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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Northridge, CA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,538 reviews
5 stars
1,398
4 stars
543
3 stars
214
2 stars
74
1 star
309
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including unhelpful and rude employees, long wait times for assistance, and unresolved issues with orders.
Employee Knowledge
Many customers expressed frustration with the lack of product knowledge among staff, leading to inadequate assistance when seeking help.
Delivery Issues
Several customers reported significant problems with delivery, including missed deliveries and lack of communication regarding order status.
Store Cleanliness
Some reviews noted that the store was clean and well-organized, contributing positively to the shopping experience.
Mixed Experiences
While some customers praised specific employees for their helpfulness, overall experiences varied widely, with many expressing dissatisfaction.
- ZOzaven oganesyanDec 21, 20251.0Lowe’s Northridge is the worst. We ordered an appliance online. First time they told us that the driver was stuck in traffic, 2nd time they said the item was damaged, still no delivery, 3 time the item still didn’t get delivered, they told us that they would have to roll back the cameras to see which truck the item went on, after a month still no delivery. Adrianna and Marcela were the supposed managers. I had no choice but to cancel the order, and they still have not canceled my order. I went to Burbank Lowe’s orders and my item was delivered the next day. Northridge is a mess no one cares.
- TYTrent YoungbloodDec 19, 20251.0Online orders take long to walk my order to curbside. this was at 4:10pm today. so i went inside phone ringing and saw the girl hang up the phone. I just canceled my order. Lowes you Need new employees
- G4Groggman 420Dec 17, 20255.0Great store, everyone is very helpful, unlike home depot when trying to get an employee's attention for help, they turn around ignore you and walk away without helping you!
- JSjeremy sendallDec 13, 20251.0These are the most unknowledgeable associates that I’ve ever run into at any hardware store. None of them knew anything about any of the products and we talked to multiple of them. They were not happy to be at their job. None of them were friendly and happy to greet people or happy to help talking to any of them seem to be causing them a huge inconvenience about asking about one simple thing this place is horrible. I would avoid it at all costs go to Home Depot. I will never come back here again. Ask them a simple question about a deadbolt kit made by Erwin. I gave them all the specifics not one of them had any clue what I was talking about. They didn’t even know what a hole saw was.
- MMMirta MoraDec 3, 20251.0I've been going to these Lowe's since 2008 All the time is hard to find Somebody to Help You, but I got used to Go so many times a week that I know pretty much worse. Everything. Yesterday I went to buy some Christmas light, but it took 45 minutes to find somebody to help me I asked for the manager which he came 20 minutes later and he didn't even talk to me. He gave me the most nasty attitude. I'm so disappoint. His name is Aldo. I was in the store in Northridge, Yesterday, 3:20 P.M. I left 4:15 this manager has no manners, and he doesn't even know how to treat a client. Horrible Service. In the meantime, we talked total seven employee, nobody help Everybody Repeat, the same thing. I will call somebody. Nobody show up to unlock The Christmas Light Horrible Service, Mr. Aldo
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Northridge offer?
Lowe's offers a wide range of products including appliances, paint, flooring, tools, plumbing, outdoor equipment, and more. Services include appliance installation, flooring installation, and home accessibility improvements.
What are the store hours for Lowe's Home Improvement in Northridge?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM. Holiday hours vary and the store is closed on Thanksgiving and Christmas Day.
Does Lowe's Northridge offer delivery and pickup services?
Yes, Lowe's offers both in-store pickup and delivery services to its customers.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are sent if there are status changes.
What payment methods are accepted at Lowe's Home Improvement in Northridge?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Does Lowe's Northridge have a price range or special deals?
Lowe's Home Improvement offers everyday low prices classified as a four on the price range scale, including coupons and savings available online and in-store.
What can I expect near Lowe's Northridge store for convenience or dining?
Nearby locations include Blue Rhino Propane Exchange for propane needs, Minute Key and KeyMe for locksmith services, and restaurants like Black Angus Steakhouse and Tulsi Indian Eatery for dining options.
Are there any nearby home security or professional service providers near Lowe's Northridge?
Yes, American Heritage Protection offers home security services nearby, and other professional services such as Broadvoice and Paragon Subrogation Services are also in the area.
How can I combine a visit to Lowe's with local shopping or entertainment?
Besides shopping at Lowe's, you can visit The Village at NorthRidge retirement home, or enjoy meals at The Kebab Shop and Panera Bread nearby. For fitness, Club Lagree gym is also close by.
What brands are available at Lowe's Home Improvement in Northridge?
Lowe's carries trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Bosch, Kohler, Weber, and many more for a wide range of home improvement needs.