FD
Freddy Doug
Sep 25, 2025
I’ve had an excellent experience with Sarah. She’s are always professional, helpful, and go out of their way to make sure everything runs smoothly. The property is well-maintained, clean, and secure, and I always feel like my belongings are in good hands. Communication is clear and any questions or concerns are handled quickly and with a friendly attitude. Definitely one of the best managers I’ve dealt with highly recommend!
Really bad customer service. I called and this lady names Sarah was so rude and disrespectful. She acted as if she didn’t understand me and did not want to process my payment. Once I asked her her name she switched up and tried to play nice. Very disappointed in this service.
DN
Diana Noland
Apr 14, 2021
Clean, well run facility. Manager is superb!
MN
Melissa Nichols
Nov 25, 2017
The facility is fine, although the on site employees did lock the gate on my boyfriend and the uhaul. They never even showed their face to say "hey, first day at the storage facility guy, we close at (too early) time and we have to lock the gate", they just locked him in and wouldn't let him out until I showed up and honked my horn for ten minutes straight and called 911.
Anyhow, if you're exiting the 405 or coming west down Roscoe you're cool, but if you're coming east on Roscoe, you can't turn into the driveway without risking your life trying to make an illegal lefthand turn. You gotta go waaay around from the west.
The managers are very nice, helpful and watchful. I have been using Golden State Storage for 10 years and have never had a problem. It's close access to the 405 freeway is a plus!