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Self-Storage Facility
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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the regular business hours for US Storage Centers in Montclair?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays. You have 24/7 access to your storage unit gates from 6:00 AM to 9:00 PM daily.
Can I rent a storage unit at US Storage Centers online?
Yes, you can rent or reserve your storage unit online anytime at their website.
Are there any restrictions on what I can store at US Storage Centers?
Yes, prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility if you have questions about specific items.
What forms of payment does US Storage Centers accept?
They accept Mastercard, Visa, checks, cashier's checks, and money orders. Automatic payments are also available.
Do I need to sign a long-term lease to rent a unit?
No, rentals are month-to-month with no long-term obligation.
What identification is required to rent a storage unit?
A government-issued photo ID such as a driver's license, state ID, or passport is required. Additional information is needed for military customers.
Does US Storage Centers sell moving supplies and locks?
Yes, boxes, moving supplies, and locks are available for purchase at the facility.
Can I visit the facility to take a tour without renting a unit?
Yes, stop by any time during office hours and the staff will provide a complimentary tour of the facility.
What nearby places can I visit before or after storing my belongings at US Storage Centers?
Nearby you can visit Farmer Boys for a meal, Montclair Express Car Wash to clean your vehicle, or Cardenas Market for groceries and supplies.
Are there convenience stores or restaurants near US Storage Centers?
Yes, 7-Eleven convenience store and restaurants like Taquería 2 Potrillos and La Selva Night Club are close by for quick snacks or meals.
How can nearby businesses help if I need additional services while visiting US Storage Centers?
For home improvement or cleaning needs, SC Carpet Cleaners and White Knight Kingdom furniture store are nearby. For automotive assistance, I-10 Towing and Dynamic Towing services are available close by.