Brand Certified
Extra Space Storage
4.8(1042 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
5855 W Centinela Ave, Los Angeles, CA
90045, United States
Certified by Extra Space Storage • Mar 01, 2026
(310) 412-0263
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/california/los_angeles/501730/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 5855 W Centinela Ave in Los Angeles, CA today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, non climate controlled units available, lifts available, parking spaces, elevator access, personal access hour, security access to your floor only, wide drive isles, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.8
1,042 reviews
5 stars
973
4 stars
31
3 stars4
2 stars4
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently described as friendly, helpful, and accommodating, with several standout employees mentioned for their exceptional service.
Cleanliness
Many reviews highlight the cleanliness and well-maintained condition of the storage facility, contributing to a positive customer experience.
Management Issues
Some customers reported negative experiences with specific staff members, particularly regarding professionalism and communication, leading to dissatisfaction.
Security Concerns
A few reviews raised concerns about security and trust in the facility, particularly in relation to past incidents and management responses.
Overall Experience
Despite some negative feedback, many customers expressed a positive overall experience, appreciating the ease of renting and the supportive staff.
- ASAdam Smith2 days ago1.0Customer service is a hit or miss the store manager Valerie has a fake nice nasty attitude. If you have a dislike for your job get another one. Move out date coming soon not satisfied with this location anymore.
- DMDerek Martinez6 days ago5.0This facility is very clean and secure. The whole building and gate closes at 7pm so I know my items are protected after hours. Michelle was very helpful and informative
- CBCassie BarwickFeb 19, 20265.0I called before heading here and the lady on the phone was very helpful, sending me information via email. I went to look at the unit and Diego was extremely helpful onsite as well! We got everything set up and ready for me to move things in the next day (the day of was also possible). Overall very satisfied with this location!
- PDPoli van DamFeb 17, 20265.0My company rents a unit here and I’m in charge of it and use it frequently. This extra space storage location goes out of their way to be accommodating and helpful to me. I know for a fact there are certain favors/above and beyond situations they make happen just out of kindness. It’s a very clean and safe facility. I’ve rented here over 3 years with no issues whatsoever. We even get pallets delivered to our unit and they will meet the driver outside and let him into our unit so I don’t have to be on site. I just recently rented out a second space at this location and would recommend this site if you’re in the area.
- BBB BJan 24, 20261.0Let me start by saying I experienced poor customer service with a worker named Diego. His phone etiquette is horrible he was rude, passive, and condescending when I called to have my account noted. I ask to speak to another employee named Valerie and he was condescending about that as well. I don't tolerate disrespectful behavior nor bad customer service. I had several people who wanted to rent a unit but I will be telling them don't. And I will be checking my unit more often if anything is missing I have family in law enforcement and will file a report. I've been with extra space storage for years and the customer service has went down hill . I won't tolerate disrespectful behavior towards me or my family members with units here we will leave point blank period updated review . Valerie is unprofessional and passive aggressive and deliberately delayed a transaction while i told her I was at work. It was intentional. And it was a hostile exchange towards me. Never trust a person that's vindictive . Something is most definitely wrong. And the review that so called 5 star review are completely fake I don't trust my personal belongings here after these actions. I'll be leaving i already will have my law enforcement relative checking my storage this week . Done
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Los Angeles residents near Fox Hills, Ladera Heights, Westchester, and Inglewood.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of W Centinela Ave and Green Valley Cir northeast of I-405.
Is Extra Space Storage close to any colleges?
Extra Space Storage is about 3.7 miles from Loyola Marymount University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Brand Certified Facts from Extra Space Storage
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