Brand Certified
The Brick
4.6(4288 reviews)
Certified by The Brick • May 17, 2026
Business Details
52 Caplan Ave, Barrie, ON
L4N 9J2, Canada
Certified by The Brick • May 17, 2026
(705) 721-4106
Certified by The Brick • May 17, 2026
http://www.thebrick.com
Certified by The Brick • May 17, 2026
About
Certified by The Brick • May 17, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • May 17, 2026
Hours
Certified by The Brick • May 17, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
5/18/202610:00 AM - 9:00 PM
Reviews
4.6
4,288 reviews
5 stars
3,654
4 stars
189
3 stars
87
2 stars55
1 star
303
- CBChristine-Marie BellMay 13, 20265.0Amazing customer service. Easy and reliable warranty process. I bought a mattress in 2022 that was considered higher-end then. In 2023 had it replaced for a seam tear without issue. Noticed same tear on the replacement last week and completed their warranty process again. Easy submission, approval in a few days, went to store to redeem and discovered my bed I love is discontinued. Mike Patel is a fantastic rep. Helped me with my exchange and to find a mattress I felt was equivalent, not the manufacturers subpar suggestion, no pushy upsells, friendly and efficient. He was transparent with the price difference and made sure I was happy with the trade. Speedy delivery expected in 2 days.
- JDJulie DelgadoMay 11, 20265.0Mike Patel is the best person in the brick!! Ask for him. I came with my sister one hour before closing and he gave us every but of service you could ever imagine! Answered all our questions gave us all his time. We were not rushed once even though we tried literally every bed and although the store closed he helped us right to the end in smiles and laughter it was so appreciated we recommend everyone come see Mike!!!
- LNLISA NASSY-HARRISONMay 11, 20265.0On May 11, Harry P helped me and my mom look for a good bed from the frame to the mattress, from the headboard to the sheets. He watched as my mom tried mattresses and was very patient since my mom was using a walker as was I. I even got myself a pillow that I really needed. The staff were very patient when my mom's credit card didn't work and knew that her bank was nearby to fix.
- NJn mazhab jafariMay 11, 20261.0Very disappointed with The Brick. We spent thousands of dollars here almost three years ago on sofas, a dining table, and other furniture. The salesperson convinced us to buy the extended warranty by clearly telling us that if we never used it, the full amount would be refunded after 3 years. Because of that promise, we paid almost $1,000 extra for warranties. Now when we went back to claim the refund, they suddenly told us we are not eligible because 90 days have passed since the 3-year period ended. This important condition was never properly explained at the time of purchase. If it had been made clear, we would have claimed it on time. This feels extremely misleading and dishonest. They are very nice when selling you products, but when it comes time to honor what was promised, they hide behind fine print and technical excuses. After spending so much money here, this is unacceptable customer service. I will never shop here again and would not recommend this store to anyone.
- CMChristian MarchandMay 5, 20265.0Went to The Brick to furnish my new place. During this process i was help out by Imad. The customer service he provided was fantastic. He did not rush me and helped me through the whole process. During this process he tried to find every deal he could give me and more. I could have not asked for a better sales representative! The shipping to my house was easy with the help of Ekta at the service desk. Great experience overall!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies depending on the item purchased. For full details, visit the Satisfaction Guarantee page on The Brick's website.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model at a lower advertised price within 30 days of purchase, The Brick will refund the difference, with some conditions. Check their Price Guarantee page for details.
Can I cancel my order and get a refund?
Yes, orders can be cancelled and refunded prior to product delivery or pickup. Refunds are typically issued to the original payment method; deposits on special orders are non-refundable.
What are The Brick Barrie store's hours of operation?
The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM. Holiday hours may vary.
What delivery and pickup options does The Brick offer?
The Brick offers curbside pickup, delivery, and no-contact delivery services for customer convenience.
What brands does The Brick carry?
They carry a wide range of brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, and many more across furniture, appliances, and electronics.
What services does The Brick provide besides selling products?
Services include delivery, product removal and recycling, warranties and protection plans, installation, assembly, service, and repair.
Are there furniture stores near The Brick to compare styles or prices?
Nearby furniture stores include Bad Boy Furniture - Barrie and Herchi Furniture, useful for customers wanting to explore more options in furniture and home staging.
What nearby storage facilities are close to The Brick for customers needing storage or moving services?
Nearby storage options include Mapleview Self Storage, U-Haul Neighborhood Dealer, and Access Storage, which also provide moving services helpful when purchasing new furniture or appliances.
Are there any nearby places to eat or grab a drink after shopping at The Brick Barrie?
Customers can visit South St. Burger for dining and LCBO or Liquor Control Board of Ontario for beverages, all located conveniently close to The Brick store.
Brand Certified Facts from The Brick
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Certified May 17, 2026Yext Knowledge Graph
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