Business Details
About
Bedroom Furniture Store
Ortho: Best brands, prices & service await!
Location
Hours
Reviews
4.8
136 reviews
5 stars
124
4 stars
6
3 stars2
2 stars1
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Kevin received consistent praise for his helpfulness, knowledge, and friendly demeanor, contributing to a positive shopping experience.
Product Quality
While many customers were satisfied with their mattress purchases, there were significant complaints regarding the quality and comfort of certain models, leading to dissatisfaction.
Sales Experience
Customers appreciated the no-pressure sales approach and the thorough explanations provided by staff, making the mattress selection process easier.
Management Response
Some customers expressed frustration with the company's handling of warranty claims and customer service issues, indicating a need for improvement in this area.
- SWSunila “Skibidi Rizzler Diddytron” Wadhawan5 days ago5.0Mr Dhaval was very helpful and explained very well. He understood our requirements and suggested the mattress accordingly
- SRSarah Roth5 days ago5.0Dawal was a gem today. He was a great listener and helped me pick out the perfect mattress for my needs. He helped me with getting zero financing and setup a delivery date, all included in the cost. Thank you Dawal!
- CGchristian gasteloJan 5, 20265.0Kevin was amazing! He educated us on every mattress we laid on. It was a very pleasant and fun experience :) and we ended up with our dream bed and pillows. If you stop by this location PLEASE ask for him!
- NBNoalle Annette BanuelosJan 5, 20265.0Kevin helped us decide what's best for myself and my fiancé. He was polite, sweet, funny and made this process so easy for us. He sold us right then and there not being pushy. Thanks kevin!
- ARanthony riveraJan 4, 20265.0Great customer service and easy to work with. Got us into an upgraded king size mattress. Thank you Kevin
Frequently Asked Questions About Ortho Mattress
What products and services does Ortho Mattress offer?
Ortho Mattress offers a variety of bedroom furniture, specializing in mattresses with top brands, competitive prices, and excellent service.
Where is Ortho Mattress located?
Ortho Mattress is located at 7607 Carson Boulevard, Long Beach, CA 90808, USA.
What are the operating hours of Ortho Mattress?
Ortho Mattress is open every day from 10:00 AM to 7:00 PM.
Can I book an appointment online at Ortho Mattress?
Yes, you can book an appointment online through their website at https://www.orthomattress.com/products/book-an-appointment.
How can I contact Ortho Mattress by phone?
You can reach Ortho Mattress at +1 562-429-5644.
Does Ortho Mattress have a social media presence?
Yes, Ortho Mattress has a Facebook page available at https://www.facebook.com/324551100734026.
What nearby stores can I visit along with Ortho Mattress?
Nearby stores include IKEA and Pier 1 Imports, which are both furniture stores, as well as DXL Big and Tall and David's Bridal for clothing and apparel.
Are there any nearby places to relax or get a massage near Ortho Mattress?
Yes, Massage Envy - Long Beach Town Center is near Ortho Mattress, offering massage and spa services for relaxation.
Where can I find dining options near Ortho Mattress?
Near Ortho Mattress, you can enjoy a meal at Lucille's Smokehouse Bar-B-Que or Lucille's Long Beach, both known for their barbecue and restaurant services.
Are there any pet care services near Ortho Mattress?
Yes, nearby pet care options include Freckles and Friends Pet Clinic, PetSmart, and Banfield Pet Hospital for various veterinary and pet services.