Business Details
About
Mattress StoreBedroom Furniture StoreBedding StoreTempur Sealy International Inc.
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Tempur-Pedic Flagship Store
26281 Avery Parkway, Mission Viejo, CA
92692, United States
Hours
Reviews
5.0
691 reviews
5 stars
678
4 stars6
3 stars3
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, friendly, and patient, with many highlighting specific associates like Gigi, Ali, and Tom for their exceptional service.
Product Knowledge
Reviewers noted that the sales associates provided thorough explanations of the products, helping customers understand the differences and benefits of various mattresses and pillows.
No Pressure Sales
Many customers appreciated the relaxed, no-pressure environment, allowing them to take their time in selecting the right mattress without feeling rushed.
Store Experience
The store was described as clean, well-maintained, and inviting, contributing to a positive shopping experience.
Overall Satisfaction
Customers expressed high levels of satisfaction with their purchases, often mentioning they felt empowered and confident in their decisions.
- ELErica LasswellJan 5, 20265.0Ali and Gigi were both so helpful in helping me find the perfect bed! Not pushy at all and very informative about the options. Thank you for a great experience!
- SSSummerDec 31, 20255.0Ali was great! Very thorough and knowledgable. Glad we came in person.
- AMAmreesh ModiDec 7, 20255.0We had great experience shopping for the mattress at the Tempur-Pedic store in Mission Vijeho, CA. The store is well appointed and has a great vibe. Salesperson Gigi did an excellent job of explaining the product line. She is very knowledgeable, welcoming and friendly. I highly recommend the store.
- SKSamah KureshiNov 30, 20255.0Gigi was absolutely amazing! She was informative and patient with us testing different and retesting mattress styles. She even stayed close to an hour passed closing time to help us complete our purchases. Customer service was outstanding, 10 out of 10!
- CHChris HeidrickNov 22, 20255.0Tom helped us. He was very knowledgeable, patient and explained everything very well. He made the entire process really enjoyable. We liked him because he didn’t make us feel pressured. Awesome experience.
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Does the Tempur-Pedic mattress fit standard bed frames?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed furniture and frames. However, if your frame is an unusual size or not designed for the U.S. market, you should verify product dimensions.
How will my Tempur-Pedic mattress be delivered?
Most mattresses come with free White Glove delivery including setup. The TEMPUR-Cloud model ships compressed in a bag via UPS for self-setup and does not include White Glove service or old mattress removal.
What is the difference between the Medium and Medium Hybrid Tempur-Pedic mattresses?
Medium Hybrid mattresses combine Tempur-Pedic's TEMPUR material with an innovative coil system for added responsiveness and a slightly softer feel, unlike the non-hybrid Medium models which are foam-only.
Can I get a custom size Tempur-Pedic mattress for RVs or boats?
Yes, custom dimensions for non-traditional locations like RVs and boats are available through an authorized customizing partner. Contact a Sleep Expert at 888-811-5053 for assistance.
Are replacement mattress covers available?
Replacement covers are available for any Tempur-Pedic mattresses with removable covers. Current model covers can be ordered online, and for older models, Sleep Guides in-store can assist you.
What are the store hours of the Tempur-Pedic Flagship Store in Mission Viejo?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
What payment options does the Tempur-Pedic Flagship Store accept?
They accept American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing, MasterCard, and Visa.
Are there any nearby coffee shops where I can relax before or after shopping?
Yes, nearby coffee spots include The Coffee Bean & Tea Leaf and Doughnut District, perfect to enjoy a beverage before or after visiting the store.
Where can I find food options close to the Tempur-Pedic Flagship Store?
Nearby restaurants include 7 Folding Dumpling House for Chinese cuisine, Promise Thai Cuisine, Grilled Cheese Society, and the Broken Yolk Cafe for breakfast and brunch.
Are there nearby services or shops that could be convenient during my visit?
Yes, Wells Fargo ATM is nearby for banking needs, and shops like America’s Tire and Bellatique Nails offer automotive and beauty services nearby the store.