The Brick

Reviews

• JF

  James Foster

  3 days ago
  1.0
  A friend paid over $2000 for a couch, etc... then paid for a delivery charge. When the delivery driver's showed up they did not remove there shoes when entering her house, keep in mind there are white carpets. A huge company such as The Brick (LFL Group) with a revenue of over $2 billion in 2025 can't afford to have something to cover there shoes or atleast have a policy to take off there shoes, is very disappointing to say the least. Will never be supporting a company with little respect to there customers who without them would be nothing.
• DE

  Dianne Ellis

  May 13, 2026
  5.0
  The two lads that delivered our couch in a box were two extremely strong guys! The couch weighed a ton! And they were very polite and considerate of our home and door. No issues at all.
• DZ

  Diana Zelinski

  May 9, 2026
  5.0
  Great experience! Sales person wasn't pushy, was knowledgeable, and checkout was so fast. The delivery process was fantastic! We received text and email email messages with the date of delivery and estimated delivery time. Will be a repeat customer.
• CW

  Chris Wainwright

  May 2, 2026
  4.0
  We had bought our last bed from the Brick, and had it 20 years. It was time for a new one, went back the Brick and bought a Springwall. Unfortunately it didn't last as long and had to use the warranty after 4 year's, mattress had a sunken spot which was covered. When I first contacted them about it, they said they wouldn't cover it due to no center support leg. Which shouldn't be a problem, with a solid metal bed frame with center support beam. So I sent back a dispute about that, and they sent it through to the company and they accepted the claim. Since the bed had well taken care of, with cover they recommended always used, and wasn't abused. It had about a 3 inch dip spot that was causing back issue's since I'm a stomach sleeper. Sales people were helpful, even told us to come back a week later for a half price sale they were having. Warranty only covered up to a certain amount and had to pay the remaining, which saved us. We got a even better mattress than the one we originally purchased, still went with Springwall. Note the sales rep forgot to give us a bag, as we needed to bag up the old mattress for pickup when they delivered the new one. Delivery guys were great, and we able to use the new bed bag. So if buying a bed make sure you get a bag, if they are taking your old one. Also make sure they drop off the right one, as the guy's almost dropped off the wrong one. Luckily we caught it, and had no issues. Thank you for providing us with a great service.
• KM

  Krystal Maguire

  Apr 17, 2026
  1.0
  Are zero stars not a thing? We have spent THOUSANDS of dollars at the brick over the past 10 years. The quality of the furniture has never been good but we always went back due to convenience. After our experience I think the extra 20 minutes to Leon’s in Trenton is the way to go. Most recently replacing our couches with the same couches we got from then 8 or so years ago. After getting the couches the console doesn’t sit correctly it covers the cup holders which whatever we didn’t mention. But then we started noticing like a top coat or something flaking in spots it started slowly then after more use it took over the ENTIRE couch and love seat. We were witching manufacturers warranty but also purchased the extended warranty on top of that. Unfortunately it sucks to suck in our case little did we know the brick doesn’t standby their products and is offering us a measly $1600 IN STORE CREDIT on furniture only. That will not replace our $2500 set so essentially they want us to spend more money on their garbage instead of replacing the couch. Sounds like a scam to me, also only have 90 days to use said credit and I’m SURE there are more rules to it as it seems to be with their warranties they lied about. I’ll also attach pictures of my 2 year olds bedroom set we purchased before her arrival. It’s peeing (shocking, I know). Did I try or complain to them about that product when it happened? Nope. But replacing our old couches was very important to us our old couches were wore but we had an old dog that loved to sleep on them but eventually he passed and it was time to replace them with a clean set so the living room looks presentable again but unfortunately within 4mths of getting them this slowly started to happen and they literally look like trash our house is all windows floor to ceiling so lots of natural light really makes it stand out. I could go on about our $4000 bedroom set that bubbles after a few months that we also purchased extended warranty on and it also did nothing. Long story long, avoid at all cost unless you enjoy throwing money away. Also no point in adding the extra warranty when the manufacturers doesn’t even cover it not to mention took them over 2 months me having to go into the store 3 times, call several and send a couple emails to get an answer, top notch customer service. 🤣

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