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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Long Beach, CA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,838 reviews
5 stars
1,041
4 stars
409
3 stars
164
2 stars
67
1 star
157
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees are praised for being helpful and knowledgeable, while others are criticized for being unresponsive or rude.
Product Availability
Customers appreciate the wide selection of products, but there are complaints about stock issues and delays in receiving orders.
Store Environment
The store is generally described as clean, organized, and well-lit, contributing to a positive shopping experience.
Pricing Concerns
Some customers find prices to be high and express dissatisfaction with the return policy, particularly regarding items past the return window.
- JIJon's Rooter & Plumbing Inc6 days ago1.0No customer service
- VRvanessa rodeloJan 3, 20265.0Alex was the best on helping us find what we needed took his time helping us such good customer service thank you so much Alex ☺️
- GDgomarketingsuccess dotcomDec 15, 20255.0Easy to find things online and go to the aisles. Friendly staff.
- JWJames WilliamsNov 18, 20255.0Clean, well lit, and organized store. Employees are courteous and knowledgeable about products and where they can be easily found. Lowe's carries a wide variety of construction supplies, home repair parts, appliances, and decorations. I truly enjoy shopping here.
- JRJuan ReynagaNov 5, 20251.0Last week, I placed an order on Lowes.com, but when it arrived, I received the wrong item. I immediately contacted customer service through the app chat. The representative was helpful—they created a case for me and instructed me to visit my local Lowe’s store to return the incorrect item. When I arrived at the store, a young lady initially assisted me and seemed ready to process the return. However, a gentleman approached and abruptly refused to process it, stating, “You can’t do that—it’s not the right item.” That was precisely the issue—it wasn’t the right item that was sent to me. He claimed the item didn’t come from their store but from another location (Bellflower), despite the return label clearly showing it came from the distribution center in North Carolina. His tone and attitude made it clear he simply didn’t want to deal with the return, and he redirected me to another store instead of helping resolve the issue. This was both frustrating and disappointing. I shop at Lowe’s often because of the convenience and normally reliable service, but this experience was the complete opposite of what I expect from your brand. Employees who make up their own rules or refuse to help customers who have already gone through the proper channels shouldn’t be representing Lowe’s.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Long Beach?
You can find products such as paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Home Improvement.
What are the store hours for Lowe's Home Improvement in Long Beach?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary; for example, it is closed on November 27, 2025 and December 25, 2025.
Does Lowe's in Long Beach offer delivery or in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my online order from Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account, where you will also receive email updates on any changes.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment options.
How do I return or exchange an item at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned through your Order History on Lowes.com, and in-store returns require proof of purchase at the customer service desk.
Are there any nearby places I can visit after shopping at Lowe's in Long Beach?
Yes, nearby attractions include Long Beach Police Officer's Association Park and Gemmrig Park, both great spots for outdoor activities and relaxation after your shopping trip.
What nearby businesses can assist with key and locksmith services near Lowe's in Long Beach?
If you need key or locksmith services nearby, Minute Key and minuteKEY are conveniently located close to Lowe's Home Improvement for quick and easy assistance.
Is there a propane exchange service near Lowe's in Long Beach?
Yes, Blue Rhino Propane Exchange is located nearby and can assist customers who need propane services, which may be helpful if you're buying grills or outdoor equipment from Lowe's.
What installation services does Lowe's offer for home improvement projects?
Lowe's offers a wide range of installation services including appliance, flooring, blinds, cabinetry, decking, doors, garage door, HVAC, lighting, plumbing fixtures, roofing, siding, and more.