KeyMe Locksmiths

4.4
20 reviews

About

Locksmith
Welcome to KeyMe Locksmiths on Union Ave. You can count on our skilled locksmiths to help you out anytime, 24/7. Need a spare set of keys? We can duplicate your home, office, key fobs, access cards or even car keys – in just minutes! Swing by our convenient kiosk inside the Safeway in Union Ave during their regular business hours. Need a locksmith? Tap the 'call now' button, and we will connect you with an emergency locksmith ASAP. We offer residential, car & commercial locksmith services, including lockouts, repairs, new installations, and even setting up smart lock systems. Your peace of mind is super important to us, and we stand behind our work with a 100% money-back guarantee.

Location

KeyMe Locksmiths
15549 Union Ave, Los Gatos, CA
95032, United States

Hours

Reviews

4.4
20 reviews
5 stars
16
4 stars
1
3 stars
0
2 stars
1
1 star
2
  • AU
    Anil Udupa
    Feb 15, 2022
    5.0
    Excellent. Thank you.
  • BL
    Brandon Leavitt
    Jan 18, 2022
    5.0
    Perfectly functioning copies in just a few minutes and no need to talk to anyone!
  • ES
    Elisabeth Simon
    Mar 1, 2021
    1.0
    Did not keep multiple appointments without calling, quoted $200 charged $584- door still did not work. My daughter and remained locked in or out of our house having to go out through the garage! If there were an emergency we could not have escaped. Locksmith would not repair!
  • TB
    Tim Bauer
    Feb 23, 2020
    1.0
    Called these guys as I'd gotten locked out of my house (long story). My neighbor has a spare key, but I couldn't get a hold of them. So I called these guys up and told them I needed a locksmith. They said no problem. After a bit of back and forth (turns out this is a nationwide company) they said they'd get someone there in about 30 minutes. They said nothing about price, didn't quote me anything, just said they'd send someone out. Which is fine. Right after that, my neighbor finally gets a hold of me. We get the spare key, get into the house, and I immediately call and cancel the order. Person on the phone is very friendly and says, "no problem, thanks for letting us know," and hangs up. Ten minutes later, my phone rings with a number I don't recognize. An app on my phone warns me it might be spam so I ignore it. Another 5 minutes goes by and my phone rings again with the same number. This time I answer. It's the locksmith people telling me I owe them $30.00 for fuel and the time of the driver because he was, "only 1 minute away from my house when the order was canceled." No one ever showed up to my house, certainly no one did anything, no price was ever discussed, no one even told me I might be charged. I told them right off I was uncomfortable with the idea of someone calling me up out of nowhere and charging me money for a service they didn't provide, especially given that this was never mentioned as a possibility. I really don't think it's ok for a company to charge you something with no warning. Ever. I think it's appalling that they'd call me up, after the service has already been canceled, and ask for money. But, I do live a bit outside of town so I went ahead and paid them. Which I honestly shouldn't have done. 10 minutes later my phone rings again. Same number. It's the locksmith people wanting to know how the service was. I told the woman on the phone it had been canceled. She immediately became very concerned over whether or not they'd been paid. She clearly had no idea how close or far away the driver was (or wasn't) from my house when the order was canceled, which makes me think the other guy probably didn't either. I told her I didn't think it was ok to call someone up and ask for money for a service you didn't provide. She seemed to get even more upset and hung up on me. And $30.00??? When they told me they'd be at my house in 30 minutes??? What are they putting in their trucks, rocket fuel??? Next time I need a locksmith I will for sure call someone else. And I'd advise you to do the same.

Frequently Asked Questions About KeyMe Locksmiths

Does KeyMe Locksmiths provide locksmith services?

Yes, we sure do! We offer a full range of locksmith services in Los Gatos for homes, cars, and businesses—including emergency lockouts, repairs, new lock installations, and even smart lock setups. Your peace of mind really matters to us, which is why we back all our work with a 100% money-back guarantee. And no matter when you need us, our skilled locksmiths are here for you! Our average arrival time is 45 minutes.

Does KeyMe Locksmiths copy car keys?

Yes, we sure do! We offer a full range of locksmith services in Los Gatos for homes, cars, and businesses—including emergency lockouts, repairs, new lock installations, and even smart lock setups. Your peace of mind really matters to us, which is why we back all our work with a 100% money-back guarantee. And no matter when you need us, our skilled locksmiths are here for you! Our average arrival time is 45 minutes.