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Extra Space Storage
Brand Certified

Extra Space Storage

4.4
(394 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2615 E 12th St in Oakland, CA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, ADA compliant, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, electricity available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2615 E 12th St, Oakland, CA
94601, United States

Hours

Reviews

4.4
394 reviews
5 stars
292
4 stars
38
3 stars
20
2 stars
12
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Chelsea, Dani, and Alicia.

Security Concerns

Numerous reviews highlighted serious security issues, including break-ins and a lack of adequate protection for stored items, leading to customer dissatisfaction.

Price Increases

Several customers expressed frustration over sudden and significant rent increases, feeling misled about pricing.

Facility Condition

Feedback indicated mixed feelings about the cleanliness and safety of the facility, with some customers noting cleanliness while others reported issues with maintenance and security.
  • YY
    YANG
    3 days ago
    5.0
    Excellent, seamless experience, highly recommended. Thank you!
  • KS
    Kar Ser
    4 days ago
    5.0
    Danny - The manager at 2615 East12street location has been very friendly and helpfull, whenever i have questions or concerns Danny and the staff have been courteous and professional. I've been renting units at this location for several years and i've been very happy with them. K.
  • TH
    Troy Hoppner
    5 days ago
    5.0
    Love storing here - they fix issues quick, communicate efficiently, and are always friendly to me. Good mix of professional and personable. Would recommend!
  • PG
    Paola Gomez
    Jan 29, 2026
    5.0
    Dani is great and a very satisfying customer service
  • MD
    Moira Donegan
    Jan 14, 2026
    5.0
    The woman who works at this place—Chelsea?—is clearly one of those ultra-competent women on whose backs the whole world runs. I would trust her with my life. I’d give her power of attorney. I’d follow her into battle.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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