Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Amazing experience from start to finish! Karanveer provided awesome customer service and really helped us pick out the perfect couch and colour for our needs. He was patient, knowledgeable, and made the whole process easy and stress-free. We’re extremely happy with how everything turned out and would definitely recommend them to anyone looking for quality furniture and great service!
AK
Azam Khan
3 days ago
5.0
Ramneek Kaur fantastic customer care service. I just came for browsing but she's worked hard then a sales person to sold a sofa sets to me . She has a great knowledge of products you selling in the store and she understood customer requirements well well.
Great job Ms. Kaur keep it up...
Thank you
SK
Sunil Kumar
May 9, 2026
1.0
I purchased a dining table on March 28 and, since then, I have received absolutely no updates regarding my order. I was initially told the table would be delivered in April, but it still has not arrived. After contacting customer service multiple times, I was disappointed to find that no one could provide any information or even a status update on my purchase.
To make matters worse, I had a $499.99 warranty credit from a previous purchase which had to be used prior to March 29 and I specifically instructed the staff at The Brick to apply it toward my dining table order. Despite this, customer service informed me that the credit was never applied, and my account still shows an outstanding balance of $499.99
The lack of communication, accountability, and professionalism from both the store staff and customer service has been extremely frustrating. No one seems to know what is going on, and getting answers has been nearly impossible. Based on my experience, I would not recommend shopping at The Brick.
AA
Awtransportinc
May 7, 2026
1.0
Very bad experience i had today .The delivery guys went in to bedroom on my clean rugs with shoes not even have shoes covers .i asked them dont yoh have they said no. What kind of service you giving people. Dirty shoes they were walking inside the rooms and rugs. I paid 150 dollers to wash those rugs and i have to wash my rugs again and .it is raining today and they brought muddy dirty shoes inside. Very very bad experience and i ll write this review on google too
KM
Know More
Apr 28, 2026
1.0
I’m extremely disappointed with my experience at The Brick. I purchased a sofa for $2400 and its covered in lint within 6 months and looks worn out far too quickly for something that’s supposed to last years.
Their customer service is just unresponsive and unhelpful, offering no real solution or accountability.
I expected better quality and support for the price I paid. Definitely not recommending this to anyone looking for reliable furniture.
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies depending on the item purchased. For complete details, visit the Satisfaction Guarantee page on The Brick's website.
Can I cancel my order and get a refund?
You can cancel your order at any Brick location before product delivery or pickup, with refunds issued to the original payment method. Deposits on special order items are non-refundable.
What delivery and pickup services does The Brick provide?
The Brick offers curbside pickup, delivery, and no-contact delivery services to most areas. Third-party couriers or Canada Post may be used for some locations.
What are the store hours for The Brick in Brampton?
Open Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 19:00, and Sunday 11:00 to 18:00. Holiday hours may vary, such as on November 11th when they're open 10:00 to 21:00.
Does The Brick offer installation and assembly services?
Yes, The Brick provides licensed installation and assembly services for appliances, electronics, and furniture at competitive prices.
What payment options are accepted at The Brick?
The Brick accepts American Express, cash, financing, Mastercard, and Visa payments.
Which brands does The Brick carry?
Brands include Samsung, LG, KitchenAid, Whirlpool, Bosch, Maytag, GE, Dyson, Sony, Sealy, Serta, and many more across furniture, appliances, and electronics.
Are there other furniture stores near The Brick in Brampton?
Yes, nearby furniture stores include Clarkson Hall Carpet & Flooring, GRV Clearance Center, Keytown Furnishings, Danny's Home Decor, GRV Furniture and Mattress, Royal Furniture And Mattress, and Shop Furniture Ca. You can explore these for additional options when shopping locally.
What dining options are near The Brick that customers can visit?
Nearby restaurants include Vietnamese & Thai Cuisine, Kingsley Chinese Restaurant, Pho Saigon House, and Guyana ROTI SHOP, offering a range of Asian and Caribbean cuisines to enjoy before or after your visit to The Brick.
Are there convenient transportation or rental options near The Brick?
Yes, Budget Car Rental and Budget Rent A Car agencies are nearby, offering vehicle rentals for customers needing transportation or moving services related to their purchases.
Brand Certified Facts from The Brick
This information is certified by The Brick and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: