Business Details
About
Lawn Equipment StoreIrrigation Equipment Supplier
SiteOne Landscape Supply is the largest and only national wholesale distributor of landscape supplies in the United States and has a growing presence in Canada. Our customers are primarily residential and commercial landscape professionals who specialize in the design, installation and maintenance of lawns, gardens, golf courses and other outdoor spaces. Through our network of over 650 branches across 48 states and five provinces, we offer a comprehensive selection of over 90,000 products.
Details
- Cash onlyNot available
Location
Hours
Reviews
4.2
98 reviews
5 stars
67
4 stars
14
3 stars
2
2 stars1
1 star
14
- JJjgfloresOct 22, 20251.0El trabajador me dijo ese bullnose ya no lo fabrican pero el fabricante me dijo si lo hacemos y llame a South coast shingle y ahí tienen mucho a la venta.
- KPkings palaciosAug 10, 20255.0Buen servició y amabilidad
- KAKathy AlfordAug 1, 20255.0SiteOne is awesome! They have a great Design Center that offers stone, pavers and tile for homeowners to see and purchase. Wendy and Carl will help homeowners to select and recommend contractors to help with their project. The counter help where homeowners can purchase pebbles, flagstone and landscape materials are quick and accommodating. Everyone is knowledgeable and the store is well stocked.it is also contractor friendly and they do deliver.
- BTBryan TorresJun 7, 20215.0Luigi Vergara was extremely helpful in setting up my accounts and literally knows where everything is at.
- CPChristopher PlotzDec 12, 20131.0This company may have great prices but they have horrible customer service and the owners do not care when they make mistakes. My client ordered nearly $3000 in material from them and set up a delivery between 9 and 10am for which they were over 30min late. They started to dump the material when I realized it was the wrong material and told the driver to stop. I had to shovel the material back into the truck. The driver left and came back over 3 hours later with the correct stuff. We asked him when he was done to bring more dirt to which he said he would be back asap. He never showed after taking payment for the addition material and their office called 5min before they closed to say see you tomorrow. The next day they were 15 min late so I called to see where the driver was. I was cussed out but the owner and his wife for calling to lodge a complaint about their service. All the while I was being cussed out the owner kept telling my how great his service was. Funny thing to say when your cussing your customers out for a mistake you made that cost my client over $600 to fix. After I told him I was calling the credit card company to file a charge back he called my client and told him I was the one cussing and that they wouldn't deliver unless I left the job site because he was afraid of me. So being the bigger person I am I left so my client could get the material he paid for. I had shopping to do anyway so it wasn't a big deal to me. Bottom line is the company has good prices but horrible customer service. They care nothing about their customers. I would recommend you get tour material elsewhere.
Frequently Asked Questions About SiteOne Stone Center
How do I create an online account?
To create an online account, complete the Request an Account form in the top right corner of the screen. You'll need your SiteOne customer number. If you are not currently a SiteOne customer and would like to become one, please contact us by calling 1-800-SITEONE (1-800-748-3663).
Are all of your products available online?
Yes, the majority of our products are online. If you are looking for an item and cannot find it, you can add a note on your order when you check out or contact us.
What do I do if I cannot find what I'm looking for?
Please contact your local branch. If you are placing an order with other items, you can include a message to the branch with your order.
How do I place an order?
To place an order online, log-in, confirm your selected branch, and then add products to your cart. Once you have added items to your cart, then move to checkout. You may place an order for pickup or delivery.
I placed an order and would like to know the status.
You can see order status on the Open Orders and the Order History pages in the Account Dashboard. This will include all orders, not just those placed online. For more details on a pending order, please contact your selected branch.
How does the Buy Online, Pick Up in Branch process work?
When ordering online, select a SiteOne branch location for Pick Up. You’ll get an Order Confirmation email acknowledging receipt of your order, and an Order Ready notification when your order is ready to be picked up.
Is local delivery available when I buy online?
SiteOne offers local delivery on most orders within 60 miles of the branch. A delivery charge may apply
What if I need to return an item that I ordered?
To return any items, bring your order receipt with you to the SiteOne branch location where you picked up your order. Please refer to SiteOne’s current https://www.siteone.com/returns for details.
What do I need to bring with me to pick up my order?
For pick up, please bring a government-issued photo ID and your order number or the Order Ready notification email.
Once my order is ready, how long will it be available for pick up?
Your order will remain available for a maximum of seven days from the first time you receive an Order Ready notification email. Orders not claimed after seven days may be subject to cancellation.
How will I know my order is ready for pick up?
When your order is ready for pick up, you will receive an Order Ready notification email, which will include instructions for picking up your order.
How do I create an online account with SiteOne Stone Center?
Complete the Request an Account form located at the top right corner of the screen. You'll need your SiteOne customer number. If you are not a current customer, call 1-800-SITEONE (1-800-748-3663) to become one.
Are all products available for purchase online at SiteOne Stone Center?
The majority of our products are available online. If you can't find a specific item, you can add a note during checkout or contact your local branch for assistance.
What should I do if I can't find the item I'm looking for?
Contact your local branch or include a message with your order if you are placing it with other items.
How do I place an order online for pickup or delivery?
Log in, confirm your selected branch, add products to your cart, and proceed to checkout. You can choose pickup or delivery options.
How can I check the status of my placed order?
Order status can be viewed on the Open Orders and Order History pages in your Account Dashboard. For more details on pending orders, contact your selected branch.
What is the Buy Online, Pick Up in Branch process?
Select a SiteOne branch for pickup when ordering online. You'll receive an Order Confirmation email and an Order Ready notification when your order is ready for pickup.
Does SiteOne Stone Center offer local delivery?
Yes, local delivery is available on most orders within 60 miles of the branch. Delivery charges may apply.
What do I need to bring when picking up my order?
Bring a government-issued photo ID and your order number or the Order Ready notification email.
How long will my order be available for pick up once it's ready?
Your order will remain available for pick up for seven days from when you receive the Order Ready notification. Unclaimed orders after seven days may be cancelled.
What nearby places can I visit before or after shopping at SiteOne Stone Center?
Nearby spots include Volcano Burgers for a quick meal, Margaret A. Webb Performing Arts Center for cultural activities, and Extra Space Storage if you need storage solutions.
How can nearby businesses like SiteOne Landscape Supply complement my visit to SiteOne Stone Center?
SiteOne Landscape Supply offers additional landscaping supplies and gardening services, making it convenient to fulfill larger landscaping project needs in the same area.
Are there any nearby dining options to consider when visiting SiteOne Stone Center?
Yes, near SiteOne Stone Center, you can find Volcano Burgers, El Pollo Loco, and Taco Surf offering various fast-food and Mexican dining options.