Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Norwalk, CA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,906 reviews
5 stars
1,188
4 stars
393
3 stars
140
2 stars
47
1 star
138
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of staff, there were numerous complaints about unprofessional behavior and lack of assistance when needed.
Product Quality
Several customers reported receiving damaged or used items, leading to dissatisfaction with the store's quality control.
Store Organization
Customers appreciated the store's cleanliness and organization, making it easier to find items, although some noted issues with product availability.
Delivery Issues
There were significant complaints regarding delivery delays and poor communication about orders, leading to frustration among customers.
- EDElvis DelgadoDec 31, 20252.0Hate the fact. That you buy something and they have walked it up to the register. And you stuck with the slowest walker there.
- MFMarco FloresDec 22, 20255.0It is so great when you encounter great service specially from a young person (Yefin) has excellent people's skills it is exactly what's needed it in customer service.
- MTMaribel TiradoDec 13, 20255.0What a service! Easy to find someone to help you out with the items you're looking for. When I asked someone, Veronica, for help she even gave me the name of the person who would assist me, Juan. Thank you Juan, you are incredible! Arney in Returns was so patient when I applied for my Lowe's credit card and I was applying seconds. 12/12/25 about 8:20pm
- JCJJ CSCDec 3, 20251.0On November 24, 2025, I purchased a toilet seat that I later discovered had been used and placed back on display. I was unaware of this at the time of purchase. When I asked the cashier if I could open the box to inspect it, I noticed it was scratched and appeared to be the last one on the shelf. She offered a discount, but upon closer inspection I realized the seat had urine stains, which I touched with my bare hands. I was extremely upset and told her I would instead purchase a different one. When I got home, I discovered that the “new” toilet seat I purchased was missing parts. I returned to the store to exchange it, and while looking for the missing part myself, since no one was available to assist me, I noticed the used toilet seat had been placed back on the shelf, even though I had informed the manager that it was unsanitary and should not be resold. During the return, the manager was dismissive and told me to come back the following day because the store was about to close. I explained that I was already frustrated by the earlier incident and did not intend to make another trip. She processed the refund but did so with an attitude, handed me the paperwork, and told me to find a pen to sign it. This experience was extremely disappointing, unsanitary, and unprofessional.
- RRRuffinoMikeNov 18, 20251.0Hate that employees standing around don't know the store layout. Standing around but can't work a register i don't work there, but I have to do someone's job.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Norwalk, CA?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Norwalk?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 7:00 AM to 8:00 PM. Holiday hours vary; for example, it's closed on November 27, 2025, and December 25, 2025.
Does Lowe's Home Improvement in Norwalk offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How do I check the status of my Lowe's order?
You can check your order status online by logging into your MyLowe's account or entering your order number. Email updates will notify you of any status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting the process in your Order History. In-store returns require proof of purchase at the customer service desk.
Are professional installation services available at Lowe's Norwalk?
Yes, Lowe's offers installation services for appliances, flooring, windows, doors, blinds, cabinets, and many other home improvement needs.
Which nearby places can I visit along with Lowe's Home Improvement in Norwalk?
Nearby places include Blue Rhino Propane Exchange for propane needs, minuteKEY for key and locksmith services, and Ramona Park for outdoor activities and recreation.
How can nearby minuteKEY services complement my visit to Lowe's?
If you need key duplication or locksmith services while shopping at Lowe's, nearby minuteKEY provides convenient key and lock solutions nearby your visit in Norwalk.
Is there a park near Lowe's where I can relax after shopping?
Yes, Ramona Park is a nearby park where you can enjoy outdoor recreation and relax after your visit to Lowe's.