Extra Space Storage

4.8
1001 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 6401 San Leandro St in Oakland, CA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, alarmed units, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, elevator access, wide drive isles, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
6401 San Leandro St, Oakland, CA
94621, United States

Hours

Reviews

4.8
1,001 reviews
5 stars
924
4 stars
45
3 stars
7
2 stars
5
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Alicia and Juan.

Security Concerns

Several reviews highlighted serious security issues, including break-ins and inadequate measures to protect stored items.

Cleanliness and Accessibility

Customers noted that the facility is clean and well-maintained, with easy access to storage units.

Pricing Issues

Some customers expressed dissatisfaction with unexpected price increases and perceived bait-and-switch tactics regarding rental rates.
  • DP
    dominieck ponds
    Dec 19, 2025
    5.0
    It was a great easy experience getting this unit. Just wanna think Rob again appreciate him going above and beyond, also, thanks to Juan for showing me the unit!!!
  • LL
    Lazaro
    Oct 19, 2025
    5.0
    Juan was great to work with. He really knows his job and takes the time to explain everything clearly. Super friendly and professional. Overall, he’s a great representative of the company and a genuinely great person. Highly recommend asking for Juan if you're looking for excellent service!
  • NN
    Nino
    Oct 16, 2025
    5.0
    April was so helpful and explained everything to us when arranging our unit. She took her time. It was clear she likes her job and knows what she is doing !
  • IS
    Isis Soto
    Oct 14, 2025
    5.0
    I highly appreciate Juan Soto’s great customer service.
  • TL
    Teaira Lazenby
    Sep 20, 2025
    5.0
    Good customer service nice and polite and helpful I was sold a unit online that still had stuff in it but the employees took care of it

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.