Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Happy Sunday! We had Dave as our customer representative and he was fantastic, very patient and professional. After a long deliberation, he had truly assisted me to accomplish by purchasing exactly my personal preference of mattress, which is very important to me. Considering my sleep is very important factor due to my health issues, making this decision is vital for my everyday/night sleep. So massive Kudos to Dave for doing such a great job in helping me with my purchase mostly for making it cost effective matching my budget. Am assured my wii sleep will be the best thing of my life….🎉
FM
Frank and Kim Maddalena
5 days ago
5.0
We purchased an upright freezer at The Brick in Brantford. Aryan assisted us with our purchase he gave us all the information we needed to make the right chose for us.. showed us the comparable options explained all the benefits of the extended warranty. He never made us feel rushed when deciding on our purchase. We will definitely return to the Brick for our future household purchases with Aryan and would definitely recommend him and the Brick
AW
AJW - Adorable Chick- Wray
May 12, 2026
5.0
It was nice to see Justin Lowe working at The Brick. I have know him from my past when I use to shop at the Jean Machine store in the Lynden Park Mall. He was the best! He made my experience so much better.
When I saw that Justin was working at The Brick. I said to my spouse, now I know someone that will us out. We will be buying our bed here.
Thank you again, Justin!!
We look forward to do business with you again.
EJ
Erin Juteram
May 4, 2026
5.0
I had an absolutely fantastic experience at The Brick in Brantford, all thanks to Alicia Hassan.
From the moment we started working together, Alicia was incredibly personable, funny, and easy to talk to. She made what could have been an overwhelming process feel simple and even enjoyable. What really stood out was her honesty—she didn’t try to upsell or push anything unnecessary, and I genuinely felt like she had my best interests in mind.
Alicia took the time to clearly explain everything, from the purchasing process to warranties, in a way that actually made sense. I never felt confused or pressured at any point, which I really appreciated.
The most impressive part? I gave her a budget—and she delivered everything I needed AND more, without going a dollar over. That level of attention and care is rare.
If you’re shopping at The Brick in Brantford, do yourself a favour and ask for Alicia!
AA
Ahmad
May 2, 2026
5.0
I recently purchased a bedroom set from The Brick and had a great experience. The quality is very good, and the price was reasonable compared to other options.
I would especially like to thank Shaheera — she was amazing! She was very helpful, patient, and guided us in choosing the right pieces based on our style and budget. She also helped us get a great deal.
Overall, the customer service was excellent, and the whole experience was smooth and comfortable. I highly recommend shopping here, especially if you get assistance from someone like Shaheera
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on The Brick's website for full details.
Does The Brick offer a price guarantee if I find a lower price?
Yes, if you find the same brand and model at a lower price within 30 days of purchase, The Brick will refund the difference. Some conditions apply; see the Price Guarantee page for details.
Can I cancel my order and receive a refund?
Orders can be canceled at any Brick location prior to delivery or pickup. Refunds go to the original payment method; deposits on special orders are non-refundable.
What types of payment does The Brick accept?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa.
What are The Brick store hours in Brantford?
Monday to Friday: 10 AM to 9 PM; Saturday: 10 AM to 7 PM; Sunday: 11 AM to 6 PM. Extended hours apply on certain holidays.
What delivery and pickup services does The Brick provide?
The Brick offers curbside pickup, standard delivery, and no-contact delivery options to most areas.
Which brands can I find at The Brick?
The Brick carries brands like Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, JBL, and many more in furniture, appliances, and electronics.
Are there any nearby stores where I can shop along with The Brick?
Yes, nearby stores include HomeSense for home goods, Party City for party supplies, and Dollarama for discount items, making your shopping trip comprehensive and convenient.
Where can I find nearby dining options when visiting The Brick?
Nearby dining includes Bento Sushi for sushi, Mr. Sub and Stan's Fries for quick sandwiches and fries, plus Tim Hortons and Wendy’s for casual meals and coffee.
Are there any nearby personal care or professional service providers near The Brick?
Yes, Sasu Hair Design and Where Styling Dreams Come True offer beauty and barber services, while Simply Bookkeeping and Silver 6 Media provide professional business services close by.
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