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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Murrieta, CA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,388 reviews
5 stars
850
4 stars
312
3 stars
83
2 stars
38
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being unresponsive or rude.
Delivery Issues
Numerous customers reported significant delays and problems with appliance deliveries and installations, leading to frustration.
Product Availability
Customers frequently noted that items were out of stock or unavailable, impacting their shopping experience.
Store Environment
The store is generally described as clean and well-organized, with a good selection of products, although some customers mentioned difficulty finding assistance.
- RCRodas Curbing1 day ago5.0Ye
- LKLucille KagehokoushaJan 6, 20265.0Website is terrible but in store experience is 5 star. Knowledgeable employees that know where things are. A useful skill in a huge warehouse.
- CGChet GDec 30, 20252.0We purchased a major appliance (refrigerator) about 14 months ago with the “Protection Plan” which seems to work well on minor issues. However what they don’t tell you about is the process. Here’s how it works 1) you file a claim 2) it takes 2-5 days to schedule a tech 2) Tech comes out, makes an evaluation but cannot do the repair until authorized, which takes another 2-5 days. 3) Once authorized they order the parts, this also can take another 2-5 days. They will not schedule a repair appointment until the parts are delivered. Once the parts are delivered they will call you to schedule an appointment to repair- this will take another 2-5 days. Long story short- it took almost 20 days for get our refrigerator repaired. We are a family of 5. This means we had no refrigerator for 20 days. That was the first time Fast forward 2 months- the unit fails again. We have to repeat the process, this time it only took 15 days. Fast forward again- the unit has failed a 3rd time and Lowe’s will not replace the unit, they have asked me to go through the process again because that IS the process. Refrigerator went out Christmas Day, today is 12/30 and despite calls to Lowe’s Corporate we still have not heard from the repair company. This is day 5 without a refrigerator. I will say the folks at Lowe’s Murrieta have been helpful and friendly but it is totally (according to them) out of their hands- it’s “Corporate policy”. Get your appliances at Costco. I can promise you this issue would have been resolved “round one”. Lowe’s promise of a “fast fix” is a blatant lie. Their solution was to buy me a “mini fridge” until the issue is resolved. That means 5 people will be living out of a mini fridge for 20 days x 3. Think about that….a family of 5 living out of a mini fridge for 60 days. Good job Lowe’s. Well done. Update- I got a response (same day actually) and they leave me a 1-800 number, but no name! Beautiful....who do I call @ 1.800 good luck??? (you can see the response from Lowes) no name just 1.800....amazing!
- AEAdam EwlesNov 25, 20255.0I always shop at Lowe's unless I need to rent something, but Lowe's seems to always have better stuff in stock
- PPPeter Gutierrez (petee)Nov 24, 20255.0Went to appliances department. Service rep very friendly and new his product.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe’s Home Improvement in Murrieta, CA offer?
Lowe’s offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hand tools, lighting, lumber, paint, patio furniture, plumbing, storage, tools, washers & dryers, and more.
What are the store hours for Lowe’s Home Improvement in Murrieta?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and on Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with some days closed or shorter hours.
Does Lowe’s Murrieta provide in-store pickup and delivery services?
Yes, Lowe’s in Murrieta offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe’s Murrieta?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will notify you if your order status changes.
What brands are available at Lowe’s Home Improvement in Murrieta?
Lowe’s carries popular brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Bosch, Kohler, Weber, and many others.
What installation services does Lowe’s in Murrieta offer?
Lowe’s offers various installation services including appliances, blinds, cabinets, carpet, countertops, decks, doors, garage doors, HVAC, lighting, flooring, roofing, fencing, and more.
What payment options are accepted at Lowe’s Home Improvement in Murrieta?
Lowe’s accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places where I can exchange propane if I shop at Lowe’s Murrieta?
Yes, the Blue Rhino Propane Exchange is nearby, where you can conveniently exchange propane tanks near Lowe’s location.
What shopping options are available near Lowe’s Murrieta besides home improvement?
Nearby is Kohl’s department store for clothing and general shopping, as well as Sephora for cosmetics and beauty supplies, offering convenient options before or after your Lowe’s visit.
Are there dining options close to Lowe’s Home Improvement in Murrieta?
Yes, nearby restaurants include Raising Cane’s Chicken Fingers, Panera Bread, The Chef’s Grille, Ronis West, and The Hungry Dragon, giving customers several choices for meals around their shopping trip.