Brand Certified
The Brick
4.8(8331 reviews)
Certified by The Brick • May 17, 2026
Business Details
1065 Saint James St, Winnipeg, MB
R3H 0K6, Canada
Certified by The Brick • May 17, 2026
(204) 788-6500
Certified by The Brick • May 17, 2026
http://www.thebrick.com
Certified by The Brick • May 17, 2026
About
Certified by The Brick • May 17, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • May 17, 2026
Hours
Certified by The Brick • May 17, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
5/18/202610:00 AM - 9:00 PM
Reviews
4.8
8,331 reviews
5 stars
7,540
4 stars
363
3 stars107
2 stars45
1 star
276
- GFGrant FosterMay 12, 20265.0The two young men were very efficient and knowledgeable.. they assembled the bed in no time flat and were soon on their way.. friendly too.. thanks very much .. I have nothing bad to say about your delivery methods and would highly recommend “the Brick to anyone.: it is going to be so nice to sleep on an actual bed instead of the floor.. THANKS AGAIN for a wonderful experience😎.. cheers
- LMLinda MMay 12, 20262.0The delivery itself was a 5! The drivers were prompt and courteous. I made a call to the store just after the delivery though and it was a 0/5. I thought I needed a levelling tool to level my new dryer so I asked the customer service rep about it. He was very difficult to understand and clearly did not comprehend my question. He said he'd need to talk to the salesperson and email management. Then he called back and told me that management replied and said the delivery drivers could not come back to level the machine. I did NOT ask for that at any point. 🙄 I had asked about a levelling tool. Then he read their policy about the customer needing to level the machine on their own if they don't buy a dryer vent kit. Very frustrating considering I was asking about a tool. I was prepared to set the thing up myself. In the end, I tipped the machine and was able to level it without a tool. The Brick really should consider language skills/comprehension when assigning tasks to employees. I understand that everyone needs a position, but some people are better suited to certain jobs than others. It is very frustrating to explain a problem, be completely misunderstood and have a NON issue explained. Really left a negative impression. * Just looked up The Brick delivery policy and it states that they are supposed to level the machine. It doea not state anywhere that a purchase of a dryer vent is necessry for them to level the machine.
- DSDeja vu body sugaringMay 11, 20265.0very pleased with the delivery process, the delivery guys were very careful and did a great job carrying a heavy couch up a flight of 16 stairs, they removed all the plastic wrap and cardboards and took all the garbage with them. it was a quick delivery, they did a great job! what i also really liked is that the brick provided a live tracking website to see how many deliveries are ahead of us, this way i had an idea of when the delivery will take place. thank you very much !
- MSmani sandhuMay 7, 20261.0I have very bad experience due to my warranty claim . It was annoying that first they were denying to cover my sofa under 5 years warranty because according to them it was not genuine leather and fabric but at some point I was able to convince them that it is a fabric one . Then they said okay we gonna cover it under five years after my 3-4 visits to their store. But now , they are making more excuses that this is not peeling (my sofa start peeling off) it’s color discrimination. Now they gave me print out warranty papers which is saying this covers this not while they don’t describe anything when we purchase anything from there.its so frustrating
- AAApril AdduruApr 30, 20265.0Agent: Riza I’m writing to share a recent experience I had with your store that truly exceeded my expectations. In a time when great customer service can be hard to come by, your team demonstrated exactly what it should look like. From the moment I entered the store, I was greeted warmly and treated with genuine respect. The staff member who assisted me was not only knowledgeable about the products, but also patient and attentive to my needs. They took the time to understand what I was looking for, answered all my questions clearly, and never made me feel rushed or pressured into making a decision. What stood out most was the level of care and professionalism shown throughout the entire process—from browsing to purchase, and even during follow-up. It’s clear that your team values customer satisfaction and takes pride in delivering a positive experience. Because of this, I will not hesitate to recommend The Brick to friends and family, and I look forward to shopping with you again in the future. Thank you for setting such a high standard for customer service.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is the return policy at The Brick?
The return policy varies by item. For full details, check the Satisfaction Guarantee page on The Brick's website.
Can I cancel my order and get a refund?
Orders can be cancelled and refunded any time before delivery or pickup at any Brick location. Refunds go back to the original payment method; deposits on special orders are non-refundable.
How do I add an extended warranty to my purchase?
Extended warranties can be added during purchase online or in store, or within 30 days after receiving your product by visiting a store. More info is available on the Warranties and Protection Plans page.
What delivery and pickup services does The Brick provide?
The Brick offers curbside pickup, delivery, and no-contact delivery services. Delivery is available in most areas with some products shipped via third-party couriers or Canada Post.
What are The Brick's store hours?
Store hours are Monday to Friday from 10:00 AM to 9:00 PM, Saturday 10:00 AM to 7:00 PM, and Sunday 11:00 AM to 6:00 PM. The Calgary distribution center is open 8:00 AM to 5:00 PM Monday to Friday.
What types of products does The Brick sell?
The Brick sells furniture, mattresses, appliances, and home electronics including sofas, beds, refrigerators, TVs, and more from many brands like Samsung, LG, Whirlpool, and Dyson.
Are there any notable nearby places to The Brick in Winnipeg?
Nearby places include The Baker's Bowl Bakeshop for desserts, Furniture Villa BrandSource, and Sleep Country Canada for additional furniture and mattress shopping options.
How can nearby services benefit me when shopping at The Brick?
Nearby services like Trans Global Service offer appliance repair, and Sherwin-Williams provides hardware supplies, which can complement your furniture or home appliance needs from The Brick.
Are there dining options close to The Brick in Winnipeg?
Yes, there are various restaurants nearby including Les Saj Restaurant (Middle Eastern), Sushi Cushi (Japanese), and Foodtrip Restaurant and Banquet (Filipino and Asian cuisine), ideal for grabbing a meal before or after shopping.
Brand Certified Facts from The Brick
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Certified May 17, 2026Yext Knowledge Graph
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