Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent a space?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or through the mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
No long-term obligations here. We rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, for your peace of mind we sell locks! We also offer boxes and moving supplies for your one-stop shopping convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you guys offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you guys offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours for US Storage Centers?
US Storage Centers is open Monday through Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and Sunday from 10:00 AM to 2:00 PM. Gate access is available daily from 6:00 AM to 9:00 PM.
How can I rent a storage unit at US Storage Centers?
You can rent a storage unit online via their website or visit the facility during office hours to complete the lease and payment.
What identification is required to rent a storage unit?
A government-issued photo ID such as a driver's license, state ID, or passport is required. Military customers may need to provide additional information.
Are there any items that I am not allowed to store at US Storage Centers?
Prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility for questions about specific items.
Do I need to sign a long-term lease at US Storage Centers?
No, US Storage Centers offers month-to-month rentals with no long-term obligations.
What forms of payment are accepted at US Storage Centers?
Payments can be made by checks, cash, VISA, Mastercard, cashier's checks, and money orders. Automatic payments are also available.
Does US Storage Centers sell moving supplies and locks?
Yes, they offer boxes, moving supplies, and locks for sale for customer convenience.
Can I get a tour of the US Storage Centers facility before renting?
Yes, you can stop by anytime during office hours for a complimentary tour from the professional storage team.
What nearby places can customers visit when coming to US Storage Centers?
Nearby places include Wendy's for a quick meal, The Boy and The Bear Coffee Roastery for coffee or smoothies, and Shell gas station for fuel and convenience items.
How can nearby transportation or services assist in reaching US Storage Centers?
Nearby LAX Employee Parking Office can be convenient for airport workers storing belongings. Also, multiple gas stations like ARCO, 76, and Rocket are nearby for fueling up during your visit.