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GUS LOCK & KEY SERVICE

4.3
(233 reviews)

Business Details

2113 San Pedro Street, Los Angeles, CA
90011, United States
(213) 746-2663
http://www.guslocksmith.com

About

Locksmith

Location

GUS LOCK & KEY SERVICE
2113 San Pedro Street, Los Angeles, CA
90011, United States

Hours

Reviews

4.3
233 reviews
5 stars
176
4 stars
19
3 stars
7
2 stars
2
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some customers praising the friendly and helpful staff, while others reported rudeness and unprofessional behavior.

Pricing Issues

Several reviews mention inconsistent pricing and perceived overcharging, leading to dissatisfaction among customers.

Efficiency

Many customers appreciated the quick and efficient service, highlighting fast turnaround times for key duplication and programming.

Professionalism

There are concerns about professionalism, with some customers feeling disrespected or misled during their interactions.
  • LM
    Lizzie Morgan
    Feb 24, 2026
    5.0
    If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
  • FR
    Frank Ramos
    Feb 4, 2026
    1.0
    Called for a quote on a lost Honda key and the girl told me $150, later on she called me back saying she wasn’t going to be able to do it because she wasn’t in the area and she only had a $250 key and she ran out of the cheaper one. Then she sent a guy to do my key and I asked him what the difference was from the keys and he said that there’s only one key for that car and it cost the same, which I already knew also so I just got confirmation. She basically sent the guy to do the key for me and charged me an extra $100 for herself since she wasn’t going to be able to do it. She over charges at times to different people. From my experience and friends. Women just can’t seem to do the job RIGHT and HONESTLY. But if the shoe was on the other foot… lol… first and last time I use them. Nothing cheap and honest about them.
  • DD
    Daniel DR96
    Jan 14, 2026
    5.0
    Muy amables, buen servicio y rapido, buenos precios y buenos accesorios 👍
  • SB
    Shaunai B
    Jan 4, 2026
    1.0
    I came in politely to ask a simple question about reprogramming a key fob that this business originally replaced for me a couple of years ago. I had no attitude and approached the situation kindly, simply looking for information. Instead of being respectfully informed that the key would need to be replaced rather than reprogrammed, I was spoken to in a rude and dismissive manner and referred to as “girl,” which I found disrespectful and unnecessary. The interaction made me uncomfortable enough to leave without receiving any assistance. I understand that not every service can be provided, but professionalism and basic courtesy should always be. I am a kind person and was treated in a way that did not reflect that. This experience was very disappointing
  • CC
    Carlos
    Dec 12, 2025
    1.0
    not recommended it is expensive

Frequently Asked Questions About GUS LOCK & KEY SERVICE

What are the operating hours of GUS LOCK & KEY SERVICE?

GUS LOCK & KEY SERVICE is open Monday through Friday from 9:00 AM to 5:30 PM, and on Saturday and Sunday from 9:00 AM to 2:00 PM.

Where is GUS LOCK & KEY SERVICE located?

GUS LOCK & KEY SERVICE is located at 2113 San Pedro Street, Los Angeles, CA 90011, USA.

Brand Certified Facts from GUS LOCK & KEY SERVICE

GUS LOCK & KEY SERVICE partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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