Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Maggie Sear provided us with an outstanding shopping experience at The Brick.She was friendly, honest and professional, explaining everything clearly and making sure we understood all our options without any pressure truly appreciated her kindness, transparency, and excellent customer service highly recommended working with Maggie Sear.
OM
Olutoye MAKINDE
6 days ago
5.0
I had an excellent experience purchasing a mattress at The Brick. Matthew assisted me with professionalism, patience, and expertise throughout the entire process. He took the time to understand my needs and ensured I chose the best mattress for my comfort and budget. His outstanding customer service made the experience smooth and enjoyable. I highly recommend Matthew to anyone looking for exceptional service. Thank you for making my purchase such a positive experience!
RT
RC T
6 days ago
5.0
Excellent sales/customer service from Roy Gibbons!
LP
Libin Paikattujames
Jun 18, 2026
5.0
See Roy at the store.. Great and fast service.. Nice people to deal with..
SS
Sherrell Sherb
Jun 3, 2026
5.0
Matthew was a great salesperson! He explained & went over the details of the fridge & stove with us as well as the ordering process. Very easy to understand as he’s from Nigeria. Highly recommend him & would shop there again.
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item; please check the Satisfaction Guarantee page on our website for full details.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model at a lower price within 30 days of purchase, The Brick will refund the difference with some conditions. Full details are on the Price Guarantee page.
Can I cancel my order and get a refund?
Yes, orders can be cancelled at any Brick location prior to delivery or pick up. Refunds are made to the original payment method; deposits on special orders are non-refundable.
How can I add an extended warranty to my purchase?
Extended warranties can be added during purchase online or in-store, or within 30 days of product receipt by visiting a Brick store. Check the Warranties and Protection Plans page for more info.
What delivery and pickup services does The Brick offer?
The Brick offers curbside pickup, delivery, and no-contact delivery services, with premium delivery available in most areas.
What are the store hours for pick up and in-store shopping at The Brick Brandon?
Pickup hours are Tuesday to Saturday from 10 AM to 6 PM, closed on Monday and Sunday. In-store shopping is open Monday to Saturday 10 AM to 6 PM, Sunday 12 PM to 5 PM. The store is closed on November 11, 2025.
What payment options are accepted at The Brick Brandon?
They accept American Express, cash, financing, MasterCard, and Visa.
Which popular brands are available at The Brick?
Brands include Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, Bose, JBL, Amazon, Miele, and many more.
What nearby dining options can I visit before or after shopping at The Brick Brandon?
Nearby dining spots include Pizza Hut, Subway, Pita Pit, Albert's Bistro Family Restaurant, and Smitty's Family Restaurant, offering a variety of fast food and family dining experiences.
Are there any nearby home improvement stores or furniture retailers around The Brick Brandon?
Nearby home improvement and furniture stores include Flynn Canada (roofing and home improvement), Windsor Plywood, Dufresne Furniture & Appliances, and Surplus Furniture & Mattress Warehouse, offering additional shopping options for home needs.
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