Brand Certified
Tempur-Pedic Flagship Store
4.9(704 reviews)
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
Business Details
26281 Avery Parkway, Mission Viejo, CA
92692, United States
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
(949) 268-4311
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
https://www.tempurpedic.com/tempur-pedic-stores/tempur-pedic-mission-viejo/
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
About
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
Mattress StoreBedroom Furniture StoreBedding StoreTempur Sealy International Inc.
A Tempur‑Pedic® experience like no other. Step into a personalized, fully immersive sleep consultation guided by dedicated Tempur‑Pedic® experts committed to discovering the perfect sleep solution for you. Visit us today to begin your personal journey to Deep, Undisturbed Sleep—a Tempur‑Pedic® experience at its finest.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
Tempur-Pedic Flagship Store
26281 Avery Parkway, Mission Viejo, CA
92692, United States
Hours
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
Reviews
4.9
704 reviews
5 stars
689
4 stars6
3 stars3
2 stars0
1 star6
- JHJeremiah Heywood3 days ago1.0DO NOT BUY TEMPUR-PEDIC! Are you tired of a company that claims one thing but does another? A company that last year had $1.3 billion in sales and still does not appreciate their customers. My wife and I have had this bed for less than 5 years and they are REFUSING to honor their warranty. Last year it started sagging on the sides and they said that it wasn’t enough to qualify for a warranty replacement. We contacted them again for the same warranty, that was now significantly worse, a few weeks ago…this time, they voided the warranty. They said that the mattress was too “dirty” and the warranty is now voided. They are claiming that there is liquid damage, which is completely false. We spoke with Lauren from their escalation team, which is apparently their team that is in place to be an impenetrable wall for customers who would like the promises that they were told when buying, to be honored. Lauren is an extremely rude individual who refuses to honor the warranty that we were promised. Looking at the Better Business Beurau you will see that they have MANY complaints regarding this exact issue, them not honoring their warranty claims. We spend over $3000 on this bed for it to not even last five years. Their warranty department and policies are set up so that you cannot get a replacement as they promise when you buy the bed. Their beds are not made to last as they used to be and they will find any reason to void your warranty. Do not buy from them unless you want to be lied to and manipulated all while spending money on a bed that will not last as long as they claim.
- SDSara Dunavant4 days ago1.0DO NOT BUY TEMPUR-PEDIC! We have had this been not even 5 years, last year it started sagging on the sides. We contacted warranty and they said it wasn't enough to quality for warranty replacement. We contacted warranty again when it started sagging greatly on the edges and they refuse to honor their warranty! We spoke with Lauren( their supposed manager and only manager) who was not only rude but also useless in warranty department, saying that they refuse to honor their warranty. If you go onto the BBB you will see that they have MANY complaints regarding them honoring their warranty claims. We spent over $3000 on this bed for it to not even last 5 years. Their warranty department is an absolute joke and their beds are NOT QUALITY. Do yourself a favor and do not buy from them unless you want to deal with scummy people who refuse to honor what they promise.
- AJAmy JohnsonFeb 23, 20265.0We have thoroughly enjoyed our shopping experience at the Tempur-Pedic store this weekend. The sales person -Tom was fantastic. He was ver knowledgeable, non-pressuring but interactive in a fun and polite manner. Thank you!
- SLsheyda laleFeb 12, 20265.0Ali is an amazing man and so educated about the Tempur products. We had such a wonderful experience! He took his time explaining each mattress, with different pillow options and everything we needed to know to make an educated decision. Highly recommend this tempur location in mission Viejo!
- BBBobFeb 11, 20265.0Great information from Tom and Ali on all the features of the adjustable bed platforms. Their in-depth knowledge allowed me to quickly choose the right model for our existing mattress and sleep needs.
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
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