Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours of US Storage Centers?
US Storage Centers is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 8:30 AM to 7:00 PM, and Sundays from 9:00 AM to 5:00 PM.
What items are prohibited from being stored at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility if you have questions about a specific item.
When can I move into a storage unit at US Storage Centers?
You can move in anytime during office hours if a storage space that meets your needs is available.
What documentation do I need to rent a storage unit?
A government-issued photo ID such as a driver's license, state ID, or passport is required. Military customers must provide additional information.
What payment options are accepted at US Storage Centers?
They accept checks, cash, VISA, Mastercard, cashier's checks, and money orders. Automatic payments are also available.
Do I need to sign a long-term lease for a storage unit?
No, US Storage Centers rents on a month-to-month basis with no long-term obligations.
Does US Storage Centers sell moving supplies and locks?
Yes, they sell boxes, moving supplies, and locks for customer convenience.
Can I visit US Storage Centers to tour the facility without renting a unit?
Yes, you can stop by anytime during office hours for a complimentary tour of the facility.
How does the nearby University of California Los Angeles benefit customers of US Storage Centers?
Customers affiliated with UCLA can conveniently use US Storage Centers for secure storage options near campus, making it easier to store personal items.
What nearby dining options are available around US Storage Centers?
Nearby restaurants such as Fioretto Trattoria and Del Rey Kitchen offer Italian and Japanese cuisine, ideal for customers to enjoy meals before or after visiting the storage facility.
Are there fitness and wellness centers near US Storage Centers?
Yes, Curves Marina del Rey offers gym and fitness instruction services, while Adio Chiropractic provides chiropractic and medical care close to the storage facility.