KeyMe Locksmiths

Reviews

• LP

  Linda Palmer

  4 days ago
  5.0
  If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
• DS

  Doris Simon

  Jan 14, 2026
  2.0
  Convenient but way to expensive. It should not cost to rekey 2 normal house keys for over $22.00
• OC

  O C

  Dec 31, 2025
  1.0
  My experience with KeyMe was an absolute nightmare. I contacted the company because the deadbolt to my apartment was stuck. KeyMe sent a subcontractor who jammed a drill into the middle of my old lock before I could say anything despite the cover of my standard KwikSet lock being removable (per a locksmith I talked with later), left metal shavings all over my floor without cleaning them (a safety hazard), tore out the strike plate without replacing it, and charged me $750 which is well over what even a properly done replacement of a jammed bolt would cost. He did not provide a license or itemized receipt. I panicked and paid in the moment because he physically cornered me even though I knew it was wrong. I am seriously considering filing a police report. If you are looking for an honest, reasonable, licensed locksmith in the Oakland area, The Two Wheeled Locksmith was kind enough to explain to me what should have happened based on the pictures I had sent him of the original lock and confirmed that it was a scam. I regret not contacting him first. Always ask to see a locksmith’s license! Update: I went through KeyMe’s complaint process and learned that they work with third party dispatchers who send subcontractors, creating multiple degrees of removal between them and whoever they send out. They do not verify that the subcontractors are licensed or even keep track of who they are. For the refund process, they expect you to work with the third party who dispatched the subcontractor. Because of this, if you got a scammer “locksmith,” it is very difficult to get the money back. I was able to get the refund directly from KeyMe after over a week of back and forth (had to reference state law), but should not have had to deal with any of this.
• GS

  Gaius Stern

  Oct 7, 2025
  1.0
  Two of the keys do not work at all. What do I do to get a refund?
• CE

  Cynthia E

  Mar 8, 2024
  2.0
  Inside 7/11. The key created by the machine did not work. Some keys must be mailed to you. You can't get all keys in the moment.

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