Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Everything went beautifully from purchase, to delivery to set up. Delivery guys were awesome.
WT
Wendy Turner
Aug 17, 2026
5.0
The two young men were polite, efficient ,knowledgeable and did it!!!! Even took all garbage!
Quite a pleasant surprise !!!
BT
Bernie Townsend
Aug 14, 2026
5.0
Appreciate the follow-up from Stacey Martin after our initial visit to check appliances for our condo. Stacey was informative and recognised our needs. We shopped several retailers including another The Brick store and finally decided on The Brick Kenaston. The delivery guys were great and very helpful. Good service all round.
JR
Joshua Race
Aug 8, 2026
5.0
Zach, Pawitar, and Dechasa delivered my brother's couch and bed on moving day. They were extremely professional and got everything delivered and set up quickly. We were very satisfied with the service provided. Thanks gents!
ZM
Z M
Aug 2, 2026
1.0
I purchased a king size bed after being told by the sales associate that the color was white/cream and would look exactly like the picture. Instead, a light grey bed was delivered to my home.
When I contacted customer service, they told me that the color we selected was actually Taupe. The packaging says Taupe, the paperwork and website say Light Grey, but the product photos clearly look white or cream. The whole thing is confusing and misleading.
Customer service wasn’t helpful at all and didn’t offer any solution. Even the price match policy seems misleading because the prices for different colors of the same bed in the same size are inconsistent.
They also don’t accept returns once the item has been delivered, even when the product doesn’t match what was shown. I was actually really impressed with The Brick at first and was planning to come back to buy more furniture. Unfortunately, after this experience and the lack of transparency, I won’t be shopping here again.
You lost a customer who genuinely thought highly of your store. It turns out the reviews were right. This whole experience felt deceptive and very disappointing.
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item purchased. Refer to the Satisfaction Guarantee page on The Brick's website for full details.
Can I cancel my order and get a refund?
Yes. Orders can be canceled with a refund prior to delivery or pickup. Refunds are made to the original payment method, with deposits on special orders being non-refundable.
How can I add an extended warranty to my product?
Extended warranties can be added during purchase online or in-store. Post-purchase, visit a Brick store within 30 days of receiving the product to add a warranty.
What delivery and pickup services does The Brick offer?
The Brick provides curbside pickup, standard delivery, and no-contact delivery services in most areas, sometimes via third-party couriers or Canada Post.
What are The Brick's store hours?
The Brick is open Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 19:00, Sunday 11:00 to 18:00, with holiday hours on November 11 from 13:00 to 21:00.
What brands does The Brick carry?
They carry numerous brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, JBL, and more across furniture, appliances, and electronics categories.
What nearby stores can I visit when shopping at The Brick in Winnipeg?
Nearby stores include Marshalls Canada for clothing, Atmosphere for sporting goods, Canadian Tire for home goods, Sport Chek for sports equipment, and PetSmart for pet supplies.
Are there dining options near The Brick in Winnipeg?
Yes, nearby dining options include The Canadian Brewhouse pub and sports bar, Asoyama Japanese Restaurant, Pizza Hotline Italian restaurant, Mooyah Burger, and The Keg Steakhouse and Bar - Southside.
What nearby services are available around The Brick in Winnipeg?
Nearby services include Linden Ridge Orthodontics, Linden Ridge Family Chiropractic, Gymboree Play & Music center for children, Almond Nail Bar beauty salon, and Fat Panda Vape Shop.
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