Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours of US Storage Centers in Mission Hills?
The facility is open Monday through Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Are there any items prohibited from being stored at US Storage Centers?
Yes, prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility for questions about specific items.
What documentation is required to rent a storage unit?
A government-issued photo ID, such as a driver's license, state ID, or passport, is required. Military customers must provide additional information.
Can I pay my storage unit fees online?
Yes, payments can be made in person, online, by phone, or via mail. Automatic payment signup is also available.
Is there a long-term lease requirement to rent a unit here?
No, rentals are on a month-to-month basis without long-term obligations.
What forms of payment are accepted at US Storage Centers?
The facility accepts cash, checks, VISA, Mastercard, cashier's checks, and money orders.
Does US Storage Centers sell moving supplies and locks?
Yes, boxes, moving supplies, and compatible locks are available for purchase at the facility.
Can I visit the facility to take a tour before renting?
Absolutely, you can stop by anytime during office hours for a complimentary tour of the facility.
Is there a nearby animal shelter close to US Storage Centers?
Yes, the Best Friends Animal Society - Los Angeles and Paws For Life People and Pet Innovation Center are nearby. You can visit or support these shelters before or after your storage visit.
Where can I find automotive repair services near US Storage Centers?
Nearby auto repair options include Craig's Auto Repair, Pride Mission Hills, and Happy Engine, which offer comprehensive automotive services.
Are there food options near US Storage Centers where customers can grab a meal?
Yes, nearby dining options include Arby's for fast food sandwiches and McDonald's for burgers.