Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
NEVER will I buy anything at The Brick (this one was in Belleville ON) again…I couldn’t care less if it’s ’Canadian’.
$300 prepaid unused warranty for bedroom set came due to use in their store. ONLY for furniture - no appliances or electronics. Ok fine…so found 2 lamps. Bring to back counter to pay with credit. ‘I’m sorry you have to buy something for $400 to use your $300 credit’. Are you freakin serious??? 🧐 I have to
SPEND ANOTHER $100 TO USE MY PREPAID CREDIT?? After a few choice words I had to leave…never again
JM
Jodie Mercer
3 days ago
5.0
I was just in today to purchase a new mattress with my partner. We were helped by a lovely sales associate named Ivy.
We left with exactly what we wanted, which was great. However, the experience was worth more than the final outcome. Ivy was so kind and helpful- she explained everything to us and showed us the best options within our budget.
She was not pushy at all and made a very daunting task for me so simple and quick.
It was also so nice to be able to chill in comfy chairs on the sales floor while she set up everything via a tablet.
Ivy went above and beyond and after having a tough week personally, I left with a hug and a huge smile on my face.
Very much looking forward to our new bed and couldn't be more appreciative of Ivy and her sweet nature and disposition.
Thank you so much!
JL
Jonah Lees
5 days ago
5.0
BEST SALES REP EVER! Ivy guided me through purchasing a couch and it was flawless! Very smooth process where Ivy had me understanding everything and got me on the best couch that fits my family's needs! If you ever need a friendly, straight forward and caring sales rep, GO TO IVY!
MK
mychaela kelly
Aug 22, 2026
5.0
We had such a wonderful experience shopping at The Brick while furnishing our new home! We purchased multiple items, and Ivy went above and beyond to make the entire process easy and enjoyable.
She spent hours with us helping us pick out the right pieces, answering all of our questions, and making sure everything worked well together. She was incredibly patient, knowledgeable, and genuinely helpful throughout the entire process. She also gave us so many little tips and tricks that we never would have thought of ourselves and took the time to help us find the best possible prices and deals.
At no point did we feel rushed or pressured into buying anything. Ivy really listened to what we were looking for and made what could have been an overwhelming experience of furnishing a new home feel exciting and stress-free.
We are so appreciative of all the time and effort she put into helping us. If you’re shopping at The Brick, we absolutely recommend asking for Ivy. She made a huge difference in our experience, and we couldn’t be happier with the service we received. Thank you so much, Ivy!
HS
Haileigh Simpson
Aug 11, 2026
1.0
Would give zero stars if possible. We purchased two tv’s last week and they were both delivered today. Took the larger one out of the box to find the top corner of the screen cracked. We called immediately and were told to email pictures of the damage. We were then told there was nothing they could do because Samsung confirmed the tv was fine when placed in the box. We were offered employee pricing on a new tv but then she said there was no mark ups on TVs so really no discount would be applied. When we pushed back she pivoted and said Samsung no longer makes this specific tv so they can’t accept a return to replace it. Absolutely shocked with the lack of customer service.
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Visit the Satisfaction Guarantee page on The Brick's website for complete details.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model advertised at a lower price within 30 days of purchase, The Brick will refund the difference under certain conditions. See the Price Guarantee page on their website.
Can I cancel my order and get a refund?
Orders can be canceled and refunded before delivery or pickup by visiting any Brick location. Refunds are processed to the original payment method, with deposits on special orders being non-refundable.
How can I add an extended warranty to my product?
Extended warranties can be added during the in-store or online purchase process or up to 30 days after receiving your product by visiting a Brick store.
What delivery services does The Brick provide?
The Brick offers Premium Delivery in most areas, and for other regions uses third-party couriers or Canada Post. Delivery is not available to the United States.
What are The Brick's store hours in Belleville?
The store is open Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 19:00, and Sunday 11:00 to 18:00. Holiday hours may vary.
What payment methods are accepted at The Brick?
The Brick accepts American Express, Cash, Financing, MasterCard, and Visa payment options.
What services does The Brick offer besides sales?
They provide delivery, product removal and recycling, warranties, installation, assembly, service, and repair services.
How can I get to The Brick if I'm visiting Best Buy Canada in Belleville?
Best Buy Canada is near The Brick. If you're visiting Best Buy, you can easily stop by The Brick on Bell Blvd for furniture, mattresses, and appliances.
Are there entertainment options near The Brick in Belleville?
Yes, nearby cinemas include Cineplex, Galaxy Cinemas Belleville, Belleville Galaxy Theatre, and Famous Players 8, making it convenient to catch a movie before or after shopping at The Brick.
Is there a good place to eat around The Brick in Belleville?
Nearby restaurants such as Lone Star Texas Grill, Fat Bastard Burrito, and Boston Pizza offer dining options for customers visiting The Brick.
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