Create a home you love at the Room & Board store at the Helms Bakery Building in Los Angeles, CA. Our modern living, dining, bedroom, storage and outdoor furniture and unique home decor is timeless and durable. We offer free design help, full-service delivery and free returns. More than 90% of our items are made in the U.S. from top-quality domestic and imported materials. And we’re proud to be a Certified B Corporation™.
Check the trustpilot reviews. This is no longer a reputable brand.
Terrible experience. This is 8 months after purchase. I bought this couch because it was 'pet friendly'. I contacted R&B twice and they told me to forward them images, which I did. The first person responding said that the pills weren't from the couch because it was a different color (so what.. I should sit on your couches naked?) and to use a cleaning spray. I followed up multiple times and she didn't reply.
I tried calling again and was told all that 'pet friendly' meant was that 'it has a tighter weave and doesn't pick up fur as easily (???) tell me, is this what YOU expect when you read pet friendly? The associate who got the commission told us that she had a pet and cleaned soy sauce out of the same couch when I asked if it was pet friendly - clearly implying that it was stain resistant, not just 'fur resistant.' I again got asked to submit photos, which I did, and again got no reply.
I went with Room & Board because I thought it was a reputable brand that I could rely on for excellent customer service and quality. Neither have been true. Save your money and shop elsewhere.
JG
Jack Galanty
May 3, 2022
5.0
Great upscale furniture store!
Great selection of custom outdoor furniture!
JN
Jack Newman
Jun 8, 2019
5.0
Excellent customer service. Great selection of fabrics. Classic design.
SR
Susan Richlin
Dec 10, 2014
5.0
excellent customer service and design help
great value for the price
easy exchange and delivery policy!
will continue to be a loyal customer!
DL
David Lee
Aug 19, 2014
5.0
Really loved my experience shopping at this location. They have everything laid out beautifully and I got a lot of inspiration just from browsing the showroom. The furniture here is expensive but most, if not all, of their furniture is built here in the states and the quality is there. Just purchased some Lira counter stools and a Rand cocktail table for my apartment and they look spectacular in my space. Dealt with Neisha Wallace who was extremely helpful in setting up my space. She sent me a mockup of my floorplan with the furniture I was considering via e-mail which helped immensely in my decision process.
What are the address and contact details for the Room & Board store in Los Angeles?
The Room & Board store is located at 3231 Helms Avenue, Los Angeles, CA 90034. You can contact them by phone at +1 866-388-0627 or via email at losangeles@roomandboard.com.
What are the operating hours of Room & Board in Los Angeles?
Room & Board is open Monday through Saturday from 11:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM with COVID-19 safety procedures in place.
What types of furniture and home decor does Room & Board offer?
Room & Board offers modern living, dining, bedroom, storage, and outdoor furniture, along with unique home decor items that are timeless and durable, including mid-century modern and farmhouse styles.
Does Room & Board provide any design or delivery services?
Yes, Room & Board offers free design help, full-service delivery, and free returns to help customers create a home they love.
Are Room & Board products American-made?
More than 90% of Room & Board's items are made in the U.S. from top-quality domestic and imported materials. The company is also a Certified B Corporation™.
What payment methods are accepted at Room & Board in Los Angeles?
Room & Board accepts American Express, Discover, Mastercard, and Visa credit cards, as well as debit cards and checks. Mobile NFC payments are not accepted.
How can I find Room & Board in relation to nearby landmarks or places?
Room & Board is located in the Helms Bakery Building in Los Angeles, close to the Helms Bakery Museum and several popular restaurants like Father's Office and Let’s Be Frank Truck!
What nearby dining options are available if I visit Room & Board?
Nearby dining options include the gastropub Father's Office, the burger and restaurant Fathers Office In Culver City, and the Let’s Be Frank food truck, making it convenient to grab a meal before or after your visit.
Are there any other furniture stores near Room & Board in Los Angeles?
Yes, nearby furniture stores include Harbour Outdoor, IconByDesign, HD Buttercup Design Center, Coco Republic, Cisco Home, and Danish Design Store, all within the Helms Bakery area.
What cultural or community attractions are near Room & Board that visitors might enjoy?
Visitors to Room & Board can explore cultural sites nearby such as the Helms Bakery Museum and support community organizations like the Carbon Underground and The Samburu Project.