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The Brick

4.6
(672 reviews)

Business Details

40 Kingston Road East, Ajax, ON
L1Z 1G1, Canada
(289) 255-1006
http://www.thebrick.com

About

Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet. We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

The Brick
40 Kingston Road East, Ajax, ON
L1Z 1G1, Canada

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
10/12/202610:00 AM - 9:00 PM
11/11/202610:00 AM - 9:00 PM
11/27/202610:00 AM - 9:00 PM
12/24/202610:00 AM - 9:00 PM
12/25/202610:00 AM - 9:00 PM
12/27/202611:00 AM - 6:00 PM
12/31/202610:00 AM - 9:00 PM
1/1/202710:00 AM - 9:00 PM
1/2/202710:00 AM - 7:00 PM

Reviews

4.6
672 reviews
5 stars
573
4 stars
38
3 stars
7
2 stars
5
1 star
49
  • NP
    nancy palmer
    2 days ago
    5.0
    Excellent both with purchase and thedelivery.it was great to be able to track the timing and it was accurate. The delivery men,very polite and assembled my chairs and took away all the plastic....
  • AJ
    Audrey James
    Oct 8, 2026
    1.0
    Lousy customer service , we're still awaiting a reply to the defective fridge that we got from the Brick - Markham on Sep 27 2026
  • GP
    Gillian Palmer
    Sep 19, 2026
    5.0
    I had a great experience with the staff at The Brick in Ajax. I purchased a mattress that I initially thought was right for me, but unfortunately, it wasn’t the right fit. The staff were incredibly helpful, understanding, and accommodating throughout the exchange process. They worked with me to find a better option and made sure the new mattress could be delivered as quickly as possible. I really appreciated their excellent customer service and willingness to go the extra mile to make sure I was happy with my purchase. Thank you to the entire Ajax team for making what could have been a frustrating situation such a positive experience. I would definitely recommend this store! Gillian
  • MH
    Marc H
    Sep 16, 2026
    5.0
    Just wanted to come on here to show love to the sales associate that works here named Sarah. I recently came in to make a purchase for some couches, it was smooth and effortless thanks to her. She was the only employee working when my girlfriend and I came into the store. Rather than confront us with aggressive sales tactics she kindly allowed us to sit and experience the potential couches we liked while she helped other customers. She offered help to us if necessary but in no way did she rush us or make us feel any “buy something or leave” energy. Once we had made our choices and spoke to her about purchasing, she informed us of a sale coming in the next few days, and that it would be cheaper for us to wait on pulling the trigger. The following day she gave me a call to explain the full price breakdown for what we liked, and I truly feel she did her best to give us the best price instead of gouging us. Overall it was a smooth and easy experience, thank you again Sarah!
  • AM
    Ankit Malhotra
    Sep 14, 2026
    1.0
    I was forced to go with brick by my builder for my homes appliance. I understand how these things work so happily went for upgrades all across the board. The experience went down hill right after my initial meeting with them at the store. I paid for my order in late june for a delivery that was supposed to happen on july 27th. While i totally understand that delays happen and its out of control of the brick. But i havent experienced customer service as bad as i have experienced at the brick. Their folks dont return your call after telling you they will call back, there is no response to emails. The just dont bother replying to your text, no response what so ever. Thats regardless of you being formal and eaiting indefinitely for a response. I was delivered a broken gas range almost 1 and a half months after originally date, and i have not been responded to about ehat to do about next steps after informing them 3 weeks ago. Know, You just wait in a limbo if you have placed an order with the brick. Very unprofessional, and literally a circus.

Frequently Asked Questions About The Brick

What is your return policy?

Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.

I found a lower price on an item I purchased last week. Do you have a price guarantee?

Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.

Brand Certified Facts from The Brick

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Certified October 11, 2026Yext Knowledge Graph
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