Extra Space Storage

4.9
286 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 115 E Lime Ave in Monrovia, CA today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, parking spaces, elevator access, security access to your floor only, retail space available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
115 E Lime Ave, Monrovia, CA
91016, United States

Hours

Reviews

4.9
286 reviews
5 stars
274
4 stars
7
3 stars
0
2 stars
1
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Jaren and Christa received numerous commendations for their exceptional customer service, with many customers expressing gratitude for their helpfulness and professionalism.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing positively to the overall customer experience.

Accessibility

Customers noted the facility's accessibility and convenience, although some mentioned issues with elevator timing and restroom access.

Staff Friendliness

Overall, the staff is frequently praised for being friendly, approachable, and willing to assist customers with their needs.
  • CT
    Christopher Thomas
    Dec 22, 2025
    5.0
    Jaren has great customer service & the facility is clean! He is the reason I’ll be coming back!
  • VV
    Vynx
    Dec 22, 2025
    5.0
    I’ve used this facility many times and it has always been both clean, and reliable. Would definitely recommend as my first choice!
  • VV
    Vanessa Villarreal
    Dec 22, 2025
    5.0
    Very clean, spacious & fast and accessible when it comes to coming in and out of my storage unit.
  • JA
    Jacob Aaron
    Dec 22, 2025
    5.0
    Goodmorning, the facility was clean, compared to previews storage facilities i had experienced over the years. The costumer service was great and professional, i think his name is Jay. He was great to talk to and informative. I was extremely impressed with my experience!
  • EP
    Edward Pollard
    Nov 28, 2025
    5.0
    Always clean and orderly. My spaces were exactly what I needed and the staff were always helpful and polite. I wish a few aspects could have been better. The elevator doors are timed to close much too quickly, considering that people with full dollies are trying to wheel them in. The security system is also timed for a very short window to enter your floor. It's awkward and inconvenient unless you do it one very specific way. Sometime after I began using the ExtraSpace facility on Lime St., all bathrooms remained locked and inaccessible before and after office hours. If the sole employee was taken away from the business office desk abd you needed the key to ANY bathroom, you had to wait. This created multiple dilemmas and severely altered my ability to comfortably access my spaces, which were not close to the restrooms or the front office. In addition, the knobby yellow strip right outside the entrance glass doors frequently served to rattle items off my dolly. There seemed to be no remedy, except put fewer items on a vehicle strong enough to carry much more. I do appreciate that ExtraSpace management ceased the playing of an AM radio station throughout the facility where anyone who visited would have to endure its playlist, announcers, and commercials. Silence was much better. Plus, I don't know if it bothered anyone else, but the clatter of the dolly wheels on the concrete floor when guiding an empty one to my door was unusually loud and echoed loudly until I reached my unit. Different (re: softer) wheels would spare tenants the painfully loud clattering of these carts on the concrete floor and the almost entirely echo-friendly metal and stone walls within the facility. I always wondered how dangerous it is to use the carts when they consistently are so uncomfortably loud. I do appreciate these surveys for the opportunity I have to explain what I would have liked to be better. Thank you for helping me when I needed it. Edward Pollard

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.