Brand Certified
The Brick
4.8(8,482 reviews)
Certified by The Brick • Jul 05, 2026
Business Details
1065 Saint James St, Winnipeg, MB
R3H 0K6, Canada
Certified by The Brick • Jul 05, 2026
(204) 788-6500
Certified by The Brick • Jul 05, 2026
http://www.thebrick.com
Certified by The Brick • Jul 05, 2026
About
Certified by The Brick • Jul 05, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Jul 05, 2026
Hours
Certified by The Brick • Jul 05, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
8/3/202610:00 AM - 9:00 PM
Reviews
4.8
8,482 reviews
5 stars
7,670
4 stars
374
3 stars108
2 stars45
1 star
285
- TTTinyJawa1 day ago1.0Terrible customer service. I bought a reclining sofa that broke within a few months. Despite taking the "extended warranty" it has been MONTHS now and they still have not fixed it or replaced it. Their communication is terrible and they have not offered any compensation for the delay or offered to replace. Last time I called for an update it sounded like I woke the person up as they groggily said He..lllo? Not identifying the Brick in their greeting. Thought I had the wrong number at first until they confirmed I had the right department. Brick - you should be embarrassed!
- OQOwasa Queen-latifa5 days ago5.0Sanchit along with other stuff at the brick are nice people, i bought a sofa at the brick, i was assisted with getting what i wanted, from the moment i walked in, till when i got what i wanted, If what you need is above your budget you can talk to the stuff and they’ll make sure you get something durable and great within your budget. My experience shopping there was really amazing. 🤩 I am definitely going back there to purchase other furniture. I would recommend anyone who wants to shop but doesn’t know what they really want to go to the brick.
- DDDanJul 3, 20264.0The sales lady who served me in the store was very knowledgeable allowed me to look around, suggested I try the mattress before I purchased it, the delivery guys were great, very respectful of my home, got in and out with no issues The man who called me about my delivery was another story, he was rude and ignorant to the point I was going in to the store to get my money back and shop elsewhere, he argued that my delivery was on the Saturday the 4th not the 3rd like it was scheduled, I am a huge fan of the store and have bought all my furniture from them but this guy did Not make my shopping experience favourable! I was amazed that he did Not even apologize for the mistake on his part! If I have to deal with him ever again in the future I will go to another store!
- FSFred SwiftJun 29, 20261.0June 5th purchased a power sofa with chaise. Delivered Jun7, could not plug in the chaise because power cord routed to wrong side. Driver called in and customer service called 3 hours later to inform us the someone would call within 3 to 5 days. Went to see the store manager next day and he was not interested in helping us out. Told me to wait until received the phone call which we never received. Call the store customer service on June 11 and they said to wait until next Tuesday. ( still no call) Emailed the Brick.com on June 16. Said someone would call within 48 hours. ( no phone call) Wife went into the store on June 18 to talk to the salesperson and customer service to complain. Tec called on June 19 to say they would come June 29 to look at it between 5 and 7 pm. He arrived at 6:45 and took 5 minutes to re- route the cable and plug it in. BUYER BEWARE!! As you can see their customer service have got to be the worse I have experienced in my 71 years. We purchased the extra warranty and I hope we never have to use it!
- ZBZineb BenJun 17, 20265.0I would like to recognize the outstanding service I received from Pawan Sidhu during the purchase of my furniture. Over several days, she assisted me with remarkable patience while I was making my decision. She always took the time to answer all of my questions, provide honest advice, and help me choose the best options for my needs. Her professionalism, kindness, availability, and dedication to customer service truly made a difference in my shopping experience. At no point did I feel pressured; instead, I felt listened to, respected, and genuinely supported throughout the process. It is rare to receive such attentive and high-quality service. I wanted to take the time to thank her and ensure that her excellent work is recognized by management. She fully deserves recognition for her commitment and dedication to her customers. Thank you again for this exceptional experience ❤️
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is the return policy at The Brick?
The return policy varies by item. For full details, check the Satisfaction Guarantee page on The Brick's website.
Can I cancel my order and get a refund?
Orders can be cancelled and refunded any time before delivery or pickup at any Brick location. Refunds go back to the original payment method; deposits on special orders are non-refundable.
How do I add an extended warranty to my purchase?
Extended warranties can be added during purchase online or in store, or within 30 days after receiving your product by visiting a store. More info is available on the Warranties and Protection Plans page.
What delivery and pickup services does The Brick provide?
The Brick offers curbside pickup, delivery, and no-contact delivery services. Delivery is available in most areas with some products shipped via third-party couriers or Canada Post.
What are The Brick's store hours?
Store hours are Monday to Friday from 10:00 AM to 9:00 PM, Saturday 10:00 AM to 7:00 PM, and Sunday 11:00 AM to 6:00 PM. The Calgary distribution center is open 8:00 AM to 5:00 PM Monday to Friday.
What types of products does The Brick sell?
The Brick sells furniture, mattresses, appliances, and home electronics including sofas, beds, refrigerators, TVs, and more from many brands like Samsung, LG, Whirlpool, and Dyson.
Are there any notable nearby places to The Brick in Winnipeg?
Nearby places include The Baker's Bowl Bakeshop for desserts, Furniture Villa BrandSource, and Sleep Country Canada for additional furniture and mattress shopping options.
How can nearby services benefit me when shopping at The Brick?
Nearby services like Trans Global Service offer appliance repair, and Sherwin-Williams provides hardware supplies, which can complement your furniture or home appliance needs from The Brick.
Are there dining options close to The Brick in Winnipeg?
Yes, there are various restaurants nearby including Les Saj Restaurant (Middle Eastern), Sushi Cushi (Japanese), and Foodtrip Restaurant and Banquet (Filipino and Asian cuisine), ideal for grabbing a meal before or after shopping.
Brand Certified Facts from The Brick
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Certified July 05, 2026Yext Knowledge Graph
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