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Tempur-Pedic Flagship Store

4.9
(709 reviews)

Business Details

26281 Avery Parkway, Mission Viejo, CA
92692, United States
(949) 268-4311
https://www.tempurpedic.com/tempur-pedic-stores/tempur-pedic-mission-viejo/

About

Mattress StoreBedroom Furniture StoreBedding StoreTempur Sealy International Inc.
A Tempur‑Pedic® experience like no other. Step into a personalized, fully immersive sleep consultation guided by dedicated Tempur‑Pedic® experts committed to discovering the perfect sleep solution for you. Visit us today to begin your personal journey to Deep, Undisturbed Sleep—a Tempur‑Pedic® experience at its finest.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Tempur-Pedic Flagship Store
26281 Avery Parkway, Mission Viejo, CA
92692, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

4.9
709 reviews
5 stars
694
4 stars
6
3 stars
3
2 stars
0
1 star
6
  • SW
    Susan Wilson
    Apr 18, 2026
    5.0
    amazing service from ali
  • PF
    Paul Forney
    Apr 13, 2026
    5.0
    Perfectly handled our experience with purchasing a new mattress. Explained everything well and clearly and made our choice balanced with our needs. Good job!
  • SL
    Shirley Lee
    Mar 19, 2026
    5.0
    Came into Mission Viejo store to buy a pillow, but walked out with a Tempur-ProAdapt bed and power base! Ali has great experience with pain areas. Made me realize it’s not the pillow - LOL. Thank you, Ali for your expertise and patience to help us invest in our health and comfort!
  • JL
    Jaden Lujano
    Mar 13, 2026
    5.0
    Went in to buy a new pillow unsure of which one was best for me and Ari was super helpful, very knowledgeable and kind letting me try different styles to see which was best for me and found the perfect fit! Ari is the best!
  • JH
    Jeremiah Heywood
    Mar 4, 2026
    1.0
    DO NOT BUY TEMPUR-PEDIC! Are you tired of a company that claims one thing but does another? A company that last year had $1.3 billion in sales and still does not appreciate their customers. My wife and I have had this bed for less than 5 years and they are REFUSING to honor their warranty. Last year it started sagging on the sides and they said that it wasn’t enough to qualify for a warranty replacement. We contacted them again for the same warranty, that was now significantly worse, a few weeks ago…this time, they voided the warranty. They said that the mattress was too “dirty” and the warranty is now voided. They are claiming that there is liquid damage, which is completely false. We spoke with Lauren from their escalation team, which is apparently their team that is in place to be an impenetrable wall for customers who would like the promises that they were told when buying, to be honored. Lauren is an extremely rude individual who refuses to honor the warranty that we were promised. Looking at the Better Business Beurau you will see that they have MANY complaints regarding this exact issue, them not honoring their warranty claims. We spend over $3000 on this bed for it to not even last five years. Their warranty department and policies are set up so that you cannot get a replacement as they promise when you buy the bed. Their beds are not made to last as they used to be and they will find any reason to void your warranty. Do not buy from them unless you want to be lied to and manipulated all while spending money on a bed that will not last as long as they claim.

Frequently Asked Questions About Tempur-Pedic Flagship Store

Can I use my current frame with my Tempur-Pedic Mattress?

Yes. We design our mattresses to fit most standard size bed furniture and frames. Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit. If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions. If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support. If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart. Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.

How does my new mattress arrive?

With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up. The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.

Brand Certified Facts from Tempur-Pedic Flagship Store

This information is certified by Tempur-Pedic Flagship Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 03, 2026Yext Knowledge Graph
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