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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Modesto, CA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,145 reviews
5 stars
1,156
4 stars
534
3 stars
190
2 stars
82
1 star
183
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, many customers reported poor service, long wait times, and unprofessional behavior from staff.
Delivery Issues
Numerous complaints about delivery delays and issues with orders, including broken items and lack of communication regarding changes.
Product Availability
Customers appreciated the variety of products available, but some expressed frustration over not finding specific items and the need for better inventory management.
Store Environment
The store is generally described as clean and well-organized, but some customers noted cluttered aisles and a lack of staff assistance.
- AAAlberto ArreolaJan 6, 20265.0Easy to get there
- JVJose VargasDec 22, 20252.0The cashier was very disrespectful and extremely rude, they made it seem like we were trying to steal.
- BJBarry Gibson Jr.Dec 16, 20251.0Guess I'm headed to home depot. No customer service here. When I did get help from someone they sent me to the wrong isle. I don't have time for all that.
- FLFaith LawtonDec 8, 20251.0Spoke with lady who stated her name was shady who refused to let me speak with the manager. She stated the manager was Richard smith or swift but would not confirm then stated she could not give me of the address of the location in Modesto I was speaking to. If you’re looking to get a quick and easy delivery this is not the place to go. Ordered a washer and dryer from Lowe’s on the 29th was supposed to receive the washer and dryer days later when being delivered it was broken in the process the delivery company stated it would be delivered Thursday I called to confirm and they stated it would be delivered they then changed it to tomorrow 12/8 with no phone call or update on the the change date yet again 12/13 I called to speak with Lowe’s with the concerns of my appliances not being delivered. I canceled my order and they offered a $25 dollar gift card to Lowe’s and no other options instead of just taking $25 off the order…
- KBK A BakerOct 20, 20251.0If you're thinking of doing a flooring project with this Lowes store (Modesto, CA - Pelandale) or their installer Keller (Stockton, CA) do yourself a favor and run as fast you can to somewhere (anywhere) else! Our project was measured at a little over 2,500 sq ft almost 5 weeks ago. Turn the clock to install day (today) and some 40+ phone calls to everyone from the Lowes Online Sales department, Lowes Flooring in-store, Lowes store management, Lowes shipping/receiving, Keller Install and then add in another 25+ emails and at least that number of text messages only to find out the promised and scheduled delivery of flooring product isn't happening. $20,000 doesn't get you much more than a massive headache and disappointment with Lowe's and Keller. Moving van arrives in 4 days and my floors are barren concrete with ripped up carpet and no plan from Lowes other than "we're working on it". I'll update you on the disappointing saga but wanted to share my dismal experience to date. What a clown show and failure of job and customer service all the way from first contact to upper mananagment. Shame on you Lowes for the poor excuse of a business! UPDATE 1: Rented a flatbed trailer and after several calls went and picked up the 150+ boxes of flooring and lugged them to the worksight! I feel exhausted and more frustrated than when I posted the initial review hours ago. At least the install crew (very good by the way) have product and are able to try and get the job done. I asked to see the Store Manager at the Lowes Pro Desk...he never showed his face or gave me the courtesy of a explanation for the fiasco. Just NOT the example of how a store like Lowes should be handling this. If I was his boss he'd be fired immediately...nice job!! UPDATE 2: So the initial delivery was to include QTY 2 boxes of QTY 16 Underlayment Rolls...guess what was delivered? Yes, 2 rolls. So another trip to Lowes to pick up the missing materials. After about 45 minutes getting the product and returning to the job sight with the 2 newly acquired boxes of underlayment, guess what gets delivered by Lowe's with an "oops we forgot to deliver these"?So now I've got QTY 4 boxes of underlayment, followed soon after by a kinda cranky call from Lowe's asking me to return the extra boxes of underlayment....right? You want them, you pick them up. They still haven't made a scheduled pickup because they couldn't schedule a truck....no surprise there. Lowes continues with their stellar service! UPDATE 3: Just received a call from Lowe's today (2 days after our project started) asking what style of baseboards they should deliver to me? Well, I'm confused! I didn't order any baseboards so likely some other poor soul trying to get an install from Lowe's is headed down the same dark path I've been forced to navigate with Lowe's Install and delivery. Bless your heart guys having to deal with Lowe's and yet once again Lowe's...keep up the stellar work! You are simply amazingly inept...I'm almost without words 😱 UPDATE 4: Later today (day 2 of the project) I just received an automated call from Lowe's Delivery confirming a "Delivery Window" between 2pm and 6:30pm tomorrow. Heaven only knows what this is all about and stay tuned for the next update to see what's in the Mystery Delivery!!! You can't even make this stuff up!! Simply Incredible....
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Modesto, CA?
You can find a wide range of products including appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, grills, hardware, kitchen items, plumbing, tools, windows, and more at Lowe's in Modesto.
What are the operating hours for the Modesto Lowe's store?
Lowe's in Modesto is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 7:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's in Modesto offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's online order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What should I do if I want to return or exchange an item bought at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return in your Order History. For in-store returns, provide proof of purchase at the customer service desk.
What languages are supported at Lowe's Home Improvement in Modesto?
English and Spanish are supported, with in-store translation services available for other languages.
What brands does Lowe's carry?
Lowe's offers trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, Kohler, and many more.
Are there any dining options nearby Lowe's in Modesto?
Yes, dining options near Lowe's include Panda Express, Tahoe Joe’s Steakhouse, Crumbl - Modesto, Baja Fresh, Raising Cane’s Chicken Fingers, Mike’s Grillhouse, and Cold Stone Creamery. Customers can enjoy a meal before or after their shopping trip.
What nearby services can assist customers visiting Lowe's in Modesto?
Nearby services include Blue Rhino Propane Exchange for propane needs, T-Mobile for mobile and internet services, Sierra Dental Care for dental needs, and Minute Key for locksmith services, offering convenience to customers in the area.
Are there recreational activities near Lowe's Home Improvement store?
Yes, Swing Center Indoor Golf, an indoor golf center, is nearby, offering a fun activity for customers to enjoy before or after shopping at Lowe's.