Extra Space Storage

4.7
294 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 29151 Riverside Dr in Lake Elsinore, CA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, ADA compliant, non climate controlled units available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
29151 Riverside Dr, Lake Elsinore, CA
92530, United States

Hours

Reviews

4.7
294 reviews
5 stars
257
4 stars
7
3 stars
16
2 stars
3
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, helpful, and accommodating, with many customers praising individual employees for their exceptional service.

Cleanliness

The facility is frequently noted for being clean and well-maintained, contributing to a positive customer experience.

Accessibility

Customers appreciate the ease of the rental process, both online and in-person, highlighting quick setup and convenient access to units.

Security Concerns

Some customers reported issues with security, including break-ins and pest problems, indicating a need for improved safety measures.

Pricing

Many reviews mention competitive pricing and good value for the services provided, making it an attractive option for customers.
  • JC
    J Cam
    4 days ago
    5.0
    Brae in Lake Elsinore was awesome at customer service multiplicity & very friendly and fun
  • CC
    Caleb Campbell
    4 days ago
    5.0
    Bray was a great help to us. She was so kind and helpful.
  • LH
    Leslie Harris
    Jan 2, 2026
    5.0
    Micheal was extremely kind and very helpful. Went over all the details and made us feel at ease :)
  • JD
    Jermon Davis
    Dec 27, 2025
    5.0
    You’re awesome and helpful
  • ND
    Natasha Durel
    Nov 24, 2025
    1.0
    This place is a SCAM with fake good reviews- filter carefully as you read through. Besides my break in there have been MULTIPLE throughout the years. My storage unit got broken into in August and it is now January and there has been no resolve. Regional managers refuse to cooperate via email and this facility hung up on me and refused to take responsibility. They also did not follow any timely or proper protocol and repeatedly ignored the fact that I was not in town to be able to address this. Very negligent and dismissive staff, they blamed wiring around their perimeter when my unit was inside so likely just not secured properly. If your unit does get broken into they will make an experience to receive any sort of acknowledgment or accountability a nightmare and a half for you. When you don’t follow protocol, you put your customers at risk and negligence voids any “storage at your own risk” nonsense they try to pull. I have no other words than this was a shady way for them to go about their affairs and I am currently after 6 of communications with regional and corporate, am escalating for more accountability and visibility. If you read the reviews they have multiple break ins throughout years and how convenient they try to claim no accountability. They have also sent my key to my storage unit to the wrong location and I get notifications that I am overdue for my storage unit and then I call and they say it’s fine and not. Another update is when you call, they will get easily angered by you stating the truth and try to brush you off to another professional. It’s never in their hands on a store level or even regional. The 6 month run around on their behalf has been embarassing to watch. Watch out and store elsewhere

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.