Extra Space Storage

4.9
385 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 6853 Woodley Ave in Lake Balboa, CA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, security access to your floor only, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
6853 Woodley Ave, Lake Balboa, CA
91406, United States

Hours

Reviews

4.9
385 reviews
5 stars
367
4 stars
6
3 stars
3
2 stars
0
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting Walter and Deserie for their exceptional service.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive overall experience.

Ease of Process

Many reviews noted that the rental process was smooth and straightforward, with staff assisting customers effectively throughout.

Pricing Concerns

Some customers expressed dissatisfaction with unexpected price increases after initial rental periods, indicating a potential area for improvement.
  • DV
    David Valles
    6 days ago
    5.0
    All the staff is always on point and super professional. They always have answers to my questions and explain everything perfectly and the entire establishment is clean and super orderly at any given time of the day. Walter helped my check in to my unit and the whole process was smooth and easy. I walked in and was able to help me select the right unit and everyone here was so polite. This location is great with easily accessible highways. Perfect for all year round or longer
  • FF
    Franklin Fisher
    Dec 30, 2025
    5.0
    Sir Walter was greatly accommodating and made my rental pleasant and fun
  • CB
    Charla Blevins
    Dec 23, 2025
    5.0
    This is an excellent storage facility. The staff is very professional and nice. It’s also very secure. Their in and out process is very easy. I recommend them highly, and will use them again in the future.
  • LO
    Lincoln Ouest
    Nov 28, 2025
    5.0
    After exploring other places, I came here last minute in search of a solution. Ninah’s assistance over the phone definitely steered me in the right direction as I was driving (phone was on speakerphone, duh). On location, Deserie welcomed me in from the storm with such calm collected energy, I was able to clear my thoughts and ground my feet. We determined the right size unit for my estimated need, and she even walked me through the building to show me different options until we found the storage unit that spoke to me. Deserie’s patience is well trained, she provided me with alternate solutions/storage units in case of future adjustments, and solidified my confidence in choosing my Extra Space Storage location. Human to Human business interactions that also sprout a few good laughs are the genuine moments greater brands strive for, kudos to Deserie! I appreciate the tailored customer service, trained attention to detail, and overall “Pelican Hill Resort” styled experience - what an unexpected treat to my hectic day (similar feeling to finding a random cash paper bill on the sidewalk)! Great techniques in setting an emotional anchor with the Extra Space Storage brand. ~dt
  • GD
    Gary Davis
    Nov 25, 2025
    5.0
    During a divorce transition in my life, I needed to quickly find a safe, secure, and affordable storage business for many of the assets I had. I was referred to Extra Space storage by a friend who also had a unit there. From day one when I met Walter it has been nothing but a great experience for me. I even upped my space to have two spaces now. Walter and his team are always professional, knowledgeable and friendly, which to me is just as important as the other traits. Anytime, I’ve had a question or any situation has arisen, everything was handled quickly and efficiently and to my full satisfaction. I would highly recommend Extra Space storage, specifically the one on Woodley managed by Walter and his team (shout out to Nathan) that I am a customer of for any sort of storage needs you have.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.