Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Los Angeles, CA Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Los Angeles area.
Feedback on customer service is mixed, with some praising helpful staff while others report disorganization and poor communication.
Inventory Issues
Many customers noted low stock levels and frequent out-of-stock items, leading to frustration.
Store Experience
The store layout is generally well-received, with customers appreciating the organization and cleanliness, though some found it overwhelming.
Pricing
Prices are frequently described as high, with several customers suggesting better value could be found elsewhere.
ID
Israel Dominguez
Dec 23, 2025
1.0
Its time to go out of business every year your inventory goes lower you guys have 1 item or less in stock. 1 Cashier on holiday season? Is this working for you or its a business thats hiding something? Thats a lot of rent, very bad customer service cashier almost told me what to buy. Please take out all the items on your website that you guys dont even have at store level
EE
Eden
Nov 16, 2025
1.0
The staff were horrible and also very mean
LL
Linden
Aug 13, 2025
5.0
So many special kinds of containers.
PP
ParkPark
Aug 7, 2025
3.0
The Container Store – Westfield Century City
정리의 신이 되고 싶다면 무조건 들러야 하는 곳!
실용 + 감성 + 디테일 = 정리 덕후들의 성지✨
✔️ 냉장고/서랍/욕실/옷장별로 정리용품 진열이 너무 체계적!
✔️ 아크릴, 라탄, 우드, 플라스틱 등 다양한 재질별 선택 가능
✔️ 미니 공구, 라벨, 선 정리템까지 디테일한 수납이 가능한 heaven
✔️ 시선 강탈 라탄 컬렉션은 무조건 예쁨! 실용성도 굿
✔️ 동선 넓고 직원들도 친절, 구경만 해도 정리 욕구 충전됨
✔️ TOSAI에서 간단히 스시롤 먹고 돌아봐도 굿 초이스
약간 산만한 진열 아쉬움
JJ
Jessie
Aug 3, 2025
5.0
I did a pickup/curbside order and it was seamless. They really went the extra mile 🙌🏼
Frequently Asked Questions About The Container Store
What are the fulfillment options at your stores?
We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.
Do you offer special financing?
Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.
Can you come to my home to design my space?
Yes, our In-Home Designers will come to your home for free and explore how to unlock the potential of your space. They will develop a written proposal that includes our time and cost for products to transform your space.
I don't have a store near me, can I still get a free design?
Yes, you can still take advantage of our free design service even if you are not close to a store by making a Virtual Design appointment. Your Design Specialist will work with you over your phone, tablet or computer.
Can you help me organize my space?
Yes, our In-Home Organizers will come to your home to organize any space. They will develop a written proposal that includes our time and cost for products to transform your space. Once the plan is agreed upon, they will organize, label, drop off donations and complete any returns needed.
Can you help me select the right products and organizers for my existing custom space?
Of course. Any of our Store Specialists would be happy to help you select the right products for your space. Or, choose to make an appointment with one of our In-Home Designers.
Do you have different styles and types of custom spaces to choose from?
Yes! We offer a wide variety of exclusive custom spaces from the unmatched strength of solid steel to the luxury of built-in wood to fit any room, style and budget. Explore all your options here.
What are the store hours for The Container Store in Century City, CA?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM, with special holiday hours on certain dates.
What fulfillment options does The Container Store offer?
They offer free in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Does The Container Store provide special financing options?
Yes, special financing is available through The Container Store Credit Card, which you can apply for online.
Can I get a free design consultation even if I don't live near a store?
Yes, you can make a Virtual Design appointment and work with a Design Specialist remotely via phone, tablet, or computer.
Does The Container Store offer in-home design and organization services?
Yes, they have In-Home Designers and Organizers who will come to your home for free consultations and can help transform your space with a written proposal.
What types of custom spaces does The Container Store offer?
They offer a variety of exclusive custom spaces including solid steel systems and built-in wood options that fit various rooms, styles, and budgets.
What payment options does The Container Store accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I grab a meal nearby after visiting The Container Store in Century City?
Yes, there are many nearby dining options like Sugar Factory American Brasserie, Paradiso Italian Restaurant, Javier's Mexican Restaurant, and California Pizza Kitchen.
Are there nearby shops for kids or clothing near The Container Store?
Yes, Brooks Shoes For Kids and Alo clothing store are close by, making it convenient to shop for kids' shoes or apparel after visiting The Container Store.
How can nearby places complement my visit to The Container Store?
You can combine your visit with stops at nearby coffee shops like CHAGEE, beauty salons like Carlton Hair, or enjoy ice cream at Bacio di Latte - L.A or Smitten Ice Cream for a pleasant outing in Century City.