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Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1520 Willow Rd in Menlo Park, CA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, golf carts available, military discount, vehicles are allowed in drive-up units, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
829 reviews
5 stars
708
4 stars
49
3 stars
23
2 stars
15
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Jenica, for being friendly, helpful, and attentive.
Cleanliness
The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.
Rate Increases
Several reviews mentioned significant rent increases within a short period, leading to dissatisfaction among some customers.
Accessibility Issues
Customers expressed frustration with limited access hours and inconvenient entry points to the facility.
Pest Concerns
A few reviews highlighted issues with pests and cleanliness in certain units, impacting customer satisfaction.
- HLHans Licerio3 days ago5.0Extra Space Storage has been an excellent experience from start to finish. The facility is very clean, secure, and very well maintained, which gave me a peace of mind knowing my belongings were safe. The staff was professional, knowledgeable, and genuinely helpful—they took the time to explain everything clearly and made the process quick and stress-free. Access was convenient, pricing was fair, and customer service truly stood out. I highly recommend Extra Space Storage to anyone looking for reliable, secure, and well-managed storage.
- JMJoy MooreDec 30, 20255.0I want to give a big thanks to jenica she helped us with a small storage and then we ended up having more stuff to get a bigger storage so she helped us with that we would have loved to keep the stories that we had but it ended up being a little costly and too much for us to handle when it came to our other bills that we weren't able to afford is the reason why we had to let go of the storage space but we want to thank you guys very much for working with us and being kind to us and we thank you we give you guys a five-star
- ABA BDec 28, 20252.0It was fine overall, but 1.) My rent increased 100% in less than a year. 2.) They need to do something about the dirt and debris that gets in the outside facing units. My stuff was covered with dirt and there were also a lot of cobwebs and spiders even after 1 month.
- DLDaniel LopezDec 26, 20255.0We meet with Jorge he have the best customer service, extremely friendly and give us a lot of options and make help to make the best decision for us, we ended up getting the storage the same day. He should be the director for all the storages around here. Thank you. 🙏🏼
- JBJean-Claude BrizardDec 22, 20255.0I’ve been here at Extra Storage for more than six years. Moving in was a breeze and moving out was even easier. Nick was great help.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Menlo Park and East Palo Alto.
What is the closest intersection to Extra Space Storage?
Our facility is just off of Willow Rd between Bayfront Expy and Hamilton Ave.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage in Menlo Park?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including climate-controlled, non-climate controlled, drive-up access units, RV storage, and vehicle storage options.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies such as boxes both online and at the local facility.
Is there an on-site manager at the facility?
Yes, there's a manager living on site to assist customers with their storage needs.
Does Extra Space Storage offer any discounts?
Yes, a military discount is available at this Extra Space Storage location.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa payments.
How do I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their reservation website.
What is the closest intersection to Extra Space Storage in Menlo Park?
The facility is just off Willow Rd between Bayfront Expressway and Hamilton Avenue.
What nearby places can I visit around Extra Space Storage?
Nearby places include Starbucks coffee shops for a quick break, Menlo Science & Technology Park for exploring tech sites, and Facebook Wellness Center if you need medical services.
How can nearby locations like Oracle / Sun Studios and Facebook HQ benefit customers visiting Extra Space Storage?
Customers can visit Oracle / Sun Studios and Facebook HQ for events or meetings near Extra Space Storage, making it convenient to combine their storage needs with business or social activities.
Is there convenient food options near Extra Space Storage?
Yes, there are many nearby dining options including TOGO'S Sandwiches, MPK Wok Asian cuisine, Five Star Pizza, and Jack in the Box fast food restaurants.