World Market

Reviews

• NC

  Nancy C.

  5 days ago
  5.0
  Cost Plus World Market, Oakland. One of my favorite places to shopping has always been Cost Plus World Market, located in the heart of Jack London Square, Oakland. This place always surprises me with new stuff they have in store! Whether I’m looking for furnitures, snacks or new teas from around the world to try, this is the place to be! I was very surprised to find Hello Kitty and Friends, Sanrio, and Gudetama here!! I’m super excited to add this to my list! One of my favorite things to find here are Bon- Bon candies, it reminds me of high school days where they did fundraisers every year! Super nostalgic! 🥹✨ This location has been here since the late 1990s. This is one of my go-to places where I grab snacks for the movies around the corner. This place is a hidden gem!! 💎 Definitely will come back again!! 💕
• TM

  Tina McConnell

  Feb 16, 2026
  1.0
  Just received horrible customer service. I came in because the website wouldn’t let me complete a transaction. The cashier says that happens all the time. I waited in line and input my customer information which didn’t allow me to use the discount code. The terminal rang me in blind so I asked if my discount went through and she said yes. When I received my receipt and could see the actual charges—surprise—I didn’t get the discount. Had to wait in line again to have it fixed and the cashier said it was on me!?! And would I mind waiting so she could help the customers behind me. If you shop here look out to be scammed and disrespected. Not worth the grief.
• SK

  Sea Kelp

  Jan 21, 2026
  5.0
  Great selection furniture household goods friendly service team.
• CS

  Charles Strauss

  Jan 14, 2026
  5.0
  I love world market more than anything else in the world
• AF

  Anastasia Franco

  Dec 27, 2025
  1.0
  I placed a store pickup order with Cost Plus World Market after receiving repeated email and SMS promotions advertising 10% off for store pickup. The messaging strongly implied same-day or near-immediate pickup. Based on that, I placed and paid for my order. The order was confirmed and charged, but I never received a “ready for pickup” notice. Around 4:30 PM, I called the Oakland store. After finally reaching someone, they looked for the order, could not find it, and told me they would fulfill it and to wait for the email. At 6 PM, I contacted customer support with my order number. Shortly before the store closed, I received a response from customer service stating that store pickup can take up to 72 hours. That is absolutely not what was advertised. If I had been told upfront that pickup could take three days, I would never have placed the order. Advertising store pickup without clearly disclosing a 72-hour delay is misleading at best and deceptive at worst. I have also repeatedly asked to be removed from their email list, which has not been respected. At this point, I just hope getting a refund is straightforward. I was charged under false pretenses, and the experience has completely eroded my trust in this company.

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