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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Merced, CA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,997 reviews
5 stars
1,116
4 stars
464
3 stars
191
2 stars
73
1 star
153
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being rude or unhelpful.
Product Availability
Customers appreciated the wide selection of products available, but there were complaints about items being out of stock or not available as advertised.
Delivery Issues
Several reviews highlighted problems with delivery, including missed appointments and poor communication regarding delivery status.
Checkout Experience
Many customers expressed frustration with the self-checkout system, citing slow service and a lack of traditional cashiers.
Staff Knowledge
While some employees were noted for their knowledge and assistance, others were criticized for lacking product knowledge and not being able to help customers effectively.
- SMSteve Marquez2 days ago5.0Very nice employees
- AMAran “Aran” mounceJan 3, 20265.0Great selection help is always there but only to crashers to help you so do it yourself or waite
- TLTan LeDec 30, 20251.0Associate Dee even Manager Scott does not seem to want to help or value our business and sucks at customer service, this is the first time we were treated like this and I have brought many appliances in this location. Dee was jumping back and forth and helping others instead of finishing up with our purchase not interacting at all but a Hi and Thank you. We are not asking for big parade but a decent service. I asked the manager (Scott) about the reduced price and was told it was damaged, I repeated and asked him again and he said no it’s not damaged but it’s a damaged product with some dings and scratches and Dee told us it was a display never used. Why would Lowe’s sell if it’s already damaged. Damaged and some visible defects is two different things.And FYI the dryer has no dings or dents or scratches at all. Both of them do not have knowledge of what Lowe’s is selling and ddnt bother to look it up to give us a reasonable answer. But I do want to give a BIG SHOUT OUT to SERGIO who brought the dryer upfront and offered to help us load as soon as our vehicle comes, he showed willingness to help customer and seems easy to approach. Thank you SERGIO for atleast making the bad experience a little better for us.
- TStabitha speckDec 4, 20255.0In and out if you can find someone to help you and if you find someone he already has 2 or more people waiting for help. They use to have a guy there that helped out a lot some times it wasn't his department but he was always willing to help but I haven't seen him there in some time his name was William or will but he did work different departments and he was very helpful
- ECEvelyn CruzDec 4, 20255.0Honestly Eric the closing manager on shift today was so awesome. I called a bit frustrated/concerned over a price change on google and the site online for Lowe’s and he didn’t hesitate to make things right for me if I went in store. Once in store In the appliance department I was then helped by Sergio and Veronica and they were amazing as well great costumer service from these 3 employees aside from me getting there close to closing hours they did not rush me or made me feel like I had to leave the store they helped me with my needs & most importantly helped us save an extra bill in my wallet this Christmas! Thank you !
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Merced, CA?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Merced?
The store is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays. Holiday hours may vary.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payment.
Are there any installation services available at Lowe's Home Improvement?
Yes, Lowe's offers a variety of installation services including appliances, flooring, doors, windows, cabinets, countertops, and more.
What nearby businesses can I visit along with Lowe's Home Improvement in Merced?
Nearby places include Minute Key for locksmith services, Experts Garage Door Repair Installation Process for garage doors, Blue Rhino Propane Exchange for propane supplies, and Best Buy for appliances and electronics.
Are there dining options close to Lowe's Home Improvement in Merced?
Yes, nearby dining options include Applebee's Grill + Bar, Panda Express, Round Table Pizza Merced, Jamba Merced smoothie bar, Maple Tango Sno-Crave Tea House, Country Waffles Merced, Del Taco, and Port of Subs.
Can I shop for furniture and home accessories near Lowe's?
Absolutely, nearby furniture and home accessory stores include Ashley, Mor Furniture for Less, and Halloween City for seasonal items and décor.
Does Lowe's Home Improvement provide any special services or offers?
Lowe's offers free delivery, free haul away, gift cards, free shipping, easy returns, and easy exchanges to enhance customer convenience.