AndbobOct 3, 20261.0Be very careful. I ordered a washer--from a live salesperson, installation was included (with the purchase of hoses), and when they came to deliver, they said installation was NOT included, there would be an extra charge. They offered to call customer service to confirm, and the woman on speaker confirmed I needed to pay for installation. I refused the order, and now am having a very hard time getting it cancelled (ie, getting my money refunded). Not to mention the chaos of preparing a 126-year-old house for delivery of an appliance--it took hours for the prep--and no washer. I now believe the guy must have called his wife or somebody who's in on the scam. I presume everyone on the route got suckered into this, because there's no way to reach The Brick live on the phone to confirm or not confirm while it's going down. What a nightmare. Next time I'll go straight to Costco, and suggest you do the same.
- KBKirsten BoothSep 28, 20265.0We were looking for a king size mattress and the instore service was wonderful. Danielle had lots of patience with my husband and I liking 2 different comforts in a mattress, lol. At delivery, we have a uniquely laid out 2nd floor and these guys did their absolute best to get our king size mattress in the farthest corner, and did it with success. It wasn't easy, but they were awesome. Thank you!
- MPMax PowerSep 28, 20261.0I cannot recommend The Brick. The sales staff are very nice and will lie to sell you whatever they can. They will hide behind 'delivery dates are estimates' after you purchase in order to invalidate your concerns. My experience went something like this; Your couch will arrive in 2 weeks, you will receive a call the day before delivery. Three weeks go by with no communication. I call them, your couch will arrive in another 2 weeks. I call again, and I am told the couch will arrive in over a month now. They blame the manufacturer despite The Brick having it in stock in Canada. Go shop elsewhere if you prefer something else other than lies. Quality is good though.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on The Brick's website for full details.
Does The Brick offer a price guarantee if I find a lower price?
Yes, if you find the same brand and model at a lower price within 30 days of purchase, The Brick will refund the difference. Some conditions apply; see the Price Guarantee page for details.
Can I cancel my order and receive a refund?
Orders can be canceled at any Brick location prior to delivery or pickup. Refunds go to the original payment method; deposits on special orders are non-refundable.
What types of payment does The Brick accept?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa.
What are The Brick store hours in Brantford?
Monday to Friday: 10 AM to 9 PM; Saturday: 10 AM to 7 PM; Sunday: 11 AM to 6 PM. Extended hours apply on certain holidays.
What delivery and pickup services does The Brick provide?
The Brick offers curbside pickup, standard delivery, and no-contact delivery options to most areas.
Which brands can I find at The Brick?
The Brick carries brands like Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, JBL, and many more in furniture, appliances, and electronics.
Are there any nearby stores where I can shop along with The Brick?
Yes, nearby stores include HomeSense for home goods, Party City for party supplies, and Dollarama for discount items, making your shopping trip comprehensive and convenient.
Where can I find nearby dining options when visiting The Brick?
Nearby dining includes Bento Sushi for sushi, Mr. Sub and Stan's Fries for quick sandwiches and fries, plus Tim Hortons and Wendy’s for casual meals and coffee.
Are there any nearby personal care or professional service providers near The Brick?
Yes, Sasu Hair Design and Where Styling Dreams Come True offer beauty and barber services, while Simply Bookkeeping and Silver 6 Media provide professional business services close by.
Brand Certified Facts from The Brick
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Certified October 11, 2026Yext Knowledge Graph
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