Store your belongings at Extra Space Storage on 3801 Broadway Pl in Los Angeles, CA today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, parking spaces, elevator access, security access to your floor only, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff members, including Rae, Markee, and Will, received high praise for their helpfulness, professionalism, and attentiveness, contributing to a positive customer experience.
Cleanliness
The facility is consistently noted for being clean, well-maintained, and secure, enhancing customer satisfaction.
Accessibility
Customers appreciated the ease of booking and the convenience of the location, although some reported issues with parking and unit access.
Mixed Experiences
While many reviews were positive, there were isolated complaints regarding security and operational hours, indicating room for improvement.
HD
Hennesy diaz
Feb 21, 2026
5.0
Very nice helpful people and very accommodating to your budget!
NL
norman lewis
Feb 14, 2026
5.0
Customer service is outstanding every question i had got an answer she was so kind and helpful
CP
Carina Portillo
Feb 9, 2026
5.0
Rae at the Extra Space Storage at Durham has been a charm. Fantastic customer service, she had been helpful to me navigating the Agreement signing process. Looking forward to keep dealing with her.
ST
Starling T
Feb 5, 2026
5.0
Markee was easy to work with and very professional. On the verge of moving to a different storage company a couple days ago and she made it easier to stay, so figured I’d mention that. She was the easiest person to speak with here since joining years ago.
KK
Kate
Feb 4, 2026
5.0
Markee helped me yesterday and was incredibly helpful and kind. She got me set up with a storage unit quickly and made sure I didn’t miss anything. She’s the best!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Los Angeles, South Los Angeles, Huntington Park, Historic South Central, Mid City, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Broadway Pl and W 38th St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage?
Extra Space Storage is open Monday through Saturday from 8:00 AM to 7:00 PM and Sunday from 10:00 AM to 4:00 PM.
Does Extra Space Storage offer climate-controlled units?
Yes, most of our facilities, including this one, offer climate-controlled storage units for temperature-sensitive items.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, we offer a variety of moving and packing supplies both online and at local facilities for purchase.
Is there an on-site manager at the Extra Space Storage facility?
Yes, there is a manager living on site to assist you with your storage needs and questions.
What payment options are accepted at Extra Space Storage?
We accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through our website at https://www.extraspace.com/storage/facilities/us/california/los_angeles/4138/.
Are moving carts or dollies available at the facility?
Yes, push carts are available to help transport your belongings. Please ask the facility manager for assistance.
What is the closest intersection to the Extra Space Storage location?
We are located near the intersection of Broadway Pl and W 38th St in Los Angeles.
What nearby businesses might I visit before or after storing at Extra Space Storage?
Nearby clothing stores such as 2.7 August Apparel, English Factory, and Free the Roses offer great shopping opportunities. You can also visit San Andres Restaurant for authentic Mexican cuisine.
Are there other storage facilities near Extra Space Storage?
Yes, Life Storage - Los Angeles is a nearby self-storage facility you might consider.
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